Why leaders must take responsibility for their teams' performance

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June 27, 2012 CONNECT WITH SMARTBRIEF Share | Sign up | Archive | Advertise The Leaderboard  Why leaders must take responsibility for their teams' performance Whatever ails an organization, it's ultimately the company's leadership that is responsible for the problem, writes S. Anthony Iannarino. For example, "[i]f the strategy or direction is broken, only leadership has the power to decide and to change it." TheSalesBlog.com (6/21)       7 ways to make yourself more productive Trying to do too much and being a perfectionist are two ways you could be keeping yourself from getting more done, according to panelists Monday at a session during The New York Times Small Business Summit. "When we obsess over perfection, that's where the stress comes in," Constant Contact's Wendi Caplan-Carroll said. "[Y]ou can get incredible power in your life by just doing one thing and not trying to do multiple things," Barry Moltz said. SmartBrief/SmartBlog on Leadership (6/26)       Earn 5X Points on Advertising for the first 3 months and 2X thereafter† with The Business Gold Rewards Card from American Express OPEN. Plus: • 3X points on Airfare • 2X points on Gas and Shipping • 1X points on everything else LEARN MORE                                           †Terms and Restrictions Apply. Sales Strategies    The factors that influence buyers' behavior Buyers will behave differently depending on the state of their decision-making processes, writes Bob Apollo. For example, buyers may simply search for the best contractual terms if they already have a good idea of what they are trying to accomplish and how. However, sellers have a good opportunity to add value if buyers know what they want to accomplish but aren't sure how to reach their goals. Inflexion-Point.com (U.K.)/Accelerating Revenue Growth: The Inflexion-Point Blog (6/26)       How to tell if your growth is sustainable While growth is generally a good thing, rapid expansion can cause problems for a company, writes Bryce Record. Record provides two formulas that can be used to calculate your company's sales growth number and affordable growth rate, which can be used to determine whether your business is expanding at a sustainable rate. Sales Benchmark Index/Sales Force Effectiveness Blog (6/25)       Other News The proper time to build your pipeline OMGHub.com/Understanding the Sales Force blog (6/21)       Sales funnels and sales pipelines are 2 different things Successful Sales Management blog (U.K.) (6/24)       Deliver a Personal Shopping Experience Across Multiple Channels View this webinar to learn how Moosejaw Mountaineering, an outdoor recreation apparel and gear retailer, gets into the heads of its customers, finds out what they really want, and then engages the customer on a very personal level to deliver a seamless experience across all channels. Click here to view the webinar now. Daily Data Points    Consumer confidence in U.S. falls for fourth straight month The Conference Board said its Consumer Confidence Index declined for the fourth consecutive month in June. The index dropped to 62, from 64.4 in May. The index is closely watched because consumer spending accounts for 70% of economic activity in the U.S. The Washington Post/The Associated Press (6/26)       Other News Demand for chemicals continues its decline Reuters (6/26)       Regional banks increase lending as big firms pull back Bloomberg (6/26)       Smartphone, tablet sales buoy tough market for technology Dealerscope (6/26)       You've heard about the switch businesses are making to VoIP phone systems but are they right for your business? With more features and lower costs, the answer is probably yes. But don't take our word for it. Read Ziff Davis' Phone Systems Buyer's Guide and Comparison Guides, FREE with your registration. On the Road    Faster service when your flight is canceled or delayed Travel broker Darren Booth reveals the strategies he uses to get faster service when a flight is canceled or delayed. His first bit of advice to get re-accommodated fast: Don't follow the herd to a central customer service desk for re-booking. "First and foremost, immediately call the airline's reservations office as soon as the flight is canceled, or a delay will cause you to miss a connection," Booth writes. CNBC (6/25)       Learn about Xerox® solid ink and enter to win an Apple® MacBook Air®— Exceptional color print quality, 90% less waste than comparable color lasers, and speeds up to 40 ppm make the ColorQube® 8570 printer your perfect solution for affordable color printing. ENTER TO WIN an Apple®MacBook Air® when you learn more. App Update    New tool can evaluate quality of professional contacts A new cloud-based tool for keeping track of business contacts has gone into public beta. Cloze, which was founded earlier this year, also scores connections so users can evaluate the strength of their relationships. VentureBeat (6/26)       Other News Top task-management tools for iPhones CBS MoneyWatch (6/26)       For independent consultants, establishing a profitable bill rate can seem like guesswork. Download our free Consultant Bill Rate Resource Guide, which includes information-rich bill rate strategy articles that show you how to value and charge for your consulting expertise, including: Cost-Based Method, Market-Based Method, Value-Based Method Featured Content    How One Small Business Survived Wire Fraud Courtney Rubin Follow the Pumpkin Farmers and Grow a Multimillion-Dollar Business Mike Michalowicz Small-Business Summit: Evolving Your Brand Erik Rhey Why Small Business Owners Fall Prey to Investment Scams Mike Periu Small-Business Summit: Be a Productivity Ninja Erik Rhey Making Small Talk  Architect finds innovative ways to optimize a tiny apartment Gary Chang, an architect in Hong Kong, has created an apartment that uses sliding walls to use the space as efficiently as possible. Chang spent a year designing and decorating the space, which can be easily transformed into a private theater. The Telegraph (London) (6/26)       Position Title Company Name Location Senior Sales Manager, West Universal Electronics Midwest/West region , CA Conference Sales Manager Destination DC Washington, DC Independent Medical Device Sales Representative Competitive Technologies, Inc. Multiple Locations, United States Click here to view more job listings. SmartQuote  Multitasking fries your brain." --Barry Moltz, as quoted by SmartBlog on Leadership       SmartBrief on Sales Partners SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. All our industry briefings are FREE and open to everyone—sign up today! 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