| Global retail industry news |  |
- Report questions how green retailers really are
A report released by the University of Western Ontario suggests that retailers might not be as environmentally friendly as they claim or could be. "I think a lot of the whole sustainability movement has been focused on the dirty industries and ... retailers often fly below the radar," said Tima Bansal, director of the centre for building sustainable value at the university. "They're just the provider of the goods. The emphasis is on the product, rather than the firm that's providing it." Metro (Canada)/Torstar News Service (22 Dec.)       - Water crisis speculation concerns South African retailers
Woolworths, Pick n Pay and Shoprite Checkers said they have taken steps to ensure that products have not been contaminated by polluted water supplies as speculation mounts that a water crisis is imminent in South Africa. A representative of Shoprite, for example, said its fresh produce suppliers are held to a standard of certification. IOL (South Africa) (22 Dec.)  | Olympic leadership lessons from USA Basketball
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 - Russia's X5 Retail expects sales to rise 40% in 2011
X5 Retail Group's acquisition of Kopeika and Russia's recovery economy should help X5 sales grow 40% next year, the retailer said. X5's guidance came after Wal-Mart closed its Moscow office and appears to have backed off from trying to enter the market. "This is the right time to further accelerate growth," said X5 CEO Lev Khasis. ForexYard/Reuters (23 Dec.) - UK retailers expect season's busiest shopping day
UK retailers have been plagued by severe weather in the run-up to Christmas, butnow hope that last-minute shoppers will boost sales on what is expected to be the year's busiest shopping day. Visa Europe said it expects to process roughly 26.5 million transactions today. David Barford of John Lewis said: "Men have been out in force this week buying last-minute presents in lingerie and beauty. But it's lingerie where sales have really soared." The Independent (London) (23 Dec.)  | Discover the 'Future of Sustainable Household and Laundry Care Packaging'. Covering home and laundry care, it outlines the major drivers and inhibitors of sustainable packaging mostly from a consumers' perspective. Find out more: |
 - Japan's Seven & I strives for at least 10% profit growth
Noritoshi Murata, president of Seven & I Holdings, said the Japanese retailer is considering buying more outlets in the US. Seven & I expects the improved economic sentiment in its home market to give it a boost. "Internal improvements at our [7-Eleven] stores in Japan are currently having a bigger effect on revenue than the outside environment and we expect that to continue next year," Murata said. Reuters (22 Dec.) - Chinese consumers embrace imported foods
Orders on Ourtasty.com, China's biggest online retail site for imported food, rose 30% since early December as consumers become increasingly interested in French wines, Belgian chocolates and other foreign treats. "Imported food is getting more and more popular in China, with or without Christmas," said Grace Guo, Ourtasty.com's COO. China Daily (Beijing) (23 Dec.)  | Do People Trust Your Brand?
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 - IMRG says Britons to spend millions online on Christmas Day
IMRG, a retail group for online merchants, said it expects nearly 5 million Britons to shop online Christmas Day as they rush to buy before the value added tax increases in January. They are expected to spend more than £150 million, IMRG said. "Christmas Day has become a busy online shopping day in recent years as people with an eye for value look to take advantage of the 24/7 nature of online retail," said David Smith, managing director at IMRG. Reuters (23 Dec.) - Dangdang aims grow by expanding beyond media
E-Commerce China Dangdang is planning to expand beyond books, music and other media, Chairwoman Peggy Yu aid. However, she noted that the effort could pressure the online retailer's margins. Yu also said the company will step up its competition with Taobao and other online retailers. The Wall Street Journal (22 Dec.)  | From hire to retire, Paychex provides the right payroll, HR and benefits services to meet your business goals. With over 35 years of experience, Paychex is recognized as a top national provider of business solutions, offering the personal attention and commitment you need to focus on key priorities. Get a free payroll quote and receive one FREE month of payroll processing! |
 | Spotlight on Consumer Electronics |  | | | | NRF News | | | | - Holiday returns: An opportunity to connect with customers through every channel
Six in 10 US holiday shoppers are including gift receipts with gifts this year, so recipients can return or exchange products hassle-free. What does this mean for retailers? Shop.org's head of research, Fiona Swerdlow, says: "It's an opportunity to bring customers back into a store to convert a return into an exchange." In a recent blog post, Swerdlow shares a few tips to consider as retailers get ready for Dec. 26. Read more.
| Editor's Note | | | | - SmartBrief will not publish Friday
In observance of Christmas, SmartBrief will not be published Friday. Publication will resume Monday. | SmartQuote | | | |  | Let's join together. We can watch the snow fall forever and ever. Eat, drink and be merry."
--Elton John,
British singer-songwriter  |
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