Monday, January 17, 2011

Online sales of household basics heat up

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January 17, 2011
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  Top Story 
 
  • 'Mag-a-log' sites mix catalog, editorial content
    So-called digital mag-a-logs, such as Richemont's Net-A-Porter, Best Buy's On, and LVMH's Nowness, are mixing editorial and sales by offering promotional content in a magazine-like format. "The old line separating church and state is not gone, but is definitely a more blurry one," said Adam Lavelle, chief strategy officer of iCrossing, a unit of Hearst. "And brands that are authentic, not shameless or opportunistic, have a chance to create content that people will pay attention to." The New York Times (free registration) (1/16) LinkedInFacebookTwitterEmail this Story
Mobile barcodes make traditional media both interactive and measurable. When consumers scan these barcodes with their mobile devices, they are immediately connected to the web where they can view videos, coupons, and more. Want to learn more about mobile barcodes? Sign up for a FREE webinar today.
  Online Retail Trends 
 
  • Online sales of household basics heat up
    Free shipping, lower prices and overall convenience make the prospect of buying household essentials online more attractive, with sites such as Amazon's Diapers.com and Soap.com leading the way. "The value proposition of our site specifically revolves around convenience, speed of delivery and the customer-service level," said David Zhang, Soap.com's marketing director. Chicago Tribune (1/14) LinkedInFacebookTwitterEmail this Story
  • E-commerce transforms small Chinese village
    Qingyanliu Village in the Zhejiang Province of east China is known as the country's No. 1 e-commerce village because it has many of the leading stores on Taobao in terms of transactions. Qingyanliu villagers took in about $121 million from e-commerce in 2009. "E-commerce has changed the lifestyle of our village. Instead of tending to our fields, we now use keyboards and mouse clicks to make money," said Liu Wengao of the local e-commerce association. Xinhuanet.com (China) (1/17) LinkedInFacebookTwitterEmail this Story
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2011 planning for social media made simpler
94.1% of businesses use social media to build brand awareness — does yours? Get insights into business trends and best practices for social media from SmartBrief's State of Social Media for Business. Make your 2011 social-media strategy count with data from 6000+ business execs. Get the report today.
  New Media & Technology 
 
  • Fashion startups focus on designer DIY
    New fashion sites are using interactive models that allow shoppers to design their own fashions. Aspiring designers can upload their best looks to Garmz and have the community pick the ones that will be produced and sold on the site. Fabricly evaluates sketches submitted by would-be designers and pay to produce and promote the best ones. Mashable (1/16) LinkedInFacebookTwitterEmail this Story
 
  • Keep m-commerce initiatives simple
    When considering mobile-commerce strategies, wise retailers stick with the KISS theory: keep it simple, stupid. For example, Target has a site that is effectively optimized for the mobile platform, said Julie Ask, a Forrester Research analyst who specializes in m-commerce. InternetRetailer.com (1/14) LinkedInFacebookTwitterEmail this Story
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  Hot Topics 

Top five news stories selected by Shop.org SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  Companies in the News 
  • Startup aims to get customers looking online for eyeglasses
    E-commerce startup Warby Parker hopes to persuade more eyeglass wearers to buy their specs online, with a model that combines lower prices on fashionable frames with customer service like that of Zappos and other online retailers. All glasses are returnable, and the company uses face-recognition software to let users try on frames virtually. Warby Parker also will mail as many as five loaner frames to indecisive customers. The New York Times (free registration) (1/16) LinkedInFacebookTwitterEmail this Story
  • Ability to share e-books spawns Kindle Lending Club
    Amazon's decision to allow Kindle users to share their e-books led Amazon affiliate Catherine MacDonald to launch the Kindle Lending Club, a startup aimed at matching lenders and borrowers. E-book owners list titles they're willing to lend and readers post lists of e-books they would like to borrow. The service is free. The Examiner (1/16) LinkedInFacebookTwitterEmail this Story
  • Report: Google may be readying Android-based music service
    Blogs are buzzing about a report that Google will introduce a music service, along the lines of Apple's iTunes, when the next Android release hits the market. The service reportedly would be cloud-based and might y offer synchronization from desktops to handsets without any software requirement or having to deal with memory cards. Mashable (1/14) LinkedInFacebookTwitterEmail this Story
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Results based on number of times each story was clicked by readers.

  Shop.org Spotlight 
  • Shop.org webinars: 2010's "best of" list
    After each of our webinars, we ask attendees for feedback, which we use to guide the content we bring to you in the future. Shop.org's director of content, Artemis Berry, shares Shop.org's 2010 "Best Webinars" list, links to the playbacks, blog recaps, and her favorite statistic or lesson from each. Read more. LinkedInFacebookTwitterEmail this Story
  • Shop.org SmartStat: January 17, 2011
    Three-quarters of adults 55 years and older anticipated using customer reviews on retailer sites as they shopped for the holidays. Source: Shop.org's 2010 eHoliday survey. LinkedInFacebookTwitterEmail this Story
 
  • Shop.org now accepting white paper submissions
    Has your company recently published a white paper, case study, benchmarking report, or other original document that serves to educate or support aspects of the e-commerce industry? Shop.org members, can submit original materials for the benefit of others in the industry. Learn more. LinkedInFacebookTwitterEmail this Story

Learn more about Shop.org ->Website  |  Events  |  Research  |  Shop.org Blog  |  Join Shop.org

  SmartQuote 
All progress is precarious, and the solution of one problem brings us face to face with another problem."
--Martin Luther King Jr.,
U.S. civil rights leader,
quoted for Martin Luther King Jr. Day in the U.S., Jan. 17, 2011


 
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187 ways to improve your online community

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January 17, 2011
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  What's Happening 
  • To Be or Not to Be a Member
    Deirdre Reid, CAE, is a freelance writer who helps organizations create content and conversation. In this post, she tackles an oft-discussed topic in the association sector: Why members renew, or don't.

    "Joe Flowers tweeted, 'After a lot of thought, I decided to not renew my (ASAE Young Association Professional) membership.' I suggested he blog about his decision. His reasoning is probably shared by many association members so his peers would benefit from hearing his views. His post spurred a passionate conversation about associations and membership.

    "It's worth reviewing the issues and questions raised in his post and the 50 resulting comments.

    "It's hard to find value in your membership until you figure out what you value. Members, upon joining and at renewal, should ask themselves, or be asked: Why did you join? What problems do you need to solve? What do you want to learn? What kind of people do you want to meet?

    "Some members value being part of something bigger and supporting the industry, but some only care about 'what's in it for me.' Have a strategy to deal with that. ..."

    Read her complete post at SmartBrief's SmartBlog Insights and join the conversation.
 
  • LinkedIn and reader testimonials
    LinkedIn has created a feature that provides organizations an opportunity to promote their products and services.

    Throughout January, we will be creating product pages for each SmartBrief. These product pages will give us an easy way to generate reader testimonials (which will be seen by their networks), as well as help us connect potential advertisers with the brief's ad-sales contact and increase circulation. Here is our SmartBrief on Social Media page.

    As you can see on this page, there is real value in displaying reader testimonials. Take the one from Dec. 2 from Steven K., director of government relations at Land O'Lakes:

    "I'm not an IT professional, but I do want to keep up-to-date on new tools for communicating with key constituencies. Reading SmartBrief on Social Media provides me with quick access to knowledgeable sources on how social media can be used in my job. Every week, I find tips that are useful or helpful news about emerging trends and uses. I consider it a 'must read.' "

    Want to learn more? Drop us a note and we'll chat.
 
  • How the National Wildlife Federation measures social success
    The National Wildlife Federation's approach to monitoring social media evolved as its social media presence developed, says Danielle Brigida, the organization's digital marketing manager. Brigida says she began by manually tracking social media mentions, but soon switched to a combination of services including Thrive, SocialMention and IceRocket. Using a variety of measurement tools allows Brigida to gauge the organization's reach and gain a sense of the ways in which users are engaging with their content, which can help the organization better allocate its resources, she says. Read the complete post at SmartBrief's SmartBlog Insights.


  Leadership Focus 
  • 5 ways you're letting yourself down
    Leaders who fail to achieve true greatness usually have only themselves to blame, write Anne Morriss, Robin Ely and Frances Frei. A selfish streak, over-investment in one's public image or a failure to protect and nurture employees can trip up even the most talented boss. "True leadership is about making other people better," Morris, Ely and Frei write. Harvard Business Review (1/2011)
  • Branding is about telling stories, Under Armour CEO says
    Brands need to learn to tell stories about themselves, says Under Armour CEO Kevin Plank. The key, Plank says, is to manage the cadence and continuity of the company's story as it unfolds in each new product, promotion or advertising campaign. "Every great brand is like a great story. Every commercial we run, every product we make, is like a chapter in that book," he says. Knowledge@Wharton (1/5)
  • Questions that everyone in your organization should be able to answer
    It's easy for business leaders to blame their employees for not getting the big picture, writes Steve Trautman, but it's a leader's job to communicate a company's strategic goals in a way that workers can understand and internalize. At a minimum, your team should be able to tell you instantly who your customers are, what market trends influence them and what sets your firm apart from its rivals. Great Leadership (1/9)
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  Media 2.0 
  • 10 ways to implement a distributed social media strategy
    The notion of segregated social media teams is looking increasingly outmoded, write Jay Baer and Amber Naslund. Companies such as H&R Block are using their social media staff as cheerleaders and coaches tasked with getting everyone in the company involved with social projects. "The key to succeeding in social media is not to control and centralize, but rather to advise and then decentralize," Baer and Naslund argue. SmartBrief/SmartBlog on Workforce (1/7)
  • 187 ways to improve your online community
    Virtual-community consultant Richard Millington has assembled a convenient list of his favorite and most popular tips from the past three years, covering topics such as how to launch a community and how to measure an established community's success. "It should give you a great overview about both the strategy and the process of creating an online community from scratch," Millington writes. FeverBee.com (1/11)
 
  • 6 ways to reach out and touch your online followers
    When we have real-world conversations, we signal our trust by touching, whether it's a hug, a handshake or a pat on the back, SmartBrief's Jesse Stanchak writes. Since the Web creates physical distances between people, social media markets need to find ways to develop that same level of connection in a virtual space. "The holy grail of social media marketing is an act that replicates the psychological effects of a great handshake: familiarity, engagement and trust," he writes. SmartBrief/SmartBlog on Social Media (1/7)
  • Other News
  SmartNugget 
  • 4 big trends for corporate sustainability in 2011
    Companies are embracing green-business strategies as never before, writes Patti Prairie, and new techniques and technologies could help them continue the trend in 2011. Supply-chain management is going mainstream, CEOs are starting to realize the value of getting workers involved with sustainability efforts, and software and cloud-computing advances could help companies streamline their carbon-accounting systems. FastCompany.com/FC Expert Blog (1/5)

 
 
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