| January 23, 2012 | News for the retail industry |  |  | |
- CEO: Orchard's role in the future of hardware retail
 Mark Baker took a job at a hardware store to help pay his way through college; 35 years later, he's CEO of Orchard Hardware Supply, which Sears spun off into a publicly traded company earlier this month. The chain thinks of itself as a "big small box" that sells everything for home repair projects but doesn't stock a vast variety of commercial construction materials, he says. San Jose Mercury News (Calif.)/Contra Costa Times (free registration) (1/21)       | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | Industry Watch |  |  | | - Wal-Mart names new CEO for Sam's Club
Sam's Club CEO Brian Cornell has resigned the post, and parent Wal-Mart has named Rosalind Brewer as the 610-store warehouse chain's new chief executive. Brewer, who currently heads Wal-Mart stores in the Northeast, will be the first woman to lead one of the retailer's major business units. The Wall Street Journal (1/20) - Walgreen's revamp is in tune with the times
Walgreen's decision to elevate its stores to inviting neighborhood shops, complete with a cafe, makes sense for several reasons, Forbes contributor Lydia Dishman explains. The retailer is benefiting from growing interest in prestige makeup and skin-care brands; it is giving customers a place to snack or get a pedicure while they wait for prescriptions; and its artisan cheese and fine wine fit a trend of expanded shopping missions for stores. Forbes (1/20)  | Earn 2X rewards points on gasoline purchases with The New Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster:
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  - Big-box stores catch the sustainable-seafood wave
Retailers including Costco Wholesale, Wal-Mart Stores and Target are working with the Marine Stewardship Council and other marine-protection organizations to source, label and sell sustainably harvested seafood. Wal-Mart said 73% of its seafood comes from certified sustainable sources, and all fresh and frozen seafood will be sustainably sourced by June. National Public Radio/The Salt blog (1/20) - More shoppers want to know how their meat was raised
A small but growing category of customers wants to know the source of meat and poultry they are buying, including how the animal was raised and fed. Such consumers are willing to pay several times more for meat that is not from a factory farm. "Even if we wanted to be dishonest, our customers demand transparency," said Alexis Koefed, owner of Soul Food Farm in Vacaville, Calif. "It's very easy to just drive over and inspect our farm." The Bay Citizen (San Francisco) (1/19)  | Consumer Insights Your Brand Needs to Know: Latest Trends in Behavioral Advertising
Learn what brand managers, advertisers, as well as networks, agencies, and publishers need to know about consumer survey insights into behavioral ad serving, also known as interest-based advertising. Learn more today! |
 | Retail Technology | | | | - "Brave new world" of retail on display at BIG Show
 Retailers got a big taste of technology that promises to transform many of the ways they do business at Retail's BIG Show last week, from iPhone apps that free shoppers from checkout lines to digital vending machines that scan faces to determine age and gender to a semi-automatic gift-wrapping machine. The Wall Street Journal (1/21) - Office Depot to test PayPal's in-store payment system
Office Depot has begun testing PayPal's in-store payment system in a few stores and plans to carefully monitor the experiment before rolling it out to a large number of stores, an executive said. The news follows Home Depot's announcement that it had expanded a small test of the service to 51 stores. Chicago Tribune/Reuters (1/21) | Hot Topics | | | | Top five news stories selected by NRF SmartBrief readers in the past week. - Results based on number of times each story was clicked by readers.
| | | Most Popular Headlines from Last Week Results based on number of times each story was clicked by readers. |
| NRF News | | | | - Retail's BIG Show caught on tape
This week only, view two entire sessions from Retail's BIG Show for free: Sucharita Mulpuru's analysis on retail e-commerce trends for 2012, and the "Conscious Capitalism" session featuring CEOs from The Container Store and Whole Foods. Watch the videos.
| Chain Restaurant News | | | | - CEO: Captain D's aims to improve customer experience
When Philip M.Greifeld took over as CEO of Captain D's Seafood Kitchen in 2010, the company had undergone several ownership changes, and the customer experience had suffered as a result, he says. He embarked on a strategy to shift the focus back to the customer, and efforts have paid off. The chain reported a same-store sales rise in 2011, its first since 2003. The Tennessean (Nashville) (1/22) | |  | | Position Title | Company Name | Location | | Divisional Merchandise Manager | West Marine | Watsonville, CA | | Marketing Manager | West Marine | Watsonville, CA | | Footwear Buyer | Big 5 Sporting Goods | El Segundo, CA | | Retail Analytics Specialist | QuantiSense | Atlanta, GA | | Corporate Retail Visual Presentation Manager | Soft Surroundings | St. Louis, MO | | VP, Division Planning Manager | The Bon Ton Stores, Inc. | Milwaukee, WI | | Merchandise Manager - Housewares | Pier 1 Imports | Dallas / Ft. Worth, TX | | Merchandise Planner-Contemporary Handbags | Saks Fifth Avenue | New York , NY | | Merchandise Planner-Designer Shoes | Saks Fifth Avenue | New York , NY | | Division Planner | Burlington Coat Factory | Burlington, NJ | | Senior Marketing Strategy & Loyalty Consultant | Alliance Data | Columbus, OH | | Director eCommerce Operations | Pier 1 Imports | Ft. Worth, TX | | Sales Associate | Saks Fifth Avenue | Naples, FL | | Software Developer | PetSmart | Phoenix, AZ | | GMM - Non Apparel | bebe Stores Inc | Los Angeles, CA | | Director of eCommerce | bebe Stores Inc | Brisbane, CA | | Buyer | Bed, Bath & Beyond | Union, NJ | | Assistant (Associate) Buyers - Brick & Mortar and Ecommerce | Kohl's Department Stores | Milwaukee, WI | | Business Developer | IKEA Trading Services Inc. | Houston, TX | | Saks Fifth Avenue - Marketing Director - Philadelphia area | Saks Fifth Avenue | Bala Cynwyd, PA | | Saks Fifth Avenue - Group Selling Manager - Men's | Saks Fifth Avenue | Chicago, IL | | Talent Development Director | Saks Fifth Avenue | San Antonio, TX | | Marketing Director-San Francisco | Saks Fifth Avenue | San Francisco, CA | | Marketing Director | Saks Fifth Avenue | Indianapolis, IN | | Women's Designer Selling Manager | Saks Fifth Avenue | Cincinnati, OH | | | Click here to view more job listings. | | |
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A record-breaking 25,500 attended Retail's BIG Show last week in New York City. Source: 
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