| April 20, 2012 | News for the retail industry |  |  | |
- Lowe's elevates Damron to COO role
Lowe's will make current executive vice president of store operations Rick Damron its new chief operating officer as of May 5. Current CEO Robert Niblock has reduced Lowe's workforce and shuttered stores. Damron will focus on improving the company's online operations. Bloomberg Businessweek (4/19)       | |  | | | 6 Ways to Use Competitor Price Monitors to Maximize Profit
Gaining market share without sacrificing profit means having accurate information to price products high enough to maximize revenue and low enough to close sales. Ugam Interactive, a leader in competitive intelligence, has identified six key ways that retailers can use competitor price monitors to maximize profit. Download this report now. | |  | |  |
- Food trucks inspire mobile retailers
Some entrepreneurial fashion retailers are taking their styles to the streets, with mobile boutiques modeled after the popular food-truck trend. Erin Sutherland bought a double-decker bus on Craigslist after being laid off during the recession, and launched Lodekka in October 2010. She and other mobile retailers say the ventures may be the first step toward eventually opening brick-and-mortar shops. The Washington Post (4/19), Fox Business Small Business Center (4/17) - Tumi shares jump 47% on first day of trading
Luggage maker and retailer Tumi Holdings opened at $26 on the newly public company's first day of trading Thursday, up from the initial price of $18. The company, which plans to add up to 16 new stores per year in the next three years, says sales are on the rise as consumers who put off buying new luggage, briefcases and other bags during the downturn release their pent-up demand. The Wall Street Journal (4/19)  | Leveraging Cloud Security to Weather Threatening Storms
Web attacks and retribution campaigns are on the rise, and they have become more frequent, more random and more extreme. This paper assesses the current cyber threat environment and discusses the use of distributed cloud services as an effective means to protect against evolving, modern-day IT threats. |
 - Eyeglass shop explores the art of retail
 "This is Retail" finalist Mark Plessinger's Columbia, S.C., eyeglass shop Frame of Mind took advantage of its location across from the city's art museum. Plessinger has hosted a series of shows featuring work by local artists and eventually turned his store into a hybrid selling both eyewear and art; the shop's success has helped revitalize local retail along his section of the street. Retail's BIG Blog (4/20)  - How Home Depot is innovating checkout options
People don't buy plywood and other big, heavy home-improvement materials online, which makes shopping Home Depot a largely in-store experience, but the retailer is still making significant investments in new technology. The chain has implemented several high-tech tools to speed the checkout process, including arming associates with "First phones," implementing a PayPal payment option and offering self-checkout. Fast Company online (4/16)  | Which do you choose: Customer frustration…or channel integration? Today's consumers expect to shop the way technology lets them work and live: easily, efficiently and seamlessly across channels. Aberdeen's 2012 Analyst Insight on the Omni-Channel Retail Experience explains how your competitors make that happen – and how you can too! This $399 value is now yours free. Download the report now! |
 - Excellent customer service starts with listening
Customers can come up with some fairly wild questions, which means customer-service staffers need to be prepared to handle anything, says author John Tschohl. It's vital to let the customer know you're listening and taking the question seriously, even if it's outside your scope, he advises in this list of tips for providing excellent customer service. Entrepreneur online/The Daily Dose blog (4/18)  | What Data Thieves Don’t Want You to Know:
How a multi-layered data security solution, including encryption and tokenization, protects data in transit, in use and at rest. When combined, these two technologies provide a powerful method for securing sensitive data wherever it exists. Get proof here. |
| NRF News |  |  | | - A look at the numbers (and the impact) of retail in America
As public voting for NRF's "This is Retail" contest draws to a close this Sunday evening, America has come out it force to show their support for the stories and personalities behind one of the nation's largest industry sectors. In a recent video, NRF President and CEO Matthew Shay describes the facts and figures behind America's retail industry, crucial to the nation's economy and livelihood of one in four Americans. Watch the video. Retail's BIG Blog (4/2) - Gilt Groupe CMO: "To stay ahead of the curve, we eat, drink and breathe innovation"
Approaching 5 years young, Gilt Groupe has changed the way both retailers and consumers look at shopping for fashion -- and has grown into a billion-dollar company doing it. Warming up for her presentation at Shop.org's digital marketing half-day workshop on May 1, Gilt Groupe co-founder and CMO Alexandria Wilkis Wilson shared with Shop.org Senior Director Artemis Berry how Gilt's e-commerce and digital strategies revolutionized the category, and what's ahead for the fashion retailer to stay on the cutting edge. Read more. Shop.org Blog (4/16)
| Chain Restaurant News | | | | | |  | | Position Title | Company Name | Location | | VP Retail Merchandising | Little Switzerland | St. Thomas, USVI, USA Virgin Islands | | Retail Construction/Project Manager | Jewelry Repair Enterprises, Inc | Delray Beach, FL | | Senior Buyer | Floor and Decor Outlets of America, Inc. | Smryna, GA | | Buyer, Hardgoods | Moosejaw Mountaineering | Madison Heights, MI | | Director of Retail, Travel Hospitality Service | Delaware North Companies | Buffalo, NY | | Senior Store Leadership Management Position | Saks Fifth Avenue | Atlanta, GA | | Director of Field Human Resources | The Vitamin Shoppe | North Bergen , NJ | | Retail Merchandise Manager | Le Creuset of America, Inc./Schiller Stores, Inc. | Early Branch, SC | | Learning Solutions Manager | PetSmart | Phoenix, AZ | | Wholesale Visual Coordinator | MacKenzie-Childs LLC | New York, NY | | Director of Marketing | Moosejaw | Madison Heights, MI | | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | | E-Commerce Merchant | Kohl's Department Stores | Milwaukee / Menomonee Falls, WI | | Merchandise Planner | Kohl's Department Stores | Menomonee Falls, WI | | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Manager of Visual Merchandising, e-commerce | The TJX Companies, Inc. | Framingham, MA | | Corporate Counsel - Commercial Generalist | Meijer | Grand Rapids, MI | | Director of Operations | Spencer Gifts | Egg Harbor Township, NJ | | Director E-Commerce Fulfillment Operations | Bed Bath and Beyond Inc. | Multiple Locations, United States | | Fashion Product Manager (Sourcing Manager) | Target | Minneapolis, MN | | Product Manager (Sourcing Manager) | Target | Minneapolis, MI | | Fashion Buyer | Target | Minneapolis, MN | | Target.com Merchandising Buyer | Target | Minneapolis, MN | | Retail Buyer - Home | Target | Minneapolis, MN | | | Click here to view more job listings. | | |
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Last year, 57% of retailers said retail cargo theft occurred en route from the distribution center to the store. Source: 
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