  | August 8, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - How to help your team members sharpen their skills
One key for effective leadership is to discuss the career goals of your employees, Anne Niederkorn writes. "Really listen and get to know each employee, and discuss any gaps in skills or experience between where he or she is today and where he or she wants to go." You should also identify areas of improvement for your employees and develop a plan to help them get better, she advises. TheDailyMuse.com (8/7)        |  | Knowing your customer better comes with undeniable benefits. But challenges arise from behaviorally-targeted advertising with critical caveats on the management of personally identifiable information. Learn to balance profitable marketing, regulation and consumer trust in this FREE white papaer. |
 | | - 5 questions for the perfect quarterly business review
Quarterly business reviews are good for building a culture of accountability, but many organizations don't make the most of them, Jim Keenan writes. During these reviews, presenters should explain whether they were able to accomplish their objectives. They should also explain which strategies contributed to their success during the quarter and what they learned, he writes. A Sales Guy blog (8/3) - The scorecard method for managing your salespeople
You can manage your sales representatives more effectively by creating scorecards that evaluate them based on their performance and activities, writes Swayne Hill of Data-Driven Sales Management. Afterward, you can chart this data to determine who is pulling their weight and who needs some extra attention. Publishing this information can encourage some healthy competition to kick your sales organization into high gear, he writes. Inflexion-Point.com (U.K.) (8/7) - U.S. job openings reach 4-year high
The number of job openings increased to a four-year high of about 3.8 million in June, but the tally is still below pre-recession levels. More job openings were added in manufacturing, hotels and restaurants, education, and health care; government agencies reduced job openings. USA TODAY/The Associated Press (8/7) | Understanding the Sales Force with Dave Kurlan | | | |  | - Context is critical in conversations about price
The prices you charge for your product can seem expensive or reasonable depending on the way you frame the information, Dave Kurlan writes. "It's not about prices, presentations or building value; it's about putting prices in the context of what those prices will buy." Salespeople need to identify a compelling reason for customers to make a purchase, he writes. OMGHub.com (8/2)
- How safe are airport X-ray backscatters?
Experts say the dose of radiation in an airport X-ray machine is low, but others contend the backscatter machines in 36 U.S. airports do more harm than good. One study stated radiation can reach organs and another report said 1 billion scans per year would trigger 100 radiation-induced cancers. The European Union banned the machines; several European countries have laws against conducting X-rays without a medical reason. The New York Times (tiered subscription model)/Well blog (8/6) - Companies push for deep integration of CRM systems
Companies that use CRM systems are interested in creating deep connections between this software and their existing systems, writes Kevin Burkhart of Eagle Creek Software Services. "The overriding theme seen for integrations with CRM applications today, both on-premise and SaaS, is integrating the information silos that have been created through automation of individual business functions." TMCNet.com (8/7)
 | If done right, employee development rewards you with an autonomous team that's happy and motivated -- and that makes your job easier."
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