July 23, 2012 | News for the retail industry |  |  | | - Former interim Sears chief to lead spun-off Hometown chain
Sears' former interim CEO Bruce Johnson has been named chief executive officer and president of the soon-to-be-spun-off Sears Hometown and Outlet Stores, the company said Friday. The chain, expected to raise up to $500 million when it's spun off through a rights offering, includes hundreds of independently owned stores across the country. Chicago Tribune/Reuters (free registration) (7/20)  | Know Which Customers Are Persuadable Before You Market - The power of predicting the true impact your marketing offer will have on customer can be found in uplift modeling, a sophisticated approach that identifies where your marketing efforts can make a real difference. Download the white paper – The Uplift Advantage – and learn how retailers have become smarter about contacting customers – and are driving results. | - Old Navy showcases retail careers for the next generation
Gap-owned Old Navy created the Camp Old Navy program a few years ago to give children ages 12 to 18 years old a sense of the career possibilities retail provides. A store in Nashau, N.H., teamed recently with Big Brothers, Big Sisters on an event in which area youths got hands-on experience on everything from properly folding T-shirts to dealing with returns. The Telegraph (Nashua, N.H.) (7/23) - Hot Topic names to executive for Torrid division
Teen apparel retailer has named Kate Horton as vice president and general merchandise manager for its Torrid plus-size division, the company said. Horton is an industry veteran whose resume includes stints at Robinsons-May, Fashion Forms and, most recently, Soma Intimates. Retailing Today (free registration) (7/20) - Michaels CEO leaves post for health reasons
Michaels Stores chief executive John Menzer has resigned from his post to focus on his efforts to recover from an April stroke, the company said Friday. Interim CEO Lew Klessel of Bain Capital will continue in the post while the retailer searches for a permanent chief. The Wall Street Journal (7/20)  | Could you get more ROI from CRM? It's no secret that closer customer relationships generate more sales. But if you haven't introduced your associates to the power of advanced clienteling, you haven't even begun to realize your full profit potential! Learn how with our in-depth White Paper: Five Steps to a Better Class of Clienteling. Download your copy now! |
- Supermarkets are pinched by prices and competition
As financial results from SUPERVALU and Safeway show, grocery chains are struggling amid increased competition from Wal-Mart Stores and other nongrocery sources of fresh food. Retailers must navigate thin margins in an environment in which consumers are unwilling to accept higher prices. The Wall Street Journal (7/22) - Heat wave may be leaving some shoppers cold
Retailers plan and consumers shop based on seasons, so unusual weather such as the warm winter and the current ongoing heatwave can take a toll, keeping shoppers out of stores and summer styles languishing on the shelves, says NRF's vice president for retail operations Dan Butler. "They realize they're spending more to cool their homes and spending more in the grocery store. When we get into these periods of prolonged weather, we feel more of a pinch." Women's Wear Daily (subscription required) (7/19)  | Free Ebook: 30 Ideas for your Social Media Plan This ebook discusses 30 ideas that will help your company gain valuable business intelligence by listening intelligently to your community, industry and competitors while using smart analytics to identify which tactics are working. You will also be able to use a social media crisis to turn frustrated clients into lifelong brand advocates and become a truly social business. Download now. |
- How to integrate technology better into brick-and-mortar stores
Consumers increasingly are shifting more of their shopping online and finding new ways to engage in mobile commerce, but 90% of retail sales still take place in brick-and-mortar stores, says Paula Rosenblum, managing partner of Retail Systems Research in Miami. "It's an activity they enjoy when it's pleasant, and it's up to retailers to make that in-store experience pleasant again." The Commercial Appeal (Memphis, Tenn.) (free registration) (7/22)  | Scan as fast as you work. Scan as fast as 60 pages per minute with the new Canon DR-M160 and increase your productivity with a bigger daily scan volume of up to 7,000 pages. The document quality is improved with a scan resolution as high as 600 DPI. Scan more for less. |
  Hot Topics |  |  | | Top five news stories selected by NRF SmartBrief readers in the past week. - Results based on number of times each story was clicked by readers.
Policy & Government Affairs |  |  | | | | - What does the swipe-fee settlement with banks mean for retailers?
Kroger is one of the retailers exploring the idea of passing along credit-card swipe fees to customers in the form of surcharges, but the recent settlement with MasterCard, Visa and banks comes with hurdles, says NRF general counsel Mallory Duncan. "We're trying to keep prices down for consumers, but this puts no restrictions on the card company swipe fees, thus it's a very disappointing settlement. The bottom line, you'll never see surcharging, under these terms, despite the hoopla." Cincinnati.com (7/23)  | Cash Flow Essentials for Small Businesses Being able to effectively project, monitor, and manage cash flow is essential to the long-term success of your business. Learn how to take a proactive approach toward cash flow management with this free white paper brought to you by American Express OPEN. Download the white paper now, exclusively for SmartBrief readers. |
Most Popular Headlines from Last Week Results based on number of times each story was clicked by readers. NRF News |  |  | | - How online sales tax disparity undercuts local economic growth
The National Conference of State Legislatures estimates that Illinois loses over $1 billion of revenue each year from uncollected sales tax from online purchases. In the small town of Monmouth, Illinois -- with just over 9,200 residents -- that sales tax disparity places a heavy burden on Main Street retailers. Local retailer Susan Kaufman explains the importance of mom-and-pop shops in her community, and how a federal e-fairness solution will go a long way in catalyzing growth for local jobs and development. Read more. Retail's BIG Blog (7/23) - What retailers can learn from last week's tragedy in Colorado
Last week's active shooter incident in a movie theater in Aurora, Colo., underscores the unpredictability of where and when these horrific incidents can occur. From reexamining active shooter guidelines to revisiting steps in crisis planning that can and will save lives, NRF VP of Loss Prevention Rich Mellor explains why this should be a call to action for the retail industry to never be caught unprepared. Read more. Retail's BIG Blog (7/20) Chain Restaurant News |  |  | | - Starbucks plans 3 new Evolution Fresh stores
Coffee giant Starbucks aims to capitalize on the growing premium juice market with the opening of two Evolution Fresh units in Seattle and a third in San Francisco. Starbucks paid $30 million to buy the brand last year, and opened its first Evolution Fresh juice and food store in Bellevue, Wash., in March. USA TODAY/The Associated Press (7/20) |  | Position Title | Company Name | Location | Merchandise Planner | Stein Mart | Jacksonville, FL | Brand Manager | Total Wine & More | Potomac, MD | Divisional Merchandising Manager, Men's | Stein Mart | Jacksonville, FL | Director of Planning | Hot Topic, Inc | City of Industry, CA | Assistant Manager | Armstrong Garden Centers | Los Angeles, Orange County, San Diego, CA | Vice President and GM of Retail | Rockler Companies, Inc. | Medina, MN | Experienced Retail Managers | Total Wine & More | Dallas-Fort Worth, TX | Sr. ETL Developer | PetSmart | Phoenix, AZ | Operations Manager - Distribution Center - Weekend Shift | Saks Fifth Avenue | La Vergne, TN | Cosmetics Selling Manager | Saks Fifth Avenue | Short Hills, NJ | Inventory Analyst | REI | Kent, WA | Selling Manager | Saks Fifth Avenue | Sarasota, FL | Specialty Shop Planner - Action Sports | REI | Kent, WA | eCommerce Site Merchant | REI | Kent, WA | Director of Marketing - Palm Beach Gardens, FL Store | Saks Fifth Avenue | Palm Beach Gardens, FL | Buyer | Payless ShoeSource | Topeka, KS | Planner – Merchandise Distribution | Payless ShoeSource | Topeka, KS | Recruiting Program Analyst | Burlington Coat Factory | Burlington, NJ | Director of Payroll | Burlington Coat Factory | Burlington, NJ | Director of Visual Merchandise | Spirit Halloween | Egg Harbor Township, NJ | Fashion Buyer | Target | Minneapolis, MN | Merchandise Planner (various categories) | Kohl's Department Stores | Menomonee Falls, WI | Target.com Merchandising Buyer | Target | Minneapolis, MN | Retail Buyer - Home | Target | Minneapolis , MN | Lingerie Apparel Buyer | Castle Megastore Group, Inc. | Tempe, AZ | | Click here to view more job listings. | |  | |  |  | The Buzz(CORPORATE ANNOUNCEMENTS)  | | Interested in learning more about advertising with SmartBrief? Click here for detailed industry information and media kits.  | |  |  | |  | SmartQuote |  |  | |  | Never interrupt someone doing what you said couldn't be done." --Amelia Earhart, American aviator  | | | This SmartBrief was created for cpgbrokers.data@blogger.com | | | | | | Recent NRF SmartBrief Issues: - Friday, July 20, 2012
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