  | News about digital retail commerce |  |
- Discounts are the biggest draw for online luxury shoppers
Luxury shoppers still prefer brick-and-mortar shops to online stores, but more say they're driven by discounts to search the Web for the high-end items they want, according to a survey from Accenture. Discounts and sales beat out convenience and selection to top the list of reasons luxury buyers shop online. InternetRetailer.com (12/28)        | Join OPEN Forum authors Guy Kawasaki, Chris Brogan, Scott Belsky, and Ramon Ray as they share their expertise on innovation, technology, and more at CES 2011. See openforum.com/ces for speaker schedule - and updates from the show. |
 - Online retail shows its stuff this season
The 2010 holiday season was a proving ground for online retailers, as e-commerce grew in the double digits, more brick-and-mortar merchants focused on online sales and free-shipping offers became commonplace. "The growth of online retail sales is forever, and it's across the board," said national retail consultant Howard Davidowitz. Houston Chronicle (12/28)  | Samsonite Brings Durability Online with Amazon Webstore Samsonite wanted a truly integrated brand and marketing experience—a site that looked like Samsonite and still allowed them to promote their products effectively. They turned to Amazon Webstore to tap their expertise and raise the Samsonite eCommerce processes to a 'best-in-class' level. Download the Case Study now! |
 - Holiday business surged for coupon sites
Chicago is home to the two busiest coupon sites, daily deal seller Groupon and code aggregator CouponCabin, both of which had booming business in the days leading up to Christmas. About 44 million Americans visited coupon sites in November, making them the fastest-growing category of websites, according to comScore. Chicago Tribune (12/28) - Group-buying sites struggle with seasonal outages: Skyrocketing popularity had a downside this season for some group-buying sites, which had several periods of peak traffic that overloaded servers and made it impossible for consumers to make a purchase, according to monitoring firm WatchMouse. Groupon's site was down for a total of 26 hours from Nov. 22 to Dec. 22, WatchMouse says. InternetRetailer.com (12/27)
 | Supercharging the Online Channel
Getting to the right shoppers and then converting them to buyers in your online store is every retailer's key objective. Short purchase windows, impatient buyers, and new mandates around security are creating unprecedented demands on commerce sites. Learn how to attract customers to your site, optimize their online shopping experience and drive more transactions. Watch the webinar NOW! |
 | Companies in the News |  | | | - Gilt Groupe seeks new investment for expansion
Gilt Groupe hopes to attract up to $100 million in new financing next year, most likely with the help of a new investor. The money would help the flash-sale site expand its offerings beyond designer apparel and travel packages, said CEO Kevin Ryan. Reuters (12/28) - Sears video service to compete with Netflix
Sears Holdings launched a Web service to compete with streaming offerings from Netflix, Wal-Mart and Best Buy. The service, Alphaline Entertainment, allows customers to download and watch movies the same day the DVDs are released, on devices including Blu-ray players, smartphones and high-definition TVs. Adweek (12/28)  | Target Your Message — Advertise Here
Direct your message straight to key decision-makers in the digital retail commerce industry. With over 32,000 subscribers and valuable ad performance feedback, Shop.org SmartBrief is the smart place to advertise. Click here to download media kit. |
| Shop.org Spotlight | | | | - Student recruitment opportunity added to this year's BIG Show
Attention retail recruiters! The NRF Foundation will host a retail networking luncheon at NRF's 100th Annual Convention, Jan. 9 to 12 in New York City. If you're looking for top trained retail students from the best universities in the country, be sure to take advantage of this opportunity. Sign up now, space is limited. Learn more. - Moosejaw, Lowe's and J.Crew are hiring
Shop.org offers a job board for people looking for positions in e-commerce. Recent postings include a general merchandise manager at Moosejaw, director of social media at Lowe's, and a manager of ecommerce analytics at J.Crew. Shop.org member companies are invited to post jobs free. Visit the job board.
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One in 10 online retailers who operate internationally do not accept returns of international orders. Source: 
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