   | January 31, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - Are you going too fast for your team?
Good leadership is a matter of pacing, says Continuum CEO Harry West. It's important to think realistically about what your team is capable of doing, and to adjust your expectations accordingly. "You can push and push and nothing seems to happen, and then suddenly it takes off and you're sort of running to catch up," West says. The New York Times (tiered subscription model) (1/28)       |  | How to Get the Package You Need—Without Breaking the Bank
A robust benefits package can be the difference between someone choosing to work with you versus a more established competitor. But with the cost of benefits rising each year, providing a benefits package that helps you attract, retain and motivate talented people gets harder all the time. Download, 5 Ways To Manage The Rising Costs of Benefits. |
 | | - The benefits of predictive buyer modeling
Some business-to-business executives are using predictive buyer modeling to make more accurate sales and marketing decisions, writes Tony Zambito. "Integrating the quantitative and the qualitative allows B2B executives to then predict multiple buyer scenarios that reflect real-world problems and also represent real-time growth opportunities." Buyerology.com/Buyerology Now blog (1/30) - Provide more support to your sales team to drive growth
Companies should focus on enabling sales teams to help them meet their targets, writes Kurt Andersen of SAVO. A number of factors, including the increasing emphasis on mobile devices, have made supporting the sales team an essential part of success this year, he writes. "Sales enablement combined with mobility can significantly empower your sales team by providing them with dynamic, on-demand content that they can access in the middle of a sales situation." Selling Power (free registration) (1/30) |  | The Business Platinum Card® from American Express OPEN
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  | | | Daily Data Points | | | |  | |  | Costs are rising in China and Japan, prompting high-tech firms across Asia to consider new sourcing locations so they can remain efficient, while focusing more on service. What will be the impact of this behavioral shift? Learn about the findings in this free white paper. |
 | | - 12 travel trends for 2012
There are plenty of things a business traveler needs to know to have smooth sailing throughout 2012. For starters, higher airfares and hotel-room charges will be countered somewhat by terrific frequent-flier mileage offers, writes Catharine Hamm, who introduces her industry updates as "a travel tapas buffet -- tidbits that just might whet your appetite for more." Los Angeles Times (1/29) - Salesforce introduces new customer-service solution
Salesforce has introduced Desk.com, which is designed to help companies manage customer-service needs. Desk.com, which is based on Assistly, allows users to handle questions and feedback delivered via phone calls, e-mails or social networks. The service costs $49 per agent per month, and there is also a flexible pricing option that caters to smaller companies. VentureBeat (1/30)
- School district bans UGGs in cellphone crackdown
One school district near Philadelphia is banning the popular UGG-style sheepskin boots from middle schools because students were using them to hide their cellphones. The new rule bars the UGG brand of footwear and copycats but still allows for lace-up boots. Canada.com/Reuters (1/30)  | In today's business, simply providing your sellers with the latest marketing slick or white paper isn't enough."
--Kurt Andersen, executive vice president of sales enablement and marketing at SAVO, writing at the Selling Power Blog  |
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