  | Global retail industry news |  | | |  | - Tesco CEO-designate to focus on China
Philip Clarke, the upcoming chief executive officer at Tesco, said the UK-based retailer will become profitable in China under his watch. "My view now is China is one of the most important markets for us," Clarke said. "The growth opportunities in the [UK] are still there, but in Asia you can carry on building a very significant number of stores for a very long time." Clarke plans to spend roughly 85 working days annually abroad. Bloomberg (12 Sep.)      - Retailers scrutinise effort to regulate extended warranties
Electronics retailers in New Zealand are dismissing concerns about extended warranties, saying that they do not need to be regulated. Such warranties are often sold with consumer electronics products, such as computers. New Zealand's Consumer Affairs Ministry criticised the warranties in a review of consumer law. The ministry said the warranties rarely offer more protection than the Consumer Guarantees Act. Stuff (New Zealand)/The Dominion Post (13 Sep.)  | Mobile technology can provide a platform for interactive real time workforce management. Equipped with mobile devices, managers and employees can communicate seamlessly to exchange information, staff shifts and ultimately improve the customer shopping experience. Download this complimentary article to get insight on the impact of mobile technology on workforce management. |
 - Retailer updates to show most are doing well despite economy
Kingfisher, Debenhams, Next and other UK retail giants are poised to offer updates revealing that most are doing well despite difficult trading conditions. The retailers are expected, however, to offer a cautionary outlook. Experts are predicting a challenging winter for retailers as the government increases taxes and cuts spending. The Scotsman (Edinburgh) (12 Sep.) - Greggs CEO McMeikan plans to expand, win over critics
Ken McMeikan, chief executive officer at the bakery and fast-food chain Greggs, is out to win over food snobs, proving that the company's offerings are inexpensive as well as high quality. "There is a perception around value. Because we're delivering great prices, is the quality of the ingredients not as good? One thing that surprises people is just how good the food is," McMeikan said. He also plans to add hundreds of Greggs locations over the next six or seven years. Telegraph (London) (12 Sep.)  | FREE Facebook success sample class
Get a taste of Facebook Success Summit 2010 with this online seminar featuring expert Mari Smith. Discover how Facebook marketing can drive sales and grow profits for your business from 22 experts including Mari during the month-long FBSS 2010.Click here for more information. |
 - Cosmetics retailer aims for "one-stop shops"
HBC, a cosmetics retailer based in the Philippines, is striving to boost revenues by offering new in-store services and making its outlets a "one-stop shop". HBC has formed partnerships with United Laboratories and Western Union in order to provide sales of over-the-counter drugs and remittance services. "Our partnership with Western Union and Unilab is our way of establishing a retail trend of being a one-stop shop as we provide customers an assortment of products and services inside HBC stores," said Noel P. Manucom, president and chief operating officer at HBC. Business World (Philippines) (12 Sep.)  | "How to Become an Authentic Speaker"
For many managers, public speaking is an essential but gut-clenching responsibility. In this Harvard Business Review article, communications coach Nick Morgan offers advice for overcoming stiff, stilted presentations. Improve audience response with this concise article. Order a print copy or PDF download. |
 | E-commerce Spotlight |  | | | - EBay sees partnerships as best way to tackle China
EBay has decided that partnering with former rival Alibaba Group Holding and other companies in China is the best way to generate sales in the Asian country. "EBay tried to apply its global playbook in China without [customising] it or [localising] it and that was a mistake," said CEO John Donahoe. "We're partnering with local Chinese companies, whether they be payment companies, commerce companies. That's the best way that we can proceed in the domestic Chinese market." The company's Chinese partners are increasingly accepting PayPal, which is owned by eBay, according Donahoe. Bloomberg (10 Sep.) | Technology Solutions | | | | - Designers use technology to appeal directly to consumers
Designers traditionally show their latest clothes at Fashion Week to woo and wow fashion editors and buyers who determine which styles will be hot sellers the following season. However, Web technology has allowed designers to cut out the middleman. Shoppers now have the ability to order fashions they see on the runways. Gucci, for example, is allowing shoppers to sign up and watch its show via the Internet. The New York Times (free registration) (11 Sep.) | Spotlight on Mass Merchandise | | | | - Carrefour cuts bidders for Asian stores, sources say
Carrefour has eliminated the UK's Tesco and Japan's Aeon from the running for its assets in Southeast Asia, sources said. France's Casino Guichard-Perrachon and several Thai companies have gone on to the next round of bidding. Tesco was seen as a major contender for the Asian stores and one insider said Carrefour could invite the UK retailer back into the bidding. The Wall Street Journal (11 Sep.) | NRF News | | | | - Take your sustainability efforts to the next level
NRF makes sustainability easy with a range of resources only a click away. Complete with webinars, training tools, white papers, blog posts and interactive resources -- like a retail industry sustainability scorecard and NRF's carbon calculator -- NRF's Sustainability Headquarters is designed with retailers in mind. Visit the HQ.
| SmartQuote | | | |  | Positive thinking will let you do everything better than negative thinking will."
--Zig Ziglar,
American author, salesman and motivational speaker  |
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