Global retail industry news |  | |  | - Facebook's "Like" button gains traction among e-commerce companies
E-commerce companies are finding that using Facebook's "Like" button feature has resulted in an increase in traffic and sales. Facebook users can indicate their affinity for a company, brand or product by pressing the button and sending it to their social network. "This is Facebook putting their hooks all around in the [I]nternet," said Jeremiah Owyang, analyst at the Altimeter Group. Financial Times (tiered subscription model) (21 Sep.)          | Reshaping Enterprise Workforce Management Software Download this white paper to discover how Kronos has defined an entirely new generation of workforce management tools for today's tech-savvy "business consumer". Learn more about three breakthrough technologies: Instant Engagement, Guided Decisions, and Mobile Management — and how they will change the way you manage the workforce. |
- ASDA invests £100 million, revamps own-label range
Andy Clarke, chief executive at ASDA, is relaunching and reinventing the retailer's own label, now called Chosen By You, as part of a £100 million investment. "We're sending a clear message that ASDA will now drive as hard on quality as it does on price," Clarke said, adding that the company has made a "significant effort to improve the quality of its own label". The Guardian (London) (21 Sep.)         - Inditex accelerates online drive as profit soars
Inditex, the company behind Zara, reported a 68% surge in first-half profit on increased sales and store openings beyond its home market of Spain. Inditex is quickly expanding its presence online, having recently conducted the online launch of Zara in Spain, Portugal, Germany, France, the UK and Italy. The company plans to add other countries later this year. The Wall Street Journal/Dow Jones Newswires (22 Sep.)          | ASK AN EXPERT YOUR BUSINESS QUESTION Here is your chance! Submit your business question to Cynthia Rowley, Robin Chase and John Jantsch — if your question is chosen, they will answer via video at The New York Times Small Business Summit. Click Here to ask your question! |
- Indian merchants remain reluctant to accept plastic
Cash presents its own sets of challenges for retailers in India, but most still prefer to deal with those issues than accept debit and credit cards because of the costs. "Indian financial institutions have done a wonderful job in issuing close to 250 million cards in the country," said Amrish Rau, vice president and country head at First Data. "However, acceptance of cards is rather low. ... One key reason is the merchant discount rate." The Economic Times (India) (22 Sep.)         - India's Reliance Retail to renew expansion drive
Six months ago, Reliance Retail put its expansion plans on hold, but the Indian retail giant is reviving those aggressive plans as it seeks to grow across the country. "There is an opportunity for 2,000 [to] 5,000 stores. [The] opportunity is there. Scaling to do it fast and to replicate as we scale is the big challenge," said Reliance Retail President Bijou Kurien. "In our business, every day, every store, every transaction is a challenge." LiveMint.com/The Wall Street Journal (India) (22 Sep.)          | Blue-Collar millionaire on Facebook marketing Discover how a small business can attract new customers & build loyalty using Facebook. Inc. magazine's blue-collar millionaire and successful restaurateur Nick Sarillo shares how he & his staff made Facebook marketing a valuable part of their promotional strategy. Register now for 34% savings! |
 E-commerce Spotlight |  |  | | - European Parliament supports creation of "trust mark"
Members of the European Parliament voted in favour of a proposal to create a "trust mark" in order to improve consumer confidence in online retail. The proposal also encourages European countries to implement the Services Directive and the European Commission to beef up consumer privacy laws. MEPs are confident that a Europe-wide "trust mark" would make consumers more willing to shop online. Yahoo!/PC World (21 Sep.)          Spotlight on Luxury Goods |  |  | | - Ferragamo reports sales surge as luxury spending rebounds
Italian shoemaker Salvatore Ferragamo said sales have soared more than 20% over the past few months as shoppers are once again buying luxury goods. Ferragamo CEO Michele Norsa said luxury spending has rebounded more quickly than had been expected. Hermes International, Prada and other luxury-goods companies also have noted an improvement in luxury demand. Bloomberg (21 Sep.)         NRF News |  |  | | - GameStop exec shares how to align HR and company growth strategies
In the wake of a global recession, entertainment software retailer GameStop has flourished -- climbing from No. 426 to No. 255 on the Fortune 500 list. At NRF's upcoming HR Summit, 12 to 14 Oct., in Dallas, Marissa Andrada, head of Human Resources at GameStop, will share how talent management and corporate culture have contributed to incredible growth for the company. Learn more.         SmartQuote |  |  | |  | He, who cannot forgive a trespass of malice to his enemy, has never yet tasted the most sublime enjoyment of love." --Johann Kaspar Lavater, Swiss poet and physiognomist   | | | This SmartBrief was created for cpgbrokers.data@blogger.com |
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