  | July 6, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - What sets great sales managers apart from the rest
Although good sales managers are commonplace, great sales managers are hard to come by, writes Steve Reeves. In addition to making sure that sales representatives make their goals, superior sales managers also manage to keep customers satisfied and retention rates high. The best sales managers understand the importance of being realistic and staying calm. Successful Sales Management blog (U.K.) (7/5)       - The hidden cost of being a dumb boss
Leaders who make dumb mistakes aren't just hurting themselves -- they're hurting employee performance, writes S. Chris Edmonds. Poor management decisions tend to demotivate people, and dumb approaches to personal relations can make it impossible to get workers back on track. "Leadership stupidity carries a big cost," Edmonds warns. Driving Results Through Culture blog (7/2)  |  | Considering outsourcing key HR functions? Examine data from nearly 170 small to mid-size companies and get quantitative data to support the validity of how outsourcing these functions can produce positive business results. Get the free report now! |
 | | | Sales Strategies | | | |  | - Your account strategies need an update
Many organizations recognize the importance of developing account strategies, but they don't always keep them updated, writes Janet Spirer of Sales Horizons. A number of factors, including shifting economic conditions and changes in the market, mean that sales representatives should continually modify their strategies. SalesTrainingConnection.com (7/2) |  | Any business expanding globally needs to be aware of the complex and oftentimes stringent privacy regulations they'll encounter as they move into new markets. In the EU, for instance, a strict regulatory framework that could spell headaches for U.S. businesses who don't have the facts. Download this FREE eBook to avoid common pitfalls and streamline EU legal compliance. |
 | | - Employers added 80,000 jobs last month, data indicate
Nonfarm payrolls increased by 80,000 in June, falling short of a 100,000 gain that was predicted by economists, according to data released by the U.S. Labor Department. "The job market is soft. ... It's just not the kind of growth we need to see at this stage in the business cycle," said David Resler of Nomura Securities International. The Wall Street Journal (7/6), Bloomberg (7/6) - Business travelers are inspiring hotel industry's "green" revolution
More hotel firms are taking steps to manage their carbon footprint in response to growing attention to the issue from the business-travel segment, this feature says. Hotel chains such as InterContinental Hotels Group, Starwood Hotels & Resorts and Hilton Wolrdwide have launched initiatives to ensure environment friendliness at their properties. A universal standard for measuring carbon-dioxide emissions of properties has been proposed by a group of 23 hotel firms to better measure the effect of greenhouse gases at hotels. Travel Weekly (7/3) - How to successfully implement a CRM initiative
When implementing CRM initiatives, companies can use "value maps" to help them plan out what to do, writes Shantanu Das of Infosys. "A value map allows planners to prioritize process areas that deliver the highest business value and takes care of the largest pain points." A global CRM deployment should begin with pilot programs in key countries, Das writes. DestinationCRM.com (7/6)
 | Leaders cannot afford to hinder or hurt employee performance or relationships."
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