Frito-Lay adds to snacks spiced up by Tapatio Two Tapatio-flavored snacks have been released by PepsiCo's Frito-Lay North America. Lay's Tapatio Limon potato chips and Cheetos Tapatio feature the sauce, which is made from red chili pepper, spices and a bit of garlic. "Tapatio Hot Sauce and Frito-Lay have a shared passion for bringing great-tasting, high-quality products to our consumers," Tapatio founder Jose-Luis Saavedra Sr. said. Food Business Review (4/4), Drug Store News (4/4) Class-action lawsuit dismissed against AriZona Beverages A federal judge has dismissed a class-action lawsuit against AriZona Beverages that claimed the company's products were not "all-natural" as they had claimed. U.S. District Judge Richard Seeborg said the plaintiffs had not proven that high fructose corn syrup and citric acid are artificial ingredients. BevNet.com (4/3)  | Myths, Pitfalls and Realities of CPQ Software
Configure Price Quote Software can be difficult to deploy and implement. This white paper highlights the common myths in the market place and provides a practical guide on how to prepare for the challenges ahead. Learn how to expose the pitfalls before you buy your CPQ software. Download the free guide now. |
 | Hispanic and Asian households are big spenders, study says Asian and Hispanic households will outspend white non-Hispanic homes in the remainder of their lifetime, according to a report by Geoscape. Los Angeles, New York and Chicago have the country's largest multicultural populations, the report says, while smaller markets with fast-growing multicultural populations include Seattle, Salt Lake City and Portland, Ore. Drug Store News (4/4)  | What can the cloud do for your construction company?
Find out how the cloud lets you work and store information online, so you can access your project files anywhere you have an internet connection. Download the Guide to the Cloud for Construction to learn more. |
 | Beyonce grows up, takes control in latest Pepsi spot A Pepsi commercial features Beyonce watching herself in the mirror as she dances to her new song "Grown Woman," only her reflections show how her style has changed over the years. The spot, by 180 LA, ends with the mirrors exploding and the tagline "Embrace your past, but live for now." It represents another example of a celebrity being given greater control by brands. "Celebrities don't just want creative approval anymore," says Celebrity Endorsement Network President Noreen Jenney Laffey. USA Today (4/4) Other News | Wegmans freezes prices on more than 300 items Wegmans Food Markets is freezing prices on more than 300 SKUs through Aug. 24. The list includes 14 produce items, meat likely to sell during summer's grilling season and a slew of private-label products. "Based on every measure we have considered, it is clear that the simplicity and relevance of a seasonal list where prices are locked in for several months works for our customers," President Colleen Wegman said. Supermarket News (free registration) (4/4) | Hotel deadline ends Monday for Consumer Complaints -- reserve your room today On May 8-10 in San Francisco, attendees will get a fresh look at some of the most innovative and successful customer service practices in the food, beverage and consumer packaged goods industry by attending the 2013 Consumer Complaints Management Conference. Participate in consumer-focused sessions such as:
- Complaint Levels -- How Good is Good...and Is it Good Enough?
- Handling the Unhappy: Today’s Best Practices in Managing Customer Complaints
- Product Liability 101 for Claims Handlers
- Laboratory Testing and Resolving Consumer Complaints
- Six Sigma in the Modern Contact Center
- Turn Complainers into Loyal Customers Using Social Media & Voice of the Customer Analytics
- The 7 Rules to Regaining Customer Service Goodwill after Customer Service Failures
- Protecting Your Brand: Pre, During and Post Recall
- Improving the Consumer’s Ability to Report Food Safety Concerns to USDA and FDA
- Consumer Complaint Management Roundtable: Practices and Procedures to Protect Your Brand
Register today! |  | I believe in getting into hot water; it keeps you clean." -- G.K. Chesterton, British writer | | Please contact one of our specialists for advertising opportunities, editorial inquiries, job placements, or any other questions. | | Publisher, Food & Beverage: Chris Warne P: 646.462.4647 | | | | |
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