  | December 21, 2011 | | CONNECT WITH SMARTBRIEF |  |  | |  | | - 2011's top 10 leadership fails
Netflix's decision to split its services ranks among the worst leadership decisions of the year, Jena McGregor writes. Other low points include the short stint of HP's CEO and News Corp.'s response to the phone-hacking debacle. The Washington Post (12/19)       |  |  |  | | See how Cardmembers use American Express OPEN Cards to help run their business:
“The Plum Card helps me keep my edge by offering me different options to manage my cash flow.” - Dale Laszig, DSL Direct, LLC
With The Plum Card from American Express OPEN:
•Get 1.5% discount when you pay in full within 10 days of your bill’s due date
•OR take up to 2 months to pay your balance without interest when you pay 10% of your balance by the date on your statement
LEARN MORE & APPLY | |  |  |  |
  | | | Sales Strategies |  | | |  | - 8 secrets of a successful planning session
A successful planning initiative involves deciding on a short list of commitments to pursue, John Jantsch writes. "Instead of creating a laundry list of wants and dreams, your charge in the planning process is to create a very small list of objectives and goals grounded in the overriding purpose of the business," he writes. Remember that what you don't put in your plan is as important as what you do, and try to develop a plan outline that is short enough to fit on one piece of paper, he writes. Duct Tape Marketing (12/19) |  | Organizational Privacy Architecture and Assessment
This checklist for Ecommerce, Web Development and Design, and Direct Marketing professionals enables you to gauge your organization’s privacy compliance and best practice levels. Thousands of companies leave the intricacies of privacy management to TRUSTe, the 13-year-old leader in online privacy. Gain an overview of the program today. |
 | | | Daily Data Points | | | |  | - Next year's most pressing supply-chain issues
The top issue for supply-chain executives in 2012 will be the health of the economy, writes Clifford F. Lynch of C.F. Lynch & Associates. "With unemployment fluctuating between 8[%] and 10%, supply chain costs increasing, and resources decreasing, managers will be challenged throughout 2012, and no doubt beyond," he writes. Other potential problems include the price of fuel and the state of U.S. infrastructure, he writes. DC Velocity online (12/19) |  | IT professionals need to find small Active Directory issues before they become large problems and to resolve the problem’s failure point. In this Quest tech brief, see how unattended monitors and Spotlight® on Active Directory complement one another – and how they can speed issue resolution time. Download the brief now! |
 | | | On the Road | | | |  | - Rooms for rent offer suite privacy at the airport
Private for-rent rooms called Minute Suites are soothing the stress of layovers at some U.S. and international airports. The suites don't offer restrooms, but they do provide work areas, Internet access and daybeds. "It really does boil down to people having privacy in an otherwise stressful environment. They shut the door, the airport disappears, and they have their privacy," said Minute Suites CEO Dan Solomon. The New York Times (tiered subscription model) (12/19) |  | To combat piracy and avoid lost revenue, ISVs need to understand what types of software attacks are out there and how to defend against them. Be aware of the types of attacks you're facing. Implement the right protection. Start by downloading this free whitepaper from SafeNet. |
 | | | App Update | | | |  | |  | Logistics is much more than the movement of goods and services. It's also your pre-game strategy. Before you step on the court, you need the right players running the right plays at the right time. Learn more about those key plays in this free whitepaper from UPS and get in the game of logistics. |
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- Santa-sized chimney eases British boy's Christmas concerns
A team, including an architect and a mathematician, has created a chimney specially designed to accommodate Santa Claus' bulky frame. The team started the project after a child wrote a letter expressing his concern that Santa would not be able to fit down the chimney of a house his mother was designing. "I'm glad I wrote the letter. It means in future Christmases there will be no problem with everyone getting their presents on time," the child said. The Telegraph (London) (12/20)  | To me, the greatest benefit of any planning session is to decide what not to do."
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