| June 22, 2012 | News for the retail industry |  |  | |
- J.C. Penney to add IZOD shops at 600 stores
PVH Corp. will open 600 IZOD shops inside J.C. Penney department stores this fall, as part of a push to recharge one of the company's legacy brands, CEO Emanuel Chirico told shareholders at the company's annual meeting Thursday. "We think from a strategic point of view they are on the right track and they have to tactically move as they undergo this major change." Women's Wear Daily (subscription required) (6/22)       | Retail Touchpoints Exposed! Do Top Retailers Measure Up?
Are today's retailers truly connecting with customers? We sent our experts into the field to find out how well today's top 100 fastest-growing retail chains are using web, email, mobile, social networking, and in-store environments to engage customers. Find out how the 2011 STORES® Hot 100 Retailers stack up. Download Retail Touchpoints Exposed! | |
| Industry Watch |  |  | | - Best Buy strikes hopeful note with shareholders
Best Buy is recovering from its recent executive shakeup and working to combat the rise in showrooming that's leading to slower in-store sales, interim CEO Mike Mikan told shareholders at Thursday's annual meeting. Mikan offered some hints on the company's turnaround strategy, which it expects to outline in much more detail by the end of the summer. The Washington Post/The Associated Press (6/21) - Why Wal-Mart is reaching out to wheat farmers
Wal-Mart is sending senior managers into the field -- literally. The retailer has begun reaching out to U.S. wheat farmers to help promote more sustainable farming methods as part of a push to help promote more eco-friendly practices throughout the supply chain. Reuters (6/21) - Wal-Mart expands Neighborhood Market concept to Colo.
Wal-Mart Stores is opening five Neighborhood Market locations this month in Denver, the first in Colorado. The concept is smaller than the retailer's supercenter and more closely resembles a traditional grocery, with a bakery, meat counter, deli and fresh-produce section. Each of the five locations is in an existing building, and neighboring businesses said the stores will generate more foot traffic and revitalize the shopping centers where they are located. The Denver Post (6/20)  | Get More with The Business Platinum Card from American Express OPEN. EARN 25,000 MEMBERSHIP REWARDS® POINTS by spending $5,000 in the first 3 months of Card membership†.
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  | NRF's 2012 Loss Prevention Conference | |  | | |  | - Mobile POS tech comes with threats as well as promises
 New mobile point-of-sale technologies offer retailers the promise of cutting costs while improving customer service, but they also come with serious questions about security and loss prevention. NRF's Joseph LaRocca outlined specific issues connected with implementing e-receipts, in the closing speech at NRF's Loss Prevention Conference. Retail's BIG Blog (6/22)  | Could you get more ROI from CRM?
It's no secret that closer customer relationships generate more sales. But if you haven't introduced your associates to the power of advanced clientelling, you haven't even begun to realize your full profit potential! Learn how with our in-depth White Paper: Five Steps to a Better Class of Clientelling. Download your copy now! |
 - Report: Clothing leads in non-food purchases
More than one in five trips to a general merchandise store will include the purchase of apparel, and the rate is nearly the same for online retail, according to a new report from NPD Group. The numbers make clothing the top-selling non-food merchandise category, the report says. Women's Wear Daily (subscription required) (6/21) - Restaurants face growing grocery rivalry
Restaurants are facing stiffer competition as supermarkets and convenience stores continue to improve their prepared food offerings, and the competition heats up later in the day as families turn their thoughts to dinner, according to Technomic. "Even though retailers are increasingly successful at matching the quality of restaurant food, some restaurant chains are aggressively challenging retailers on price," said President Ron Paul. QSRWeb.com (6/21)  | Find your 25th hour — Want to boost your company's productivity? Microsoft is offering a workplace productivity survey to help you discover how to give your people more time to innovate, plus find ways to improve your company's productivity. Get the survey and see how you can get time on your side. |
 - Digital wallets drop the cards but keep the fees
Digital wallets and mobile payment services offer retailers and consumers perks, including the ability to better manage loyalty programs and customer data, but they're not likely to result in lower credit- and debit-card fees anytime soon, experts say. The new offerings are typically tied to credit card accounts rather than becoming true replacements for plastic. "[The transaction fees have] caused a lot of angst within the retail community," said NRF's Mallory Duncan. KERA-TV (Dallas) (6/22)  | Experian has joined forces with Moody's Analytics to create a business index and detailed report that provides insight into the health of U.S. businesses. The new Experian/Moody's Analytics Small Business Credit Index is reported quarterly to show fluctuations in the market and discuss factors that are impacting the business economy. Download the free report now! |
 | Policy & Government Affairs | | | | |  | - Column: The benefits of collecting online sales tax
 Requiring online retailers to collect sales tax would level the playing field for brick-and-mortar stores as well as boosting state coffers, writes NRF President and CEO Matthew Shay. "During this time of economic challenge, Main Street businesses across America have already paid their fair share. Now online retailers should, too." McClatchy Washington Bureau (6/21)  | The rate at which email senders are successfully placing opt-in emails into the inbox is dropping dramatically. Read The Global Email Deliverability Benchmark Report and learn which regions of the world and which industries are affected most. Discover why emails are not reaching the inbox and explore ways to take control of the problem. Get your free copy of the report here. |
| NRF News | | | | - NRF names Microsoft's Tom Litchford as new VP of Technologies
With more than 30 years of experience in the retail technology space, Tom Litchford will be joining NRF in July as the head of NRF's Association for Retail Technology Standards (ARTS) and the exclusive, invite-only CIO Council. He will be responsible for the domestic and international growth of NRF's retail and technology communities while also leading the development and enhancement of strategic programs. "I'm eager to be a part of the conversation surrounding innovation, standards and best practices and am looking forward to bringing my experiences to the table," Litchford said. Read more. - When it comes to shrink reduction, one size does not fit all
Every retailer is looking for the latest and savviest methods to battle shrink. But when it comes to resources, all the sophisticated tools in the world can't help if retailers do not have the manpower to support them. LP experts from bebe and the Ascena Retail Group recently shared best practices for shrink reduction and how to leverage resources to overcome limits in staffing, budget and technological resources. Read more. Retail's BIG Blog (6/21) - Law enforcement officials awarded for ending 75-person retail crime ring
When a series of Houston CVS/Caremark and Walgreens stores were being pilfered for millions in merchandise, ORC investigators from both companies joined forces with law enforcement to find the source of the problem. At NRF's Loss Prevention Conference yesterday, the Law Enforcement Retail Partnership Award was given to 5 Homeland Security Investigation officials and Houston's Assistant U.S. Attorney for their extraordinary work in bringing down an organized retail crime syndicate that was responsible for stealing approximately $20 million dollars of merchandise. Read more.
| Chain Restaurant News | | | | | |  | | Position Title | Company Name | Location | | Spirits Buyer | Total Wine & More | Potomac, MD | | Area Director - Specialty Retail | The Container Store | Houston, TX | | Category Buyer | School Outfitters | Cincinnati, OH | | Sr. Merchandise Planner | BevMo! | Concord, CA | | Divisional Merchandise Manager (DMM) | Perry Ellis International | Miami, FL | | VP eCommerce | Burlington | Burlington, NJ | | eCommerce Merchandise Manager | Gorsuch | Vail, CO | | VP DMM Ladies Shoes | Burlington | Burlington, NJ | | Divisional Vice President, Marketing - Customer | REI | Kent, WA | | Divisional Vice President, Marketing - Brand Creative | REI | Kent, WA | | Sr. Analyst, Customer Analytics | REI | Kent, WA | | Associate Buyer | Five Below, Inc. | Philadelphia, PA | | Sr. Site Manager, Shopping Experience | Apple, Inc. | Cupertino, CA | | DMM | Francesca's Collections | Houston, TX | | DIRECTOR OF MARKETING – CRM STRATEGY | Saks Fifth Avenue | Huntington Station, NY | | Planner | Bed Bath & Beyond | Union, NJ | | Manager, Information Systems Audit | PetSmart, Inc | Phoenix, AZ | | Associate Buyer - Toys | Shopko | Green Bay, WI | | Divisional Private Brand Manager - Ladies | Shopko | Green Bay, WI | | Merchandise Planning Manager | Spirit Halloween | Egg Harbor Township, NJ | | | Click here to view more job listings. | | |
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