How well do you handle rejection?

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May 10, 2012 CONNECT WITH SMARTBRIEF Share | Sign up | Archive | Advertise The Leaderboard  3 ways you're dragging your company down An inspiring, positive workplace is a major asset for any company -- but it's all too easy for bosses to allow negativity to take over, say Lisa Zigarmi and S. Chris Edmonds. The recession has left workers feeling undervalued, and many bosses reinforce that perception by ignoring their team's feelings, micromanaging employees or simply failing to treat those around them with grace and kindness. SmartBrief/SmartBlog on Leadership (5/9)       Other News Good sales leaders try to help their team members become more independent TopLine Leadership Blog (5/9)       How to turn money you already spend into points you can use: The Business Gold Rewards Card from American Express OPEN, designed to earn Membership Rewards® points faster: 3X on airfare. 2X on advertising, gas & shipping. 1X on everything else. Use points to pay for travel, Amazon.com purchases, Facebook ads, and more. LEARN MORE & APPLY Sales Strategies    A dozen ways to get more from your demand-generation efforts Companies can improve their demand-generation efforts by implementing some established best practices, writes Vince Koehler. For example, it's important to make sure your demand-generation efforts consists of more than just e-mail, he writes. "It is a known fact that using multiple modes of media in coordination at the same time increases the overall response rate." Sales Benchmark Index/Sales Force Effectiveness Blog (5/7)       How well do you handle rejection? Salespeople have to deal with active rejection, which can involve rudeness or insults, and passive rejection, in which prospects simply don't respond to phone calls or e-mails, writes Frank Belzer. Some salespeople are better at handling one type of rejection, he notes. Passive rejection can make salespeople less effective by triggering an emotional response in them, Dave Kurlan writes. OMGHub.com/The Sales Archaeologist blog (5/9), OMGHub.com/Understanding the Sales Force blog (5/9)       On the Internet, page-loading delays can stop customers from buying. Download our free report 3 Proven Ways to Boost Transactions with Web Acceleration and learn how Limelight Network's front-end acceleration technology can improve Time to Actions. Daily Data Points    Wholesale inventories increased less than expected in March Wholesale inventories increased 0.3% in March after climbing 0.9% in February. Economists had predicted a larger increase. The data might lead the government to lower its GDP growth estimate for the first quarter, which was originally an annual rate of 2.2%. Bloomberg (5/9), Reuters (5/9), The Wall Street Journal/Real Time Economics blog (5/9)       Other News Increased tax rate on dividends and capital gains concerns CEOs Politico (Washington, D.C.) (5/8)       Financial mobile ad spending boomed 314% from 2010 to 2011 ClickZ (5/9)       Better Sales Training Laugh more, sell more. RealBiz Shorts are funny, short videos from Second City Communications designed to enhance your sales training with a hilarious take on critical, real-life challenges facing organizations and sales reps. The first few laughs are on us, so why not check out a preview? On the Road  Kwikchex reviews the online travel reviews Travel reviews are only as good as their origin. Enter Kwikchex, a reputation-management firm that basically reviews and grades the reviews found on travel-booking websites such as TripAdvisor and Booking.com. "Genuine consumer feedback is a great resource that helps raise standards. We believe it should not be undermined by systems that too easily permit and enable deceit and fraud," said Kwikchex representative Chris Emmins. Daily News (New York) (5/9)       Other News American Airlines plans to spend millions to accommodate business travelers DFW.com (Fort Worth, Texas) (5/9)       App Update    Heroku introduces cheaper cloud-database options Heroku, which is a division of Salesforce.com, has introduced new, cheaper options for its cloud-database solution. The new tiers fill the gap between the free version and the $200-per-month edition. Heroku databases come with 1TB of storage. PCWorld Business Center/IDG News Service (5/9)       Where Government Actions Meet Business Decisions. Understand the impact of legislative, regulatory and spending actions on your business with an online tool featuring customized government-related data, news and analysis. Visit bgov.com/SeeTheImpact for more information. SmartPulse    Is the new BlackBerry exciting enough to make you think about buying one? No, I was never into BlackBerry and won't start now  43.48% No, BlackBerry has been surpassed by better products  38.55% Yes, I'd consider getting one  12.75% Yes, I want one  5.22% How well do you handle rejection? Very well Somewhat well Somewhat poorly Very poorly RadioShack has a global presence and a variety of innovative products and services. With reasonable investment levels and hundreds of potential markets, a RadioShack franchise represents an exciting opportunity for you to associate with a powerful retail brand. Click here to learn more. Featured Content    Would You Fire Someone Over a Past Crime? Courtney Rubin A Guide to Motivating Employees Katie Morell How to Pitch Investors So They Bite DAVID LAVINSKY Stitch Fix Delivers Fashion with a Pandora-Like Programming Donna Fenn Making Small Talk  Now for proof you can't believe everything you read online If you remember thinking the story about the vengeful girlfriend who pulled out her boyfriend's teeth when he visited her dental practice in Poland was too crazy to be true, you were right. Don't feel too bad if you were fooled because news giants, including the Los Angeles Times, the San Francisco Chronicle and the Huffington Post -- and even SmartBrief in a summary on May 1 -- fell prey to the hoax. MSNBC (5/8)       Position Title Company Name Location Vice President of Sales-Airlines Travelliance Minnetonka, MN Director of Sales- Logistics ChemLogix Greater Philadelphia Area , PA Senior Director of Business Development & Conventions ASCP Alexandria, VA Click here to view more job listings. SmartQuote  The leadership mindset for effective sales management is to become an observer....Instead of jumping in and taking over, sit back and watch your people perform." --Kevin Davis, president of TopLine Leadership, writing at the TopLine Leadership Blog       SmartBrief on Sales Partners SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. All our industry briefings are FREE and open to everyone—sign up today! 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