| July 24, 2012 | News for the retail industry |  |  | |
 | The Secrets of Apple's Retail Success
Apple Stores have shattered traditional metrics and changed the face of the retail industry forever. Go behind the scenes of Apple Stores and learn techniques Apple uses to delight their customers. Download this free eBook here. Brought to you by TimeTrade — the leader in online appointment scheduling for retail. | |
- How H&M is changing for China
Sweden-based H&M looks to China marketing manager Vivian Chen when it comes to adapting its merchandise mix for the fast-growing market, where the new generation of young adults has more fashion savvy and disposable income than those who came before. "The trend is clear: Fast fashion will dominate the retail fashion market in the next five years, gradually changing consumers' consumption behavior," she said. Advertising Age (tiered subscription model) (7/23)       | Could you get more ROI from CRM?
It's no secret that closer customer relationships generate more sales. But if you haven't introduced your associates to the power of advanced clienteling, you haven't even begun to realize your full profit potential! Learn how with our in-depth White Paper: Five Steps to a Better Class of Clienteling. Download your copy now! |
 - How can department stores evolve with their customers?
High-end department stores including Nordstrom and Neiman Marcus are prospering, but mid-tier and discount department stores face a growing number of challenges from consumers' economic uncertainty to the shift to online shopping, say retail experts. "I think every retailer is going to continue to have to develop loyalty in new ways, because customers are inherently less loyal now than they were before." says Leslie Hand, research director at IDC Retail Insights. U.S. News & World Report (7/23) - Teachers invest their own money in classroom supplies
Teachers in an Arizona school district spend on average about $500 each year of their own money on basic classroom supplies, says Tucson Values Teachers Executive Director Jacquelyn Jackson. At a time when school districts are cutting back, teachers say they are increasingly shopping at supply stores such as Jonathan's Educational Resources to meet their classroom needs. The 25-year-old store, run by former teachers, faces growing competition not only from other teacher-supply stores, but also online suppliers and chains including Wal-Mart and Office Max. Arizona Daily Star (Tucson) (7/23) - Consumer electronics sales to top $200 billion in 2012
Skyrocketing U.S. sales of smartphones and tablets are on track to boost overall gadget sales to $206.5 billion this year, a 5.9% increase, according to the Consumer Electronics Association. "These devices are the catalysts, the new means of interacting, that are really changing our relationship with technology," said director Steve Koenig. USA TODAY (7/23)  | We're Not Just Bankers, We're Builders
GE Capital offers businesses and consumers around the globe an array of financial products and services, helping to build businesses through capital, insight, knowledge and expertise. We're not just bankers, we're builders. Visit GE Capital. |
  - Nordstrom uses mobile ads to drive Beauty Bash traffic
Nordstrom ran mobile ads in the Whitepages iPhone application in an effort to drive more customers to its in-store Beauty Bash event on July 20. A tap on the ad led users to an invitation and details about the event, which included product giveaways and expert makeup stylists on site. Luxury Daily (7/23)  | Hiring exceptional talent is critical to the success of your business. Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than 100%, a business needs great people to thrive. This guide provides best practices for securing the top talent you need to drive business results. |
 | Policy & Government Affairs |  |  | | |  | - Target speaks out against credit-card fee settlement
Target opposes a proposed $7.25 billion settlement in the credit-card fee anti-trust case against Visa, MasterCard and 13 banks, the company said, adding that it doesn't want to start charging customers new fees to offset credit-card companies high fees. NRF has heard from several members who also oppose the deal, says general counsel Mallory Duncan. "It does virtually nothing to rein in out-of-control swipe fees." Star Tribune (Minneapolis-St. Paul, Minn.) (7/23)  | Scan as fast as you work. Scan as fast as 60 pages per minute with the new Canon DR-M160 and increase your productivity with a bigger daily scan volume of up to 7,000 pages. The document quality is improved with a scan resolution as high as 600 DPI.
Scan more for less. |
 
| NRF News | |  | | - House hearing marks credible step toward sales tax collection reform
America's sales tax collection and use system is crippling job and economic growth in communities across the country, and Tuesday's House on the Marketplace Equity Act marked positive a positive step toward lifting this burden off local retailers. "Allowing states to capture remote sales tax revenue equitably regardless of a retailer's business model is meaningful pro-small business reform of a broken collection system," NRF Senior Vice President of Government Relations David French said. "This competitive disadvantage must be cured with Congressional action." Learn more. - How Build-A-Bear Workshop engages the digitally connected consumer
In today's integrated retail environment, IT, e-commerce and marketing departments must work together to create a memorable shopping experience with today’s savvy shoppers. At the NRFtech IT Leadership Summit, Build-A-Bear Workshop CEO Maxine Clark and CIO Dave Finnegan will share how their teams collaborate to successfully merge its stores, Web, mobile and social elements. Learn more.
| Chain Restaurant News | | | | - McDonald's sees slower global growth, higher costs
McDonald's saw slower-than-expected international sales growth in the second quarter as Europe's economy struggled, and the chain reported a 4% decline in net income amid higher costs for labor and ingredients. The chain reported a 3.8% rise in same-store sales in Europe, saying it's faring better than many rivals in the market that accounts for about 40% of its total sales. Chicago Tribune/Reuters (free registration) (7/23) | Editor's Note | | | | - SmartBrief exclusive from Guy Kawasaki
NRF SmartBrief is proud to share an exclusive chapter from best-selling author Guy Kawasaki's new book, "What the Plus! Google+ for the Rest of Us." In return for updating your SmartBrief profile, we will give you Chapter 6 of Kawasaki's book on Google+ -– "How To Share Posts" -– absolutely free. Learn more here. | |  | | Position Title | Company Name | Location | | Retail Sales Support Sr. Manager (req.#4243BR) | Cabela's | Sidney, NE | | Merchandise Planner | Stein Mart | Jacksonville, FL | | Brand Manager | Total Wine & More | Potomac, MD | | Divisional Merchandising Manager, Men's | Stein Mart | Jacksonville, FL | | Director of Planning | Hot Topic, Inc | City of Industry, CA | | Assistant Manager | Armstrong Garden Centers | Los Angeles, Orange County, San Diego, CA | | Vice President and GM of Retail | Rockler Companies, Inc. | Medina, MN | | Sr. Buyer | PetSmart | Phoenix, AZ | | Marketing Manager | Sleep Experts | Dallas, TX | | Director - Financial Planning & Analysis (Real Estate) | Burlington Coat Factory | Burlington, NJ | | Experienced Retail Managers | Total Wine & More | Dallas-Fort Worth, TX | | Sr. ETL Developer | PetSmart | Phoenix, AZ | | Operations Manager - Distribution Center - Weekend Shift | Saks Fifth Avenue | La Vergne, TN | | Cosmetics Selling Manager | Saks Fifth Avenue | Short Hills, NJ | | Inventory Analyst | REI | Kent, WA | | Specialty Shop Planner - Action Sports | REI | Kent, WA | | Selling Manager | Saks Fifth Avenue | Sarasota, FL | | eCommerce Site Merchant | REI | Kent, WA | | Mobile Retail and Special Projects Manager | LEGO Systems, Inc. | Enfield, CT | | Director of Marketing - Palm Beach Gardens, FL Store | Saks Fifth Avenue | Palm Beach Gardens, FL | | Buyer | Payless ShoeSource | Topeka, KS | | Planner – Merchandise Distribution | Payless ShoeSource | Topeka, KS | | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | | IT Support | True Religion Brand Jeans | Vernon, CA | | | Click here to view more job listings. | | |
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--Ansel Adams,
American photographer and environmentalist  |
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| | | | | | | | | Recent NRF SmartBrief Issues: - Monday, July 23, 2012
- Friday, July 20, 2012
- Thursday, July 19, 2012
- Wednesday, July 18, 2012
- Tuesday, July 17, 2012
| | | Lead Editor: Megan Conniff
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Safeway climbed into the Top 10 of this year's STORES Top 100 list, with 2011 U.S. retail sales climbing 5.6% to almost $37 billion. Source: 
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