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| News about digital retail commerce |  |
- Frank & Oak targets new generation of male shoppers
Online apparel retailer Frank & Oak is a startup that aims to appeal to the way today's generation of tech-savvy men want to shop for clothes. "That client wants to go to different stores, pick one item from each store, and mix and match. They want to get their clothes like they get their information and media — in small chunks," says CEO Ethan Song. Time.com (2/21)       | How can you quantify the hidden impact of mobile on purchases, purchase intent, loyalty and retention? Now you can do a better job of managing your mobile initiatives and maximizing mobile’s ROI with ForeSee satisfaction analytics. Learn more at foresee.com … | | Online Retail Trends |  |  | | - Survey: Online shoppers are generally satisfied
Online shoppers are generally satisfied with the e-commerce companies they deal with, according to the annual American Customer Satisfaction Index survey. Consumers ranked Amazon highest on the index, while Newegg saw the biggest rise in satisfaction scores from last year's survey. USA TODAY (2/20)  | Earn 2X rewards points on advertising costs with The Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster:
• 3X points on airfare
• 2X points on advertising, gas, shipping
• 1X points on everything else
LEARN MORE AND APPLY |
  - Tips for dealing with social media "jerks"
Every brand that's active on social media platforms has come across at least one negatively minded individual, from the hater who takes every opportunity to bash your brand to the over-commenter who really just needs some attention, writes Shutterfly's Katelyn Watson. She describes the top five types and offers tips for heading them off at the pass. iMedia Connection (2/21) - Confessions of a Pinterest addict
The addictive quality of Pinterest is "digital crack for women," writes Petula Dvorak. She compares the site, which allows users to pin pictures from all over the Web on a board, to a stylized catalog and reports that some women are deliberately limiting their time on the site. The Washington Post (2/20)  | There are many approaches that have been explored to increase talent retention. Today, many strategies can be carried out through talent management practices supported by a robust technology platform. Download this whitepaper to learn six key strategies that organizations can implement with technology support to retain their top talent. |
 - CEO: Fab's fast growth focused on "one thing"
Design-centric flash-sale site Fab.com has been in growth mode recently, launching five new shops last month and acquiring a Berlin-based company that gives it a presence in Europe. Co-founder and CEO Jason Goldberg says the pace of expansion may seem fast, but the ability to grow successfully comes from focusing on doing one thing and doing it "better than anybody else." FastCompany.com (2/22) - Nordstrom Rack launches ads in Words With Friends
Nordstrom Rack has launched mobile banner ads in the popular social game Words With Friends, a move designed to attract aspirational shoppers to the upscale chain's outlet stores. "Gaming app inventory can bring value to a luxury brand, but a brand must chose the right game – one that matches the quality and audience of the luxury brand," said Medialets marketing director Elena Perez. Luxury Daily (2/21)  | Consumer Insights Your Brand Needs to Know: Latest Trends in Behavioral Advertising
Learn what brand managers, advertisers, as well as networks, agencies, and publishers need to know about consumer survey insights into behavioral ad serving, also known as interest-based advertising. Learn more today! |
| Legislative & Regulatory | | | | | Shop.org Spotlight | | | | - Digital retailers: Join NRF's march on Capitol Hill
Swipe fee reform. Sales tax fairness. NRF's Retail Means Jobs campaign. These were only three advocacy efforts for NRF in 2011 -- and now is the time to continue the push in Washington for more policy changes for the retail industry. Gather with more than 100 prominent retailers at NRF's 77th Annual Washington Leadership Conference May 15 to 16 to address issues critical to the growth of the retail industry and economic recovery. Learn more.
| SmartQuote | | | |  | Truth, like gold, is to be obtained not by its growth, but by washing away from it all that is not gold."
--Leo Tolstoy,
Russian writer  |
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