| January 23, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - What Bob Dylan can teach you about leadership
Bob Dylan's famous line "You better start swimming or sink like a stone, cause the times they are a-changing," provides some solid leadership advice, Jared Brox writes. "The pace of business is only accelerating, and without a forward thinking leader who is willing to adapt to the changing trends, even a strong company risks sinking like a stone," Brox writes. Other Dylan lyrics also offer leadership wisdom, he writes. RefreshLeadership.com (1/20)       |  | Top 5 HR Compliance Concerns for Small Business
Small and medium sized companies spend a lot of time focusing on core business issues, but they may overlook one of the most potentially serious and costly issues — regulatory compliance. How do you know what issues to look for in order to protect the company? Download this must-read paper that discusses the top 5 HR compliance issues. |
 | | - Techniques for softening the blow from negative news
Tell your sales team that bad news is on the way before delivering it, writes Sean McPheat. "[B]y the time you deliver the actual news, you can rest assured that it will be nowhere near half as horrible as they thought," he writes. Also, start with the worst news and then give more positive information, he writes. MTDSalesTraining.com (1/20) - Setting standards for your sales reps
While all sales representatives are different, it's important to treat them equally and hold them to some common standards, writes Sean Luce of the Luce Performance Group. "Setting standards takes away the 'path of least resistance' and also the path of least money," he writes. Radio Ink (1/18) |  |  |  | | See how Cardmembers use American Express OPEN Cards to help run their business:
“The Plum Card helps me keep my edge by offering me different options to manage my cash flow.” - Dale Laszig, DSL Direct, LLC
With The Plum Card from American Express OPEN:
•Get 1.5% discount when you pay in full within 10 days of your bill’s due date
•OR take up to 2 months to pay your balance without interest when you pay 10% of your balance by the date on your statement
LEARN MORE & APPLY | |  |  |  |
  | | - House sales climbed in December, data show
In December, sales of previously owned homes reached their highest point since the beginning of 2011. Low mortgage rates, increasing employment and less costly houses may have contributed to the uptick. "It's going to be a slow process, but we are finally starting to see signs that an adjustment is occurring in housing," said Troy Davig of Barclays Capital. Bloomberg Businessweek (1/23) - Southwest will pare costs, hold off on expansion this year
The surging price of jet fuel may lead Southwest Airlines to put off any expansion until 2014, CEO Gary Kelly says. Although Southwest beat analyst estimates for fourth-quarter earnings by reporting a profit of 9 cents per share, the carrier will not add new cities or change its seat capacity this year and possibly through 2013 as it looks to trim costs. The company reported $66 million in profit and a record high $4.1 billion in sales. Bloomberg (1/19) | Most Read | | | |  | Top five news stories selected by SmartBrief on Sales readers in the past week. - Results based on number of times each story was clicked by readers.
|  | |  | | | Pi Sigma Epsilon is the only national, professional fraternity for college students looking to improve their sales, marketing, and management skills
Since our founding in 1952, we’ve impacted the lives of over 50,000 people on campuses across the U.S. To learn more about how we can give you a business advantage for life, visit pse.org | |  | |  |
| | | | | Most Popular Headlines from Last Week Results based on number of times each story was clicked by readers. |
- Video of dog encountering cows becomes Internet hit
A video depicting a meeting between group of cows and a dog named Lucy has drawn more than 500,000 views on the Internet. The video, which was taken about a year ago, shows the cows sniffing at the puppy. "So many people have commented on the video too, it's amazing that Lucy has sparked so much debate about issues ranging from Darwinism to veganism," the dog's owner said. The Telegraph (London) (1/22)  | Each person's DNA is unique, so they should be managed differently."
--Sean Luce of Luce Performance Group, writing at Radio Ink  |
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