Thursday, December 1, 2011

Harvey Norman predicts "okay" Christmas

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01 December 2011
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Global retail industry news

  Global Industry Watch 
 
  • Starbucks to add 5,000 UK jobs
    Starbucks plans to build about 200 new drive-through locations in the UK, an expansion slated to create about 5,000 jobs during the next five years. The global coffee chain derives about 20% of its sales from outside the US and already operates nine UK drive-through stores. Bloomberg Businessweek (01 Dec.) LinkedInFacebookTwitterEmail this Story
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  Retail in Europe 
 
  • Warm weather boosts Kingfisher's third-quarter sales
    Kingfisher cut its sales decline in half and beat analysts' earnings estimates in the third quarter, as warm end-of-summer weather boosted sales of outdoor furniture, the company said Thursday. Sales of outdoor furnishings rose 12% in the three-month period. Bloomberg (01 Dec.) LinkedInFacebookTwitterEmail this Story
  • Karstadt CEO sets out to modernize the store
    German department store chain Karstadt has weathered bankruptcy reorganization, and now it's time to modernize the 86 namesake stores and give the brand a personality suited to the 21st century, says Andrew Jennings, who became CEO 10 months ago. "There has to be a Karstadt personality so people come in and say this is different. It's too similar to one of our major competitors." Women's Wear Daily (subscription required) (30 Nov.) LinkedInFacebookTwitterEmail this Story
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  Retail in Asia 
  • More luxury retailers cater to China's big-spending men
    China's men outspend women when it comes to shopping for designer apparel and other luxury goods, spurring some merchants to find new ways to cater to the country's wealthy males. Landmark Men, which opened in Hong Kong in October, is a 60,000-square-foot men's-only mall that sells brands including Valentino Men, Gucci and Louis Vuitton. CNBC (29 Nov.) LinkedInFacebookTwitterEmail this Story
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  E-commerce Spotlight 
 
  • British to spend less, Irish to spend more this season, eBay says
    The average British consumer will spend slightly less on the holidays this year than last, while shoppers in Ireland are expected to spend more per person than the UK average, according to a new survey from eBay UK. Nearly three-quarters of UK consumers will shop online this season, and Dec. 4 is expected to be the online retailer's busiest day. AuctionBytes (30 Nov.) LinkedInFacebookTwitterEmail this Story
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  Spotlight on Consumer Electronics 
  • Toshiba to shutter 3 chip plants on slowing demand
    Toshiba Corp. will close three of its six discrete chip-making plants in Japan next spring and slow production of certain kinds of chips as European and US demand for PCs and TVs slows, the company said Wednesday. "There is the high yen, cutbacks by domestic setmakers, especially Sony and Panasonic, and PC sales are weak around the world," said J.P. Morgan analyst Yoshiharu Izumi. Reuters (30 Nov.), The Wall Street Journal (30 Nov.) LinkedInFacebookTwitterEmail this Story
  NRF News 
  • 5 reasons to monitor competitors' pricing
    Understanding one's retail competitors requires regular and accurate pricing, promotion, and assortment monitoring. In a recent addition to the Shop.org white paper library, executives from Ugam Interactive outline how to monitor competitors most effectively, including instituting reporting regularity, understanding the frequency, depth and length of competitors' promotions, reviewing historical data in order to forecast future pricing moves, and selecting the right tools to gather and analyze the data. Download the white paper. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
A failure is not always a mistake, it may simply be the best one can do under the circumstances. The real mistake is to stop trying."
--B.F. Skinner,
American psychologist, inventor and author


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Association chief: Be a leader, not a manager

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December 1, 2011
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  What's Happening 
  • Association chief: Be a leader, not a manager
    The best bosses are leaders, not mere managers, says Nicholas Calio, CEO of the Air Transport Association -- which this week changed its name to Airlines for America. That means inspiring workers, taking responsibility for the company's successes and failures, and modeling the personal integrity they expect from employees. "They speak their mind and keep their word," Calio says. "They understand the importance of independent strategic thinking and building strong teams." SmartBrief/SmartBlog on Leadership (11/16)
 
 


  Leadership Focus 
  • Leadership lessons from a bucket of crabs
    When crabs are dumped into a pot together, there's often one feisty enough to start pulling itself out -- but the others quickly jump up and drag it back in. There is similar resistance to change in many work environments, writes Scott Eblin, but good bosses find ways to avoid getting pulled down and stuck in stale ways of doing things. "Leaders recognize the resistance and figure out ways to move past it," Eblin writes. "They're the crabs who pull themselves out of the pot and bring the rest of the crabs with them." EblinGroup.com/Next Level Blog (11/21)
  • How to become a C-suite superhero
    Every worker has an amazing superpower -- and a Kryptonite-style weakness that threatens to bring them down, writes Josh Linkner. Whether you're a math whiz, an unbeatable negotiator or a visionary creative, it's vital to understand your strengths and weaknesses. "True heroes play to their strengths," Linkner writes. "They spend a disproportionate amount of time being the absolute best at a small number of things rather than trying to master every skill." FastCompany.com/FC Expert Blog (11/28)
  • Does your company have a performance-review problem?
    Most end-of-year performance reviews are a massive waste of time and energy -- and that's a problem leaders should make it their business to tackle, writes Mike Figliuolo. Feedback should be continuous, and neither praise nor criticism should be couched in meaningless metrics and appraisal processes. "How failed is our leadership culture that we have to sit around and wait for HR ... to dictate when and in what form we must critique the people on our teams?" Figliuolo asks. ThoughtLeaders blog (11/28)
 
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  Media 2.0 
  • Content-marketing strategies deserve a fresh look in new year
    A fresh look at content-marketing strategies for the new year should involve evaluating what could work better and what will never work, writes Joe Pulizzi, founder of the Content Marketing Institute. Content can be repackaged in a number of ways, especially to take advantage of the growing influence of social media. These and other tactics have the potential for a "major impact" for businesses willing to take the time to act, Pulizzi writes. B2C Marketing Insider (11/17)
  • Want a higher Klout score? Get busy on Google+
    Klout says it's factoring users' Google+ activity into its influence calculations, and Google+ users already have higher scores. The average Google+ user will receive about a 2-point bump in their Klout score, but some heavy users' influence ratings could rise as much as 40 points, Klout says. TechCrunch (11/22)
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  SmartNugget 
  • 3 leadership guidelines from Coach K
    Duke basketball coach Mike Krzyzewski set a record with his 903rd Division I win this week. The grace with which he carried himself after his milestone victory is a model for all bosses who are lucky enough to experience big personal victories, writes Scott Eblin. "Coach K is clearly a winner and a leader," Eblin writes. "He set a good example on Tuesday for leaders who experience a big win. EblinGroup.com/Next Level Blog (11/16)

 
 
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