Tuesday, December 21, 2010

New tech in 2010 brings permanent retail changes

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December 21, 2010
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  Top Story 
 
  • E-commerce up 13.5% this holiday season
    Online-shopping growth has been in the double digits since the start of the holiday season, and holiday e-commerce sales are up 13.5% over the comparable period last year, according to MasterCard's SpendingPulse report. "E-commerce continues to be the star of the holiday shopping season so far," says research director Mike Berry. Internet Retailer (12/2010) LinkedInFacebookTwitterEmail this Story
New Retail 2.0 eBook: Make Money, Hand Over Flash
Are competitors employing retail concepts like Private Sales, to improve customer loyalty and generate rapid revenue growth? Learn how you can transform your business for today's multi-channel buyers with a FREE eBook, "Retail 2.0: Private Sales." Don't hesitate. Innovate. Download Your eBook Now
  Online Retail Trends 
 
  • Buy.com debuts comparison-shopping app
    Online merchant Buy.com launched an app that uses bar-code and voice-recognition technology to let users compare prices set by Buy.com's merchants with those at brick-and-mortar stores. Shoppers can either scan bar codes or speak the name of the product to use the feature. DMNews (12/20) LinkedInFacebookTwitterEmail this Story
Applying Social Data: 3 Best Practices
Learn what it takes to create a positive experience for both your users and your business.
Download a free whitepaper now.
  New Media & Technology 
 
  • New tech in 2010 brought permanent changes to retail
    New shopping sites and mobile apps that debuted this year have led to major changes in how people shop, according to this story. Daily-deal sites such as Groupon and LivingSocial are growing fast, and both e-commerce and m-commerce are experiencing double-digit growth as more consumers take advantage of their new shopping options. Fortune (subscription required) (12/20) LinkedInFacebookTwitterEmail this Story
  • Other News
HR Executive's Guide to Web 2.0 — Cracking the Code for Talent Management
"Web 2.0 tools have allowed for greater flexibility to promote ideas and keep our customer facing staff up to date with changes to product, service and regulations" - Alastair Shakeshaft, Telegenica Limited
Learn how best-in-class organizations are taking advantage of Web 2.0 technologies and tools to improve key recruitment, engagement, and performance metrics.

  Companies in the News 
 
  • EBay to acquire German fashion site for $200 million
    EBay said it will acquire German online fashion club brands4friends in a deal valued at $200 million. The acquisition of the site, which has 3.5 million members in Germany and employs 200 people in Berlin, also includes equity interests in U.K. shopping club SecretSales.com and Japanese site Brands4Friends.jp. Forbes (12/20) LinkedInFacebookTwitterEmail this Story
  • EBay CEO: Tech is the key to company's future: Focusing on modernizing eBay's e-commerce technology, expanding mobile offerings and opening PayPal to app developers are paying off in higher revenue for the company this year. CEO John Donahoe is betting the company's future on its technology in addition to its ongoing acquisitions of smaller companies. "At the end of 2009, I said on a scale of one to 10, we moved from two to four for being customer-driven and innovative," Donahoe says. "In 2010, we went from four to six. We will never get to 10, but that is the goal." USA TODAY (12/20) LinkedInFacebookTwitterEmail this Story
  • Other News
Samsonite Brings Durability Online with Amazon Webstore Samsonite wanted a truly integrated brand and marketing experience—a site that looked like Samsonite and still allowed them to promote their products effectively. They turned to Amazon Webstore to tap their expertise and raise the Samsonite eCommerce processes to a 'best-in-class' level. Download the Case Study now!
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  • The Container Store, Urban Outfitters execs to receive top honors at Retail's BIG Show
    Executives from Nordstrom, The Container Store and Urban Outfitters will receive top honors at NRF's Annual Convention. Sir Phillip Green of Arcadia Group, which includes Topshop, Wallis and Burton, will also take home the prestigious International Retailer of the Year award. The recipients will accept their awards during the Annual Retail Industry Luncheon on Jan. 11 at Retail's BIG Show in New York City. Read more. LinkedInFacebookTwitterEmail this Story
 
  • Smaller marketing budget? Focus on relevancy
    How relevant are your marketing communications? Studies reveal that up to 63% of consumers have abandoned or will consider abandoning a brand altogether because of irrelevant communications. In a recent white paper made available at NRF's Retail Reference Center, Connie Hill of VeraCentra shares how relevancy, executed well, "can prevent customer defection, improve customer satisfaction and increase customer spending while reducing marketing costs." Read more. LinkedInFacebookTwitterEmail this Story
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Men are anxious to improve their circumstances, but are unwilling to improve themselves; they therefore remain bound."
--James Allen,
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