Thursday, February 10, 2011

How Ace Hardware creates long-lasting customer loyalty

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February 10, 2011News for the retail industry

  Industry Watch 
 
  • Best Buy may move toward "everyday pricing"
    Best Buy appears poised to take a lesson from Wal-Mart as it works to reverse slowing sales growth amid competition from Wal-Mart and Amazon. The chain may shift from a promotional strategy to an everyday low-price plan, as consumers armed with real-time price comparisons via their smartphones opt to buy elsewhere rather than wait for sales. Bloomberg (2/9) LinkedInFacebookTwitterEmail this Story
  • Kmart creates Fashion Week survival kits
    Kmart plans to distribute survival kits to influential bloggers and select VIP attendees at New York Fashion Week, marking the chain's first foray into the high-profile style event, which starts today. The kits include essentials such as lip balm and breath mints, as well as instructions for tweeting requests for refills and additional items. Mashable (2/9) LinkedInFacebookTwitterEmail this Story
 
  • Other News
Get your FREE Adobe guide, Nine Easy Steps to Online Video Success, and be on your way to converting shoppers into paying customers. From how to streamline your video production to choosing the right products to spotlight, this guide provides valuable tips on how to get the most out of online videos.
  Retail Trends 
 
  • The business of Fashion Week
    Fashionistas around the world love the glamor and mystique of New York Fashion Week, but it's all business for the retail buyers who determine which of the new looks will make appearances in their stores this fall. The size of a buyer's business determines the ability to negotiate on price and style modifications aimed at making high-fashion couture appeal to average consumers -- two key factors in the decision-making process. Portfolio.com (2/9) LinkedInFacebookTwitterEmail this Story
  • Shoppers flock to barn sales for chic furnishings
    Barn sales in suburban Washington, D.C., and other Eastern towns are gaining popularity, even though the store hours at these casual environs are erratic. Savvy shoppers are finding vintage and one-of-a-kind home accessories at reasonable prices, such as a tin chandelier for $125. The Washington Post (2/9) LinkedInFacebookTwitterEmail this Story
Faced with intense competition, retailers are looking for the strategies that will bring them to the forefront for the long term. Retailers are re-evaluating and revamping their technology strategies. This white paper will discuss two key strategies designed to help retailers reimagine growth including focusing on international expansion and scaling customer-centric business processes.
  Retail Technology 
 
  • Nordstrom president: Customers are driving e-commerce trends
    Retailers are adding shopping channels in response to customer demand for immediacy, said Blake Nordstrom of Nordstrom. The chain has Wi-Fi in its stores and plans to arm its employees with mobile devices this year that will allow customers in dressing rooms to request additional items. "Customers don't care about what platform you're using. They care about the experience. The customer is defining how the experience will be," Nordstrom said. BusinessNewsDaily.com (2/9) LinkedInFacebookTwitterEmail this Story
  • Major retailers track fashion with RFID
    Wal-Mart, J.C. Penney and Macy's are leading the retail pack by using radio-frequency identification on apparel and footwear in their stores. There will be 750 million RFID tags in fashion markets around the world this year, according to ABI Research. That number is expected to grow by 60% annually over the next three years, driven by security and inventory concerns. SlashGear (2/8) LinkedInFacebookTwitterEmail this Story
 
Each year U.S businesses spend trillions of dollars on goods and services. Focus Research empowers buyers to spend their budget wisely by offering easily accessible and trustworthy information on vendors that support small and mid-size business operations. Download this free whitepaper that compares leading CRM vendors to ensure you choose what's best for your organization.
  Main Street 
 
  • "Ineffective," "redundant" SBA programs are eyed for cuts
    A bipartisan effort to cut the Small Business Administration's budget appears to be afoot on Capitol Hill. Members of the Senate and House have written to SBA Administrator Karen Mills, asking that she outline "duplicative, ineffective, or redundant programs" for possible cuts. Her response: Wait until Monday, when the Obama administration's proposed 2012 budget will "identify SBA programs that can be further streamlined or -- in some instances -- eliminated altogether." NYTimes.com/You're the Boss blog (2/8) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Featured Content 
 

  NRF News 
  • Projections for 2020: What will tomorrow's consumer look like?
    When thinking about what to expect in retail over the next ten years, Ira Kalish, director of global economics for Deloitte Research, says it's important to review the past. In a recent BIG Show super session, Kalish highlighted the impact of the global happenings of today on the consumer of tomorrow, as well as the challenges and opportunities retailers will face in 2020. Read more. LinkedInFacebookTwitterEmail this Story
  • NRF SmartStat: Feb. 10, 2011
    Consumers celebrating Valentine's Day this year will spend $1.7 billion on flowers, $1.5 billion on candy and $1.1 billion on greeting cards. Source: NRF survey conducted by BIGresearch.
 
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  Chain Restaurant News 
  • Other News
  Career Track 
Merchandise Planning and Inventory Management Senior ManagerKurt SalmonMultiple Locations, United States
Product Development and Sourcing Senior ManagerKurt SalmonMultiple Locations, United States
Vice President - Divisional Merchandise ManagerThe Vitamin ShoppeNorth Bergen, NJ
Buyer (Consumer Electronics)Purchasing Poweratlanta, GA
Women's Buyer/Category ManagerMeijerGrand Rapids, MI
Project Manager, Multi-Channel POSSports AuthorityEnglewood, CO
Vice President, SterlingSterling Shoes Inc.VANCOUVER, Canada
VP of MarketingTeavanaAtlanta - Buckhead, GA
Lead Analyst, Paid SearchTarget CorporationMinneapolis, MN
Senior Manager, Site PlanningTarget CorporationMinneapolis, MN

  SmartQuote 
Defeat teaches better than victory."
--Japanese saying

 
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