  | December 23, 2011 | | CONNECT WITH SMARTBRIEF |  |  | |  | | - How to become a better leader in 2012
If you want to improve your leadership skills next year, focus on listening to what others have to say, writes Mike Myatt. "Rather astute leaders know there is far more to be gained by surrendering the floor than by dominating it," he writes. Myatt's other leadership tips include letting go of antiquated beliefs and engaging with your employees. Forbes (12/22)       |  | The Business Platinum Card® from American Express OPEN
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  | | | Sales Strategies |  | | |  | - 5 tips for hiring top sales talent
When forming your sales teams, hire representatives who have good attitudes and fire those who hurt your organization's success, writes Ken Cheo of Winfree Business Growth Advisors. "A bad attitude is like an infectious disease; it is contagious," he writes. Coach employees after hiring them and make sure they are doing the necessary amount of work, he recommends. Mass High Tech (Boston) (12/22) - The upside of failure
It's important to allow employees to fail so that they can learn from their mistakes, writes Jim Keenan. Letting your salespeople fail also gives them a sense of responsibility and shows that you trust them, Keenan writes. "At the end of the day, people have to make their own decisions," he writes. A Sales Guy blog (12/22) |  | Active Directory (AD) is the heart of your IT infrastructure, so a solid monitoring and backup and recovery solution is vital! In this Quest tech brief, discover best practices for protecting your AD environment, and how to understand — and resolve — performance problems in record time. |
 | | | Daily Data Points | | | |  | - Consumer spending grows less than expected in November
Consumer spending rose 0.1% last month, according to the Commerce Department, but economists had anticipated a larger increase. In a positive sign for the economy, however, sales of new single-family houses grew more than 1.6%. "At this point we still look for real GDP growth in the fourth quarter of around 3%," said John Ryding of RDQ Economics. Reuters (12/23) |  | To combat piracy and avoid lost revenue, ISVs need to understand what types of software attacks are out there and how to defend against them. Be aware of the types of attacks you're facing. Implement the right protection. Start by downloading this free whitepaper from SafeNet. |
 | | | On the Road | | | |  | - You don't need Santa to score holiday-season travel upgrades
This feature takes a look at what works and what doesn't when seeking holiday season travel upgrades. "Getting a free upgrade from economy to business class may not be a cake walk, but if you want to experience life at the front of the plane, you need to know what's myth and what's going to get you a champagne flute and those comfy slippers," Dave McGinn writes. The Globe and Mail (Toronto) (12/22) |  | Organizational Privacy Architecture and Assessment
This checklist for Ecommerce, Web Development and Design, and Direct Marketing professionals enables you to gauge your organization’s privacy compliance and best practice levels. Thousands of companies leave the intricacies of privacy management to TRUSTe, the 13-year-old leader in online privacy. Gain an overview of the program today. |
 | | - Finding the best apps for your Facebook page
When looking for apps to add to your Facebook page, check to see how many people are using various apps to help you pick the best ones, writes Monika Jansen. While some apps can be added from within Facebook, others are a bit more finicky, she writes. "[S]ome apps have a smoother installation process from their external website; many of these websites provide you with step-by-step instructions for installing their apps," she writes. NetworkSolutions.com (12/22)
- Unusual animal buddies draw Internet attention
Two rescued animals -- a piglet named Tabitha and a 5-year-old dog named Susie -- have gained Internet celebrity for their unusual friendship. A video of the two playing together has received tens of thousands of views on YouTube, and they reportedly sleep and eat together. The Telegraph (London) (12/22) - SmartBrief will not publish Monday
In observance of Christmas, SmartBrief will not publish Monday. Publication will resume Tuesday. Enjoy the holiday!  | If your focus is on your family, your career won't suffer; it will flourish."
--Mike Myatt, leadership coach, writing at Forbes  |
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| | | | | | | Recent SmartBrief on Sales Issues: - Thursday, December 22, 2011
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