Infrastructure issues at home, political issues abroad test the supply chain--STORES Weekly

Vol. 3, No. 18 May 3, 2012 follow STORES Media on    upcoming webinars How Chick-fil-A serves up customer satisfaction with Wi-Fi -- Sponsored by Aerohive When Chick-fil-A needed to upgrade its wireless networking infrastructure with fast, reliable Wi-Fi coverage to support drive-thru lanes for POS and back office network access across 100 of its stores, they went in search of a new WLAN vendor to fulfill all their requirements. Join us to hear their experience searching for the right Wi-Fi vendor for their stores and how they lowered their TCO and increased customer satisfaction by deploying Wi-Fi. Thursday, May 17 at 2 p.m. Eastern Bumpy Road Ahead Infrastructure issues at home, sourcing and political issues abroad test the strength of the supply chain Arguably the greatest challenge to retailers' supply chain is infrastructure investment, and while Congress acknowledges that this could play a significant role in the economy’s rebound and increase the competitiveness of American workers, passage of a long-term transportation bill remains uncertain. Operating Outside the Luxury Box Customizable, affordable jewelry fuels Pandora’s growth As the U.S. slipped into recession, Pandora was uniquely situated to offer customers affordable, customizable luxury. Pandora’s sales doubled between 2009 and 2010, and items are now available in 3,100 retailers across North America, including 250 concept stores. Both Guns Blazing Cabela’s gets organized to beat in-store, online retail theft A purveyor of hunting, fishing, camping and related outdoor merchandise, Cabela’s has created a team of asset protection professionals with twin focuses: combating ORC in its 34 stores across the United States and in Canada, and organized e-commerce crime (OECC) in its considerable online business. Menswear Made-to-Measure -- Two words keep popping up in trend reports -- customization and personalization. Gucci executives are heeding the call to action. A Shoe-in for Success? -- Madonna has dabbled in clothes, accessories, lingerie and fragrances. Now comes news that the pop icon has teamed with Aldo footwear to design her own shoe collection. Interest in Pinterest -- Tapping into consumers’ obsession for the social networking site Pinterest, Harrods recently invited users to design their own store window for the “Queen’s Diamond Jubilee Street Party.”   California-based supermarket chain Raley’s Family of Fine Stores has expanded its use of Aldata Space Automation to create and maintain category- to store-specific planograms for high-volume categories, and, in turn, enable broader vendor collaboration. Goodwill Industries of Southeastern Wisconsin has selected the Epicor suite of retail solutions to support its growing retail operations. Cabela’s Incorporated has selected the SAP Point-of-Sale application to support its retail expansion and enhance its customer experience.    view all whitepapers available for download Business and Strategy Reducing PCI Scope and Assessment Costs with Tokenization — sponsored by Intel Organizations that accept, capture, store, transmit or process a high volume of credit card and debit card data are required to complete annual onsite PCI DSS compliance assessments whose costs range from $225,000 - $500,000 depending on the number of systems in PCI scope. Available in multiple form factors and supported by world-class Intel engineering, Intel® Tokenization Broker reduces PCI scope, lowers assessment costs, and is the only product in the market to support Tokenization Proxy and Security Gateway on a single platform. Business and Strategy Retail Analytics: The Perfect Business Enhancement — sponsored by CitiXsys Holiday revenue from your e-commerce site can make your year – if you are prepared. Even one hour of downtime can mean a big loss – and a malicious attack could do serious harm to your business. Business and Strategy Understanding Kiosk Requirements — sponsored by Zebra Kiosks are increasingly common—hundreds of thousands of new units are being deployed each year, in a variety of retail, hospitality, healthcare and other environments—but are also increasingly complex, offering a range of applications, displays, multimedia capabilities and integration options. Information Technology The Wireless Revolution — sponsored by NCR In-store Wi-Fi is a unique way to deliver a more complete retail experience. Enabling wireless interactions gives retailers a competitive edge to better engage and influence customers at the moment of decision – inside the store. This whitepaper from NCR Corporation highlights how retailers can maximize in-store wireless deployments and highlights pitfalls and common mistakes. Marketing Harvard Business Review Insight Center Report, The Future of Retail — sponsored by SAS This Harvard Business Review report is packed with more than 30 thought-provoking articles that explore how advanced analytics is taking retail to a new tipping point. Category giants like Walmart, Best Buy, Staples, the Apple Store and Trader Joe’s are featured in case study after case study – as experts give their insights on such topics as customer engagement, social media, merchandise assortment and inventory optimization. Merchandising Reducing RFID Media Costs for Best Value — sponsored by Zebra There’s just so much you can manually do with your hiring process, and you’re tired of looking at the pile of paper resumes on your desk! There is a more efficient way go through these resumes: implement a recruitment technology. View the ULTIMATE checklist on what to look for in a HR technology. Supply Chain Ryder's Reverse Logistics - From Black Hole to Untapped Revenue Stream — sponsored by Ryder Recognizing that reverse logistics can drive real impact to the bottom line, this is an area of high priority for companies looking to reduce costs, add efficiencies, improve the customer experience and build sustainable supply chain practices. As a result, manufacturers are uncovering the hidden value of resturned assets and streamlining return, repair and product reallocation processes. Find out how you're company can benefit from effective reverse logistics management.   Pleased with the performance of MI9 Business Intelligence, Everything But Water plans expansion on the MI9 platform by purchasing MI9 Store POS and back office.

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