Friday, September 10, 2010

TJX and Ross succeed by understanding their shoppers

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September 10, 2010News for the retail industry
 
  Industry Watch 
 
  • 7-Eleven bids $2 billion to buy Casey's convenience stores
    Dallas-based 7-Eleven confirmed rumors reported earlier this week that it hopes to acquire Iowa-based rival Casey's General Stores. In a bid valued at $2 billion, or $40 per share, 7-Eleven hopes to snatch the 1,531-store chain from rival bidder Alimentation Couche-Tard. The Canadian company has made several offers for the chain, the latest valued at $38.50 per share. The Dallas Morning News (9/9) LinkedInFacebookTwitterEmail this Story
  • TJX and Ross succeed by understanding their shoppers
    TJX and Ross Stores have been successful at attracting new customers and boosting same-store sales during a downturn that brought slower sales to competitors, writes BNET's Mike Duff. The chains' success stems from a deep understanding of their customers that, over time, has helped them grow through the addition of new product lines such as home furnishings. Now competitors are looking to emulate the model to boost their own performance. BNET/Last Store Standing blog (9/9) LinkedInFacebookTwitterEmail this Story
  • Ethan Allen seeks younger set with rebranding effort
    Furniture retailer Ethan Allen is looking to appeal to younger consumers by stressing the affordability of its furnishings. A new multichannel campaign in partnership with ad agency McCann Erickson aims to appeal to aspirational buyers with messages that focus on affordable pricing and the concept of creating a room over time. Adweek (9/9) LinkedInFacebookTwitterEmail this Story
  • Wal-Mart CEO Mike Duke's secret weapon: Post-It notes
    As CEO of the world's biggest company, Wal-Mart's Mike Duke has plenty on his plate. To stay on schedule, Duke makes a point of keeping his inbox and voice mail messages empty, and he keeps information pertaining to his direct reports carefully organized using color-coded Post-It notes. "It's a follow-up mechanism," he explains. CNNMoney.com/Fortune (9/9) LinkedInFacebookTwitterEmail this Story
  • Best Buy to begin selling Amazon's Kindle
    Best Buy stores will start selling Kindles this fall, the third brick-and-mortar chain to stock Amazon's e-readers. While the move makes Amazon's devices available to more potential buyers, it also gives shoppers the chance for side-by-side comparisons with competitors' offerings, including Apple's iPad. PC World/Today @ PC World blog (9/9) LinkedInFacebookTwitterEmail this Story
How are your competitors using cross-channel to get ahead—and how can you achieve more? Multichannel retailing is now the norm, but cross-channel strategies vary widely—and so do the results! Boost yours by leveraging the insights in Martec's original research on Multichannel Retailing 2010: Facts, Issues, and Opportunities for Growth. Download your copy now!
  Retail Trends 
 
  • Retailers try to anticipate holiday hiring needs
    A majority of merchants surveyed recently said they plan to either keep holiday hiring levels in line with last year or increase the number of seasonal workers, according to a new survey. Still, optimism is tinged with ongoing caution for some -- several of the 20 large chains reported delaying holiday hiring plans after the summer sales slowdown. CNBC (9/9) LinkedInFacebookTwitterEmail this Story
  • Video-rental stores become a thing of the past
    Once ubiquitous in most markets large and small, video-rental stores are fading out fast as online services, streaming technology and convenient kiosks take their place. With Hollywood Video gone and the prospect of a Blockbuster bankruptcy filing on the horizon, the trend of the disappearing video store seems poised to pick up speed. The Oakland Tribune (Calif.) (9/8) LinkedInFacebookTwitterEmail this Story
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  Retail Technology 
 
  • Cloud-based system helps Container Store cut costs
    The Container Store has cut orders of indirect goods in half after implementing a new cloud-based procurement and expense management system. The system helps the company prevent over-ordering and stockpiling of office supplies and other merchandise not meant for sale to Container Store customers. InternetRetailer.com (9/9) LinkedInFacebookTwitterEmail this Story
Blue Harbor Increases Sales 40% to 65%
"The first spike in sales on Amazon occurred when we won the Buy Box. The second, and perhaps more important, is when we started using FBA." Anuj Goel, Blue Harbor LLC. Read more about Blue Harbor Online's success with Fulfillment by Amazon.
  Featured Content 
 

  NRF News 
  • Pawnshop owner pleads guilty in money laundering case
    Retailers have reason to celebrate, thanks to efforts by the Baltimore Police Department, U.S. Postal Inspection Service and FBI. A Baltimore pawnshop owner pleaded guilty to conspiracy to commit money laundering and attempting to evade taxes involving the sale of mass quantities -- $20 million or so -- of stolen merchandise. NRF's Joe LaRocca shares the details of how this organized retail crime ring worked and how law enforcement agencies brought them down. Read more. LinkedInFacebookTwitterEmail this Story
  • NRF SmartStat: Sept. 10, 2010
    Almost one of every five employees in the United States works in retail or food service. Source: NRF's Retail Industry Indicators LinkedInFacebookTwitterEmail this Story
 
  • Take your sustainability efforts to the next level
    NRF makes sustainability easy with a range of resources only a click away. Complete with webinars, training tools, white papers, blog posts and interactive resources -- like a retail industry sustainability scorecard and NRF's carbon calculator -- NRF's Sustainability Headquarters is designed with retailers in mind. Visit the HQ. LinkedInFacebookTwitterEmail this Story
Learn more about NRF ->Join NRF  |  Govt Relations  |  NRF Events  |  STORES  |  NRF Foundation

  Chain Restaurant News 
  • Burger King buyer 3G Capital names new CEO
    Bernardo Hees is set to succeed Burger King CEO John Chidsey when buyer 3G Capital Management closes on its $3.3 billion acquisition of the quickservice chain later this year, the private equity firm said Thursday. Hees will step down from his CEO post with America Latina Logistica, Latin America's largest railroad and logistics company, where he has worked since trading a banking career for the transportation industry in 1998. The Wall Street Journal (9/10) LinkedInFacebookTwitterEmail this Story
  • KFC brings back the Colonel
    KFC has launched an online and social media blitz aimed at introducing its once-iconic founder to the latest generation of consumers. The company launched the campaign on Facebook, Twitter and other online sites this week, to coincide with what would have been Colonel Harland Sanders' 120th birthday. "As time has gone by, the younger generation didn't get to see and experience him like other generations did," said spokeswoman Laurie Schalow. "We plan to celebrate the fact that our founder was a real person." USA TODAY (9/9) LinkedInFacebookTwitterEmail this Story
  Career Track 

Director of MerchandisingTotal Wine & MorePotomac, MD
Store Team Leader - TucsonTarget CorporationTucson, AZ
North America Retail Accounting ManagerNike, Inc.Portland, OR
Buyer - ChildrensThe TJX Companies, Inc.Los Angeles, CA
Buyer - Big and TallThe TJX Companies, Inc.Framingham, MA
BuyerThe TJX CompaniesFramingham, MA
Online Buyer - Home ElectronicsSearsHoffman Estates, IL
AnalystOakley, IncFoothill Ranch, CA
Human Resources Director, Merchant DevelopmentWal-MartBentonville, AR
CRM Credit Card Marketing AnalystHSNSt. Petersburg, FL
BuyerHeadquarters Marine Corps, Marine Corps Community Services (MCCS)Quantico, VA
Assistant BuyerHeadquarters Marine Corps/Marine Corps Community Services (MCCS)Quantico, VA
Director, Public AffairsPetSmartPhoenix, AZ
e-Commerce Retail ManagerAutoZone, Inc.Memphis, TN
Director of Strategic PricingGuitar CenterWestlake Village, CA
Manager of Children's (Kids) Product DevelopmentTJX CompaniesBoston, MA
SR. Pet Product Development Design SpecialistTJX CompaniesBoston, MA
Graphic Designer - ApparelTween BrandsNew Albany, OH
Principal Business ConsultantOracle CorporationAtlanta, GA
Business Systems AnalystNikePortland, OR
Senior Project ManagerNikePortland, OR

  SmartQuote 
Life is known only by those who have found a way to be comfortable with change and the unknown. Given the nature of life, there may be no security, but only adventure."
--Rachel Naomi Remen,
American physician and professor


 
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