| February 9, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - 7 behaviors displayed by the best leaders
What leadership skills separate the leaders from the rest? Some of the most important characteristics include integrity, the ability to listen and a commitment to following through on promises, Dianna Booher writes. "People want to see the real you -- the integrity behind your face, the actions behind your promises. In today's economic landscape, trust trumps both price and track record." CNN (2/7)       |  | Organizational Privacy Architecture and Assessment
This checklist for Ecommerce, Web Development and Design, and Direct Marketing professionals enables you to gauge your organization’s privacy compliance and best practice levels. Thousands of companies leave the intricacies of privacy management to TRUSTe, the 13-year-old leader in online privacy. Gain an overview of the program today. |
 | | - 5 ways to improve sales without breaking the bank
Boosting your company's sales doesn't have to cost an arm and a leg, writes Suzanne Paling. A number of tactics -- including complimenting your salespeople, changing your approach to meetings and creating lists of the top accounts -- can all help to drive sales, she writes. Entrepreneur.com (2/8) - Innovate to improve your sales training
Many companies rely on the same sales-training programs they've used in the past, but it pays to be innovative, writes Janet Spirer. For example, while many sales-training programs begin with a costly needs assessment, it may make more sense to get information about salespeople's skills from front-line managers, she writes. Today's sales-training programs need to focus on a comprehensive set of skills, she explains. SalesTrainingConnection.com (2/6) - 3 reasons you shouldn't spend so much time on late-stage deals
Sales managers tend to focus their efforts on the later stages of the sales process for a number of reasons, but this isn't the ideal approach because a lot can go wrong earlier on to cause problems just when you think a sale is a sure thing, writes John Kenney. To address this problem, sales managers should talk to their teams about new opportunities and offer them the resources they need to move prospects through the buying process, he writes. "Shifting focus away from the late stage deals takes courage, but it will pay off with a stronger sales pipeline and a more effective sales team." Sales Benchmark Index/Sales Force Effectiveness Blog (2/7) |  | Earn 3X rewards points when you fly with The New Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster:
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  | | | Daily Data Points | | | |  | - Survey: Homebuilders' sales managers aren't effectively tracking performance
Many homebuilders' sales managers aren't doing a good job of tracking the performance of their sales teams, according to an online survey by Shore Consulting. Nearly three-fourths of respondents said their sales teams were above average, but only 1 in 5 said their companies were doing better than their business plans. Among the survey's other findings were that a minority of managers said social media has been useful so far. Builder Online (2/8) |  | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | | - How to keep yourself from catching the flu on the road
Many people in a recent survey said they would travel on an airplane even if they were experiencing symptoms of the flu. To protect yourself from catching the disease in the cramped quarters of an airplane cabin, get vaccinated before taking a trip and encourage sick travelers to cover their coughs, say experts. If you are sick, avoid travel and don't shake hands with others. FoxNews.com (2/7) | App Update | | | |  | - Awesome Kindle Fire apps
While the Kindle Fire remains far behind the iPad and Android tablets in the race for must-have applications, there are still plenty worth having, writes Jonathan Takiff. He recommends a handful of apps for reading news, listening to music and watching movies, along with Enhanced Email for efficient access to all your e-mail accounts. The Philadelphia Inquirer (2/8) |  | Leveraging Cloud Security to Weather Threatening Storms
Web attacks and retribution campaigns are on the rise, and they have become more frequent, more random and more extreme. This paper assesses the current cyber threat environment and discusses the use of distributed cloud services as an effective means to protect against evolving, modern-day IT threats. |
 | |
- Plainclothes officer ends up in hot pursuit of himself
A plainclothes officer ended up chasing after himself while on the lookout for burglars in an unidentified U.K. town. The confusion started when an operator of a surveillance camera noticed there was someone suspicious in the area. The operator led the officer on a 20-minute chase after the suspect before another officer pointed out the suspicious person was actually the plainclothes officer. The Telegraph (London) (2/7)  | In a marketplace of mealy mouthed moochers, doing what you say will absolutely astonish people."
--Dianna Booher, founder and CEO of Booher Consultants, writing at CNN  |
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| | | | | | | Recent SmartBrief on Sales Issues: - Wednesday, February 08, 2012
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