| April 9, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | - Mentors are to leaders what coaches are to athletes
Business leaders, like athletes, need to be mentally tough, according to Christine Riordan of the University of Denver. "Part of leadership and mental toughness is having the resiliency to bounce back from mistakes and situations that you [as a leader] really haven't seen before," Riordan said. Working with a mentor and having a role model to look up to can help a leader to develop mental toughness, said Bill Cole of William B. Cole Consultants. Chief Learning Officer online (4/9)        |  |  |  | | See how Cardmembers use American Express OPEN Cards to help run their business:
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With The Plum Card from American Express OPEN:
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LEARN MORE & APPLY | |  |  |  |
  | | | Sales Strategies |  | | |  | - How to fix your salespeople's bad habits
Salespeople may exhibit a number of traits that are detrimental to your company; for example, they may try to tackle opportunities on their own or keep pursuing deals that are unlikely to close, writes Geoffrey James. You can address these problems by altering your approach to hiring, avoiding bad sales coaches, fostering a culture of open communication and focusing on customer satisfaction, he advises. Inc. online/Sales Source (4/5) - 4 ways to better manage your best people
Sales organizations need to rethink the way they approach promotions and corporate structure, writes Matt Sharrers. Rather than the traditional definition, think of a promotion as "the placement of an individual in a role that allows them to consistently maximize their innate talent and make the single greatest contribution." Also, focus on leadership development, he advises. Sales Benchmark Index/Sales Force Effectiveness Blog (4/7) | Daily Data Points | | | |  | - U.S. corporations make a big comeback, financial data show
Profit, sales and hiring last year by companies in the Standard & Poor's 500 index exceeded data for 2007, before U.S. businesses were hit with the financial crisis and the most serious recession since World War II, according to an analysis by The Wall Street Journal. However, such strong financial performance hasn't significantly affected the unemployment rate because many of the 1.1 million jobs the companies created since 2007 are outside the U.S. The Wall Street Journal (4/9) |  | Leveraging Cloud Security to Weather Threatening Storms
Web attacks and retribution campaigns are on the rise, and they have become more frequent, more random and more extreme. This paper assesses the current cyber threat environment and discusses the use of distributed cloud services as an effective means to protect against evolving, modern-day IT threats. |
 | | - More airlines expand Wi-Fi offerings
Several airlines have recently announced plans to expand their onboard Wi-Fi offerings. Currently, just 1,800 mainline aircraft out of 3,500 offer Wi-Fi, said Amy Cravens, a senior analyst at market-research company In-Stat. Experts say that carriers with Wi-Fi may be more attractive to business travelers. "Wi-Fi can be the cherry on the icing on the cake," noted Henry Harteveldt, co-founder of Atmosphere Research Group. "That's especially true for people who are in sales or consulting, where time literally is money. These guys want -- and need -- to be online." Chicago Tribune (4/7) Top five news stories selected by SmartBrief on Sales readers in the past week. - Results based on number of times each story was clicked by readers.
| | | Most Popular Headlines from Last Week Results based on number of times each story was clicked by readers. |
- 92-year-old New York taxi driver is still picking up fares
Johnnie "Spider" Footman began driving taxis in New York in 1937 and now, at 92 years old, he's still going strong. Among the famous people he transported in his cab were actors Rock Hudson and John Wayne. "In those days, everyone took taxis. If you didn't ride a cab in New York you couldn't say you had been in New York," he said. The Telegraph (London) (4/8)  | Anyone who speaks positively about 'A.B.C.' ('always be closing') is probably a first-class jerk."
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