News about digital retail commerce |  | Top Story |  |  | | - Retailers use online advantages to drive in-store traffic
Retailers including Wal-Mart Stores, Macy's, Best Buy, Sears and The Container Store are finding ways to use Web sales to increase store traffic. Merchants are adding return centers for online purchases, pickup spots for Web shoppers and payment centers for customers who want to pay cash. "We are living in the age of the customer, and you can either fight these trends that are happening -- showrooming is one -- or you can embrace them," Walmart.com U.S. CEO Joel Anderson said. The New York Times (tiered subscription model) (7/4)  | Earn 5X Points on Shipping for the first 3 months and 2X thereafter† with The Business Gold Rewards Card from American Express OPEN. Plus: • 3X points on Airfare • 2X points on Advertising & Gas • 1X points on everything else LEARN MORE †Terms and Restrictions Apply. |
 - Survey: U.K. shoppers would pay more for faster delivery
U.K. consumers are OK with paying an average of $4.64 per order for shipping, but they see room for improvement when it comes to speed and accuracy, according to a survey by OnePoll. Additionally, 40% said they would pay more for next-day delivery, and 22% said they would pay a fee for a two-hour delivery window. The Retail Bulletin (7/4)  | 10 Principles for Building an Effective Human Capital Plan The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
- Report: Marketers prefer "rest of Web" to Facebook
A survey from 33Across find that 8 in 10 marketers say they focus most of their attention on the "rest of Web" rather than on Facebook. That's a jump from a similar survey earlier in the year, notes John Koetsier. "This report shows the company still has some work to do," he writes. VentureBeat (7/3) - Social media is still a headache, marketers say
About a fifth of marketers say they expect social media to be one of their biggest challenges over the next few years, according to an IBM survey of marketing professionals. Two-thirds of marketers said they use social networks, but many remain confused by the proliferation of channels and the increasing empowerment and influence of consumers. eMarketer (7/5)  | Any business expanding globally needs to be aware of the complex and oftentimes stringent privacy regulations they'll encounter as they move into new markets. In the EU, for instance, a strict regulatory framework that could spell headaches for U.S. businesses who don't have the facts. Download this FREE eBook to avoid common pitfalls and streamline EU legal compliance. |
 Companies in the News |  |  | | - U.K. hotel bumps Gideons for Kindle
InterContinental Hotels Group is replacing The Gideons International's printed Bible at Hotel Indigo Newcastle in the U.K. with Amazon's Kindle Touch, loaded with the Good Book. Guests can also use the e-reader to order and read other e-books from Amazon. CNN (7/5) - Apple may prep mini-iPad for late-year debut
Apple reportedly will release a small-screen iPad by the end of this year in an effort to compete against Google, Amazon and Microsoft in the smaller-screen tablet space. Production could begin in September on an iPad with a 7- to 8-inch screen -- compared with the device's current 9.7-inch size -- that would lack the high-resolution Retina display that Apple introduced this year on the iPad. "It would be the competitors' worst nightmare," Sterne Agee & Leach analyst Shaw Wu said. Apple is not commenting on the possible device. The Wall Street Journal (7/5), Bloomberg (7/3) Interactive Advertising |  |  | |  | 'Likeonomics' author to headline Online Merchandising Workshop Rohit Bhargava, author of Likeonomics and digital marketing strategist will speak at Shop.org's Online Merchandising Workshop, July 16-18 in San Diego. Bhargava will pinpoint the 10 big ideas transforming retail right now. Learn more. | Legislative & Regulatory |  |  | | - Facebook agrees to abide by Calif. app-privacy guidelines
Facebook told California's attorney general that it will join Microsoft, Amazon and Apple in adhering to mobile-application-privacy guidelines in its Facebook App Center. "Given Facebook's increasingly large user base and existing third-party app infrastructure, the App Center is likely to have an impact of significance on the global mobile application marketplace," lawyer Brian Karp wrote in a blog post. InformationWeek (7/3) Shop.org Spotlight |  |  | | - How Crate and Barrel wins with smart website redesign
What can merchandisers do to recreate their product and homepages for a memorable, user-centered experience? At Shop.org's Online Merchandising Workshop in San Diego, Calif., two merchandising leaders from Crate and Barrel will share an inside look at why the company took on a redesign of these two critical pages, the changes that were implemented, how it did it, and what's next for the site. Learn more. - What's hot in retail (and at NRF)
Mother Nature tacked on the heat in June, but so did NRF on lawmakers in Washington during a public policy push for sales tax equality. The e-fairness campaign was among NRF's most sought after resources last month, which included the results of NRF's annual Organized Retail Crime Report, NRF's response to the Supreme Court decision on the Affordable Care Act, and Shop.org's Social Commerce Study. Read more. Retail's BIG Blog (7/3) SmartQuote |  |  | |  | I shall not waste my days in trying to prolong them. I shall use my time." --Jack London, American author  | | | This SmartBrief was created for cpgbrokers.data@blogger.com | | Advertise | Associate Publisher: Dena Malouf 202-407-7837 | | | | | | Recent Shop.org SmartBrief Issues: - Tuesday, July 03, 2012
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