April 25, 2012 | News for the retail industry |  |  | |  | Your customers count on you. You count on your suppliers. Measuring vendor performance is the key to continual improvement of your supply chain and to delivering an optimal consumer experience. Download How to Measure Supplier Performance to understand the benefits of timely vendor measurement and how to strategically implement your own process to improve supplier performance. | - Benetton turns to Alessandro for a makeover
Alessandro Benetton has taken over the Benetton family business and is being charged with turning around the once more popular brand and fashioning it to more effectively compete with the likes of H&M and Zara. Known for hit-or-miss, provocative ads (such as recent flop in which the pope is seen kissing an imam), Italian business consultant Armando Branchini says this is one thing that needs to be revised about the company. "These campaigns are a thing of the past, the hallmark of another era. They need one-to-one, digital communication," he says. Reuters (4/24) - Common traits of successful retailers
Building trust and winning a reputation for consistency and loyalty to customers are three attributes common to a list of successful retail companies from Wal-Mart and Kohl's to Nordstrom and Ralph Lauren, this story illustrates. Forbes (4/24)  | Retailers using a cross-channel loyalty platform have seen a 20% increase in customer retention rates. Download our white paper, Five Strategies for Cross-Channel Loyalty, to learn the keys to building a centralized cross-channel customer loyalty platform that utilizes relevant customer data to ensure a seamless and consistent brand experience across all channels. |
 | Which do you choose: Customer frustration…or channel integration? Today's consumers expect to shop the way technology lets them work and live: easily, efficiently and seamlessly across channels. Aberdeen's 2012 Analyst Insight on the Omni-Channel Retail Experience explains how your competitors make that happen – and how you can too! This $399 value is now yours free. Download the report now! |
 Policy & Government Affairs |  |  | | | | - Senate votes to uphold new labor rules
The Senate voted down a resolution Tuesday that would have overturned new National Labor Relations Board rules that will pave the way for a shorter time between the announcement of a union election and the vote. Retailers and business groups including NRF oppose the rules, which take effect Monday. "With only about 5 percent average unionization, retailers are low-hanging fruit for union organizers," said NRF Vice President David French. Philly.com (Philadelphia)/The Associated Press (4/25) NRF News |  |  | | - Mother's Day shoppers flock to department stores in 2012
Despite grappling with high gas prices, Americans will look for sentimental and unique ways to shower mom with affection this year. According to NRF's 2012 Mother's Day survey conducted by BIGinsight, nearly two-thirds of gift buyers will shop at a department store -- the most in the survey's history. Total spending for the holiday is expected to reach $18.6 billion. Read more. - Senate to examine sales tax equality for Internet and brick-and-mortar retailers
The Senate Finance Committee will hold a hearing today on a "hybrid" bill that would level the playing field between Internet retailers and local merchants but also ease the burden on cash-strapped states that are currently losing an estimated $24 billion a year to untaxed purchases. "Brick-and-mortar retailers are major contributors to the health of local communities and should not be placed at a disadvantage compared to remote sellers that have no local presence," NRF Senior Vice President for Government Relations David French said. Read more. Chain Restaurant News |  |  | | - New CEO aims to reclaim Friendly's iconic status
John Maguire grew up on patty melts and chocolate Fribbles at his neighborhood Friendly's, and as the chain's new CEO he aims to revive the once-iconic family restaurant brand by finding a modern way to take it back to its roots. "In some ways it tried to be fast casual and chased concepts like Panera, but they lost what really is their identity," said Maguire, a 19-year Panera veteran. The Boston Globe (tiered subscription model) (4/24) |  | Position Title | Company Name | Location | Customer Intelligence Strategist | GFS Marketplace | Grand Rapids , MI | Director of Catalog Merchandising/Creative | Scrubs & Beyond, LLC | St. Louis , MO | Retail Construction/Project Manager | Jewelry Repair Enterprises, Inc | Delray Beach, FL | Senior Buyer | Floor and Decor Outlets of America, Inc. | Smryna, GA | Senior Manager of Field Human Resources | Ollie's Bargain Outlet | Harrisburg, PA | Buyer, Hardgoods | Moosejaw Mountaineering | Madison Heights, MI | Merchandise Planner | Burlington Coat Factory | Burlington, NJ | Senior Store Leadership Management Position | Saks Fifth Avenue | Atlanta, GA | Director of Retail, Travel Hospitality Service | Delaware North Companies | Buffalo, NY | Director of Field Human Resources | The Vitamin Shoppe | North Bergen , NJ | Learning Solutions Manager | PetSmart | Phoenix, AZ | Wholesale Visual Coordinator | MacKenzie-Childs LLC | New York, NY | Retail Merchandise Manager | Le Creuset of America, Inc./Schiller Stores, Inc. | Early Branch, SC | Fashion Product Manager (Sourcing Manager) | Target | Minneapolis, MN | Product Manager (Sourcing Manager) | Target | Minneapolis, MI | Fashion Buyer | Target | Minneapolis, MN | Target.com Merchandising Buyer | Target | Minneapolis, MN | Retail Buyer - Home | Target | Minneapolis, MN | Director of Marketing | Moosejaw | Madison Heights, MI | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | E-Commerce Merchant | Kohl's Department Stores | Milwaukee / Menomonee Falls, WI | Merchandise Planner | Kohl's Department Stores | Menomonee Falls, WI | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Click here to view more job listings. | | SmartQuote |  |  | |  | Opportunity is missed by most people because it is dressed in overalls and looks like work." --Thomas Edison, American inventor  | | | This SmartBrief was created for cpgbrokers.data@blogger.com | | | | | | Recent NRF SmartBrief Issues: - Tuesday, April 24, 2012
- Monday, April 23, 2012
- Friday, April 20, 2012
- Thursday, April 19, 2012
- Wednesday, April 18, 2012
| | | Lead Editor: Megan Conniff Contributing Editor: Faye Rapoport Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 | | | | © 1999-2012 SmartBrief, Inc.® Legal Information | |
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