| News about digital retail commerce |  |
- Sites let consumers sell unused daily deals
More than 20% of consumers who buy daily deals on Groupon don't use the bargains before their expiration dates; now, new sites including Dealsgoround.com and Couprecoup.com let people sell the deals they're not going to use. Daily deal sites and the businesses that offer deals through them want people to redeem the coupons, just as retailers want consumers to spend their gift cards, said NRF's Ellen Davis. KTSM-TV (El Paso, Texas) (7/26)       | On Demand Webinar: How to Plan Now for Holiday Success
Register to view GSI Commerce’s webinar with guest speaker Sucharita Mulpuru of Forrester Research, Inc. In her presentation, Sucharita outlines research-based recommendations for what online retailers should be doing now for a successful holiday 2011. View webinar now >> | | Online Retail Trends |  |  | | - U.S. online retailers see international efforts pay off
 Many American retailers have started offsetting flat growth in the domestic market by expanding into new countries. Gap, for example, launched dedicated sites in Canada and Britain and also started offering international shipping. From 2008 to 2010, spending from international consumers rose 20%, according to comScore. eMarketer (7/27)  | The Business Gold Rewards Card® from American Express OPEN
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  - Facebook reaches out to business as Google+ turns away
Following Google+'s decision to eliminate all company pages, Facebook is plunging ahead in that category with an online guide to help small businesses set up pages on the social network. The move contrasts the approaches of the two sites, with one welcoming business and the other preferring to keep the focus on individual users. GigaOm (7/26) - 3 mobile options to replace clunky cash registers
Three tech companies have created subscription-based solutions that allow merchants to replace cash registers with tablets and other mobile devices, including software that works with any Internet-enabled computer. Erply software lets merchants ring up sales, manage inventory and run reports; cloud-based Pose performs the same functions and includes a social networking component; and ShopKeep offers a dedicated iPad designed for use in smaller shops with fewer than 270 SKUs. Inc.com (7/26)  | Turning Online Shopper Uncertainty into a New Source of Sales and Profits. Eliminating consumer uncertainty is a challenge for all online merchants. The question is, how can you address shoppers' concerns and increase sales and profits in the process? Download the buySAFE white paper to learn more NOW! |
 - American Apparel seeks sales increase with store on eBay
American Apparel plans to launch an e-commerce store on eBay this fall. The company estimated that the store could bring in millions of dollars in the first year. "Our customer loves buying on the Internet, but I think we'll also get a new customer," said Marty Staff, chief business development officer. "The average eBay customer is about 10 years older, and the site sells to people all over America." Women's Wear Daily (subscription required) (7/26) - 3 community-building tips from ConAgra
ConAgra Foods maintains a diverse brand portfolio, and has built online communities around each of its major brands. To cater to different customers' needs, it's vital to listen to what they're saying, find a community manager who's in tune with your fans and create incentives for word-of-mouth and social sharing, ConAgra's Genevieve Mazzeo says. SmartBrief/SmartBlog on Social Media (7/26)  | Boost Your Visibility on Digital Shelves
Standing out on the digital shelves of retail sites is key to engaging shoppers. Download this free white paper to learn how to make the short list by securing premium shelf space on leading retail sites. Engage active shoppers. Increase clickshare. Stand out from the crowd. |
| Legislative & Regulatory | | | | - Maryland lawmakers take up the online sales tax issue
Maryland senators discussed the issue of taxes this week, including possible ways to make up for an estimated $184 million in sales and use taxes the state loses when consumers make online purchases. Some said the way to recoup the taxes is to enforce existing laws that call for residents to pay the taxes, while Sen. Richard Madaleno argued in favor of a new law that would make online retailers responsible for collecting the tax. American City Business Journals/Baltimore (7/26) | Shop.org Spotlight | | | | - Shop.org Summit to feature keynotes from Charming Shoppes, Google execs
Shop.org will kick off its Annual Summit this September in Boston, bringing together revolutionaries, thought leaders and some of the online retail community's most revered experts. This year's agenda is lined with top-notch online retail experts, including keynotes from Charming Shoppes Direct President Bill Bass, Google Vice President of Commerce Stephanie Tilenius, Creative Goods CEO Phil Terry, and author and inventor Ray Kurzweil. The Annual Summit will take place Sept. 12-14 at the Boston Convention and Exhibition Center. Read the press release. - Shop.org SmartStat: July 27, 2011
 Almost 30% of consumers said they will increase their comparative shopping online this year for back-to-school items. Source: NRF survey conducted by BIGresearch. - A back-to-school headquarters -- for retailers!
Learn why department stores are making a comeback, how electronics purchases will play out among the college crowd, and when retailers can expect the biggest crowds for the 2011 back-to-school season. Check out NRF's Back-to-School Headquarters -- designed with retailers in mind -- to view blog posts, media coverage, consumer research and historical data. Visit the HQ.
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