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| Global retail industry news |  |
- How HBC is reinvigorating 2 department store brands
Hudson's Bay Co. has been working to prove that two of North America's oldest department store brands aren't obsolete. Under President Bonnie Brooks, the company has invested significantly in proving that The Bay and Lord & Taylor are relevant to today's consumers. Women's Wear Daily (subscription required) (09 Jul.)      - Billabong looks to find its lost cool
Australia's Billabong enjoyed decades of popularity with surfers who liked its authentic cool, but rapid growth and a shift into operating retail stores, along with the rise of smaller new rivals, has tarnished the brand's "cool" factor with its core customer, some analysts say. "Walking the line between mainstream and cool is hard," says marketer Craig Davis. The Wall Street Journal (09 Jul.)  | Considering outsourcing key HR functions? Examine data from nearly 170 small to mid-size companies and get quantitative data to support the validity of how outsourcing these functions can produce positive business results. Get the free report now! |
 - M&S shakes up management amid sales slump
Marks & Spencer's Executive Director for General Merchandise Kate Bostock will leave the company this fall, a mutual decision announced as the retailer revealed its largest non-food revenue drop since 2008 on Monday. Executive Director of Food John Dixon will replace Bostock, and former Debenhams CEO Belinda Earl will join the company as Style Director, a newly created part-time position. The Telegraph (London) (10 Jul.), Bloomberg (10 Jul.) - Report: Jubilee gives UK retailers a boost in June
Like-for-like sales rose 1.4% in June and overall sales jumped 3.5%, as UK consumers spent on food, drink and apparel to celebrate the Queen's Diamond Jubilee, the British Retail Consortium said Monday. "It was the bunting boost. June was saved by the feelgood lift of the Jubilee, showing how crucial these temporary factors are in our difficult trading conditions," said director general Stephen Robertson. The Telegraph (London) (10 Jul.)  | Interactive marketers are feeling the pressure from government to offer clear, transparent privacy regulations for consumers. This free whitepaper, discusses various legislation, such as the EU Cookie Directive, and outlines how marketers must comply while offering a positive and enriching consumer interaction via the new paradigms of consensual targeting. Get the free whitepaper here. |
 | Retail in Asia |  |  | | | E-commerce Spotlight | | | | - EBay pushes for support of resellers' rights
EBay asked sellers to push the Obama administration to affirm the "first-sale" doctrine ahead of a US Supreme Court decision that could change the rights of resellers. The decision will clarify whether a precedent applies to goods purchased overseas for resale in the US. The precedent holds that the manufacturer of a product has the right to set the price only for the original sale. EcommerceBytes (09 Jul.) - Alibaba launches cloud services for sellers
China's Alibaba Group has introduced a suite of cloud-computing services to offer its vendors more efficient and less costly IT services including data storage and supply chain management. The company also named former Taobao.com chief Jonathan Lu as its chief data officer. China Daily (Beijing) (10 Jul.) | Technology Solutions | | | | - UK's Heat magazine taps AR to further engage mobile users
Tapping augmented-reality technology from Aurasma and the talents of digital advertising firm Engine Creative, the UK pop culture magazine Heat invites readers to scan pages for additional content via mobile. Mobile users with the Aurasma application for either iOS or Android can scan 12 pages in the latest edition. "Augmented reality is the first digital technology not to cannibalize an organization's print business. It actually supports print because it brings together the physical page that people still love to hold with all the interactivity and immediacy of online," said Matt Mills, Aurasma's head of innovation. Mobile Marketer (09 Jul.) | Spotlight on Grocery | | | | - UK grocers duke it out for top turkey title
Sainsbury's and Morrisons each have eight items nominated in the British Turkey Federation's annual Turkey Awards, while rival ASDA has five poultry products up for awards. The three retailers, along with Waitrose, Tesco and The Co-operative Group, are also nominated for Top Turkey Retailer of the Year. The Grocer (U.K.) (09 Jul.) | NRF News | | | | - How consumers' shipping expectations influence online shopping behavior
Shoppers now carry high expectations for online retailers, from flawless navigation across all devices to safe and secure transactions. But where do shipping habits rank on consumers' lists for a memorable e-commerce experience? In a new addition to the Shop.org white paper library, Newgistics tapped Harris Interactive to provide statistics as to why shipping should play an important role in any e-commerce strategy to acquire and keep customers. Download the white paper.
| SmartQuote | | | |  | Affection is the most important thing. And the quality of affection -- with your friends, your lovers, your family. But particularly for your own generation."
--Allen Ginsberg,
American poet  |
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