| July 12, 2012 | News for the retail industry |  |  | |
 | Know Which Customers Are Persuadable Before You Market - The power of predicting the true impact your marketing offer will have on customer can be found in uplift modeling, a sophisticated approach that identifies where your marketing efforts can make a real difference. Download the white paper – The Uplift Advantage – and learn how retailers have become smarter about contacting customers – and are driving results. | - Zara parent won't raise prices despite tax hike at home
Spain-based Inditex won't raise prices on any of its brands, despite a 3% increase in the value-added tax that's expected to drive up costs, the company said. Unlike many rivals, the parent of brands including Zara and Massimo Dutti does a significant amount of its manufacturing in its home country. Women's Wear Daily (subscription required) (7/11)      - SUPERVALU may sell all or part of company
SUPERVALU, which saw earnings fall 45% in the most recent quarter, is suspending its dividend and may sell all or part of the Minnesota-based chain. Wayne Sales, nonexecutive chairman, will oversee options for the retailer, which announced layoffs this year of 800 corporate positions and 2,300 to 2,500 store-level jobs under its Albertsons banner. The Wall Street Journal (7/11) - What's in it for Neiman Marcus?
The partnership announced this week between Neiman Marcus and Target on a holiday collection from several high-end designer brands prompted some industry watchers to offer the luxury department store advice on protecting its reputation. "If luxury brands are going to dip into the mainstream pool, they have to remember that people buy luxury because it's luxury and they want the luxury experience, whether it's in person or online," said Adriana Estrada, senior strategist at Siegel+Gale. Luxury Daily (7/11)  | Could you get more ROI from CRM?
It's no secret that closer customer relationships generate more sales. But if you haven't introduced your associates to the power of advanced clientelling, you haven't even begun to realize your full profit potential! Learn how with our in-depth White Paper: Five Steps to a Better Class of Clientelling. Download your copy now! |
 - Traditional grocer is falling out of favor, report says
According to Jefferies and AlixPartners' report "Trouble in Aisle 5," only 41% of millennials buy food at a traditional grocer, and they are more concerned with freshness and convenience than store or brand loyalty. "Millennials are channel surfers, jumping from one retail channel to another because that's what suits them," AlixPartners Managing Director David Garfield said. "Boomers are more consistent in where they shop and what they shop for." National Public Radio/The Salt blog (7/11)  - Customer insight comes into focus with eye tracking
Companies including Unilever, Procter & Gamble and Kimberly-Clark are using eye-tracking technology that shows how customers respond to items on supermarket shelves, and they are introducing packaging based on the results. "With a virtual shelf set, in a few seconds, with a click of the mouse, you can modify your product, your pack, your display and really co-create it with the consumer almost in real time," said Joanne Crudele, Unilever's director of global skin consumer technical insight. The Wall Street Journal (7/11)  | Knowing your customer better comes with undeniable benefits. But challenges arise from behaviorally-targeted advertising with critical caveats on the management of personally identifiable information. Learn to balance profitable marketing, regulation and consumer trust in this FREE white papaer. |
 | Policy & Government Affairs |  |  | | |  | - Settlement could come soon in merchants' lawsuit over swipe fees
Credit-card swipe fees are the third-largest expense after rent and payroll at Traditions Classic Home Furnishings in Minneapolis, where the fees paid on credit card sales equaled the merchant's profits last year. Owners Mike and Suzanne Schumann and other retailers are hoping a possible settlement in a long-standing lawsuit against Visa and MasterCard will finally give them relief from the fees. The Wall Street Journal (7/11)  | Experian has joined forces with Moody's Analytics to create a business index and detailed report that provides insight into the health of U.S. businesses. The new Experian/Moody's Analytics Small Business Credit Index is reported quarterly to show fluctuations in the market and discuss factors that are impacting the business economy. Download the free report now! |
| NRF News | |  | | - Main Street business owner: "E-fairness is a biggie for us"
 The push for a vote on a federal sales tax fairness solution is gaining momentum each day, and more small business are adding their voice to the growing e-fairness chorus to see a resolution passed before the Congressional recess in August. In a recent video post on Retail's BIG Blog, Kim Williams, owner of the Polka Dot Press in Tallahassee, Fla., explains why Main Street retailers can't play fair under the current sales tax system, and why the Marketplace Fairness Act would bring a level playing field at the pricing level. Read more. Retail's BIG Blog (7/12) - Report: U.S. and U.K. retailers lead in cross-channel development
Retailers in both mature and emerging markets are seeking the advantages of cross-channel retailing. But as technology keeps changing, which companies are doing the best at mastering a long-term strategy and surviving day-to-day? In a new addition to the Shop.org white paper library, the Ebeltoft Group takes a look at cross-channel retailing in 17 countries, as well as the sectors with the best tactics. Download the white paper.
| Chain Restaurant News | | | | - Domino's adds pizza-ordering app for Kindle Fire
Domino's Pizza launched an application in the Amazon Appstore for Android that brings mobile ordering to the Kindle Fire and other Google Android tablets. The chain's app for the Apple iPhone and Android phones has enjoyed soaring popularity. Mobile orders account for 8% of sales, Domino's said. PizzaMarketplace.com (7/11)  | |  | | The Buzz(CORPORATE ANNOUNCEMENTS)
2012 Product Sourcing Survey: Deloitte invites you to participate in this timely survey of apparel, grocery and general merchandise sourcing trends, identifying insights that can drive differentiated products, increased margins, and reduced cycle time. Take the survey and gain insights into retail sourcing trends and the latest strategies.
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| |  | | Position Title | Company Name | Location | | Assistant Manager | Armstrong Garden Centers | Los Angeles, Orange County, San Diego, CA | | Vice President and GM of Retail | Rockler Companies, Inc. | Medina, MN | | eCommerce Site Merchant | REI | Kent, WA | | Systems Analyst-SaS Application/Interface Support | PetSmart | Phoenix, AZ | | Director Stores - Mid-Atlantic Division | Pier 1 Imports | Columbia, MD | | Lingerie Apparel Buyer | Castle Megastore Group, Inc. | Tempe, AZ | | Director of Marketing - Palm Beach Gardens, FL Store | Saks Fifth Avenue | Palm Beach Gardens, FL | | Buyer-Consumables (Food & Candy) | Headquarters Marine Corps-Marine Corps Exchanges | Quantico, VA | | Assistant General Manager of Merchandising (AGMM) | Saks Fifth Avenue | Huntington Station, NY | | Assistant General Manager of Merchandising (AGMM) | Saks Fifth Avenue | Sarasota, FL | | IT Support | True Religion Brand Jeans | Vernon, CA | | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | | Inventory & Gross Margin Analyst | WEST MARINE | Watsonville, CA | | Mobile Retail and Special Projects Manager | LEGO Systems, Inc. | Enfield, CT | | Divisional Vice President, Marketing - Customer | REI | Kent, WA | | Divisional Vice President, Marketing - Brand Creative | REI | Kent, WA | | Associate Buyer - Toys | Shopko | Green Bay, WI | | Divisional Private Brand Manager - Ladies | Shopko | Green Bay, WI | | Recruiting Progam Analyst | Burlington Coat Factory | Burlington, NJ | | Director of Payroll | Burlington Coat Factory | Burlington, NJ | | Fashion Buyer | Target | Minneapolis, MN | | Merchandise Planner (various categories) | Kohl's Department Stores | Menomonee Falls, WI | | Target.com Merchandising Buyer | Target | Minneapolis, MN | | Retail Buyer - Home | Target | Minneapolis , MN | | | Click here to view more job listings. | | |
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