| Global retail industry news |  |
- Waitrose to relaunch home delivery, targeting Ocado
Waitrose is poised to go head to head with Ocado as it invests £10 million to relaunch its home-delivery service and enhancing its website to make it easier to navigate. Meanwhile, Morrisons is also planning to enter the home-delivery sector. Ocado sells products from Waitrose, but the companies agreed to drop a clause in their contract that barred the latter from delivering within a key battleground area. Telegraph (London) (20 Feb.), The Guardian (London) (20 Feb.)        | Create a winning social-media strategy
Relying on luck and good intentions when developing your social-media approach can leave you with ineffective initiatives. Get the data you need to formulate a savvy social-media strategy that produces measurable results. Check out the key takeaways from SmartBrief's State of Social Media for Business. |
 - Britain's retail sales rose 1.9% in January
Retailers in the UK saw a 1.9% surge in sales in January, following a decline in consumer spending during the coldest December in 100 years. "It's a big rebound," said Howard Archer, an economist at IHS Global Insight. "But with rising inflation and low wage growth squeezing incomes and high unemployment and speculation of a rise in interest rates, I have serious concerns about consumer spending this year." Bloomberg (18 Feb.) - Most Britons boast about a deal, poll finds
A survey of 2,000 British adults found that 78% of respondents said they enjoying bragging about finding a bargain. "When you bag yourself a good deal -- especially if it's something you've had your eye on for a while -- it's only natural that you want to shout about it afterwards and share your triumph with others," said Victoria Wright, a representative at HomeSense. However, more than a third said they exaggerate the savings, while 46% say the price before the discount was higher than it actually was. Google/The Press Association (U.K.) (21 Feb.)  | How to Make Your Case in 30 Seconds or Less
Are you ready to run into Warren Buffet on the street? Are you prepared for an elevator ride with your CEO? This Harvard Management Communication Letter provides eight tips to hone your winning pitch. Order here in hard copy or PDF. (Talking to a group instead? Grab their attention right from the start.) |
 | Retail in Asia |  | | | - Mothercare prepares aggressive expansion plan for China
Mothercare, a retailer of products for mothers and babies, is planning expansion in China to capitalize on the increasing purchasing power of the country's consumers. Over the next few years, Mothercare plans to launch 15 stores annually. The retailer entered China in 2008 and has 11 stores there. China Daily (Beijing) (21 Feb.) - Foxconn to recruit employees for retail outlets in China
Foxconn Technology Group's Wan Ma Ben Teng stores are planning to beef up staff over the next couple of months as it expands into smaller Chinese cities. "It's a measure to expand our offering to customers and tap into China's growing domestic demand," said Louis Woo, chairman of Foxconn's retail unit. Bloomberg Businessweek (20 Feb.) - Payless to add stores in Jamaica
Payless ShoeSource, the discount U.S. footwear chain, has three stores open in Jamaica and is planning to open several more. "At a time when the economy in US has been at a lulled, we look for opportunities in growth markets and Jamaica is just such a terrific growth market," said Steve Gish, executive vice president at Payless. The plan is to open 10 stores, but Gish said more are likely. Jamaica Gleaner (18 Feb.)  | Develop an Information Agenda for your retail company. The IBM Information Agenda Guide for Retail outlines a practical, proven approach for turning a client's Information On Demand vision and strategy into reality. Download the complimentary guide and learn how information management solutions help companies establish and leverage trusted information to optimize business performance. |
 | E-commerce Spotlight | | | | - Yoox to launch second online-retail site in China
Yoox is poised to launch an e-commerce site for the Marni fashion brand in China after opening a site there for Emporio Armani. Federico Marchetti, CEO at Yoox, said the new Marni site will go live March 1. Marchetti emphasized the importance of operating from China. "Delivering to China is different from having operations in China," Marchetti said. "The only way to do China seriously is from China." Bloomberg (20 Feb.) | Technology Solutions | | | | - Burberry will live-stream show from London Fashion Week
Burberry is poised to emerge as the first label to live-stream its London Fashion Week show. The iconic British brand will stream the show at London's Piccadilly Circus, and it will be available at Burberry.com, Fashion.Telegraph.co.uk and through the iPad and iPhone. "We are thrilled to be bringing the Burberry show to our widest audience yet in an immersive, interactive and entertaining experience," said Christopher Bailey, chief creative officer at Burberry. Telegraph (London) (18 Feb.) | Spotlight on Mass Merchandise | | | | - Costco sends its Australian arm money to fund growth plans
The Costco outlet in Melbourne's Docklands is outpacing those in North America in terms of sales, prompting further investment in Australia. Meanwhile, the price war waged between Woolworths and Coles is having little effect on the US-based company. "We sell things in bulk, they don't, they have outlets in most suburbs we have one, so the efficiencies of scale are different," said Patrick Noone, managing director for Costco's Australian division. The Sydney Morning Herald (Australia) (21 Feb.) | NRF News | | | | - Report shows retailers are refocusing for 2011
After two to three years of belt tightening, expansion is back on the agenda, and retailers are ready to begin experimenting again with new brick-and-mortar concepts, hoping to appeal to shoppers interested in buying for "wants" instead of "needs". Gain the latest insights on how retailers have adapted to this new consumer -- and what they're planning in 2011 -- from the just-released Retail Horizons report, the most authoritative source for retail benchmarks and trends. Order the full report by Feb. 28 and save up to $135. Learn more.
| SmartQuote | | | |  | Wonder, rather than doubt, is the root of knowledge."
--Abraham Joshua Heschel,
Polish-American rabbi  |
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