Wednesday, May 2, 2012

When your sales reps are tuning you out

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May 2, 2012
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The Leaderboard 
  • How to break out of your leadership bubble
    People who are in positions of power may have a hard time getting their employees to tell them the truth about their businesses, writes Margaret Heffernan. "To solve [this problem] requires finding and protecting people whose job it is specifically to ask the hard questions, to test assumptions, and challenge received wisdom," she writes. Inc. online/Serial CEO (5/1) LinkedInFacebookTwitterGoogle+Email this Story
  • The difference between leadership and management
    People who are tasked with directing sales teams should focus on leadership rather than management. While sales managers are focused on the market, sales leaders are interested in the well-being and development of their sales representatives, writes Mark Hunter. "If the sales manager chooses to manage the market, personal development will always take a backseat," he writes. YourSalesManagementGuru.com (4/30) LinkedInFacebookTwitterGoogle+Email this Story
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Sales Strategies 
 
  • Are your sales reps tuning you out?
    If your sales representatives are uninterested in listening to your advice as a sales coach, it's important to address the issue directly, writes Dan Perry. Ask them about how to deal with their resistance to coaching. Representatives may display this resistance in a number of ways, such as by giving you the silent treatment, he explains. Sales Benchmark Index/Sales Force Effectiveness Blog (4/29) LinkedInFacebookTwitterGoogle+Email this Story
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Daily Data Points 
  • Construction spending had small gain in March
    Construction spending increased 0.1% in March after two consecutive months of declines, the Commerce Department reported. Spending on single-family homes and commercial projects increased, offsetting declines from state and local government. March's total spending of an annual rate of $808.1 billion is 6% higher than a year earlier, which marked a 12-year low. The Detroit News/The Associated Press (5/1) LinkedInFacebookTwitterGoogle+Email this Story
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Making Small Talk 
  • Everyday objects that can mess with your mind
    Passing through a doorway can mess with your memory, according to University of Notre Dame researchers. When you walk through a doorway, your brain might file away whatever you were previously thinking about, which can make it difficult to remember why you entered a new room in the first place. MSNBC/The Body Odd (4/30) LinkedInFacebookTwitterGoogle+Email this Story
 
Position TitleCompany NameLocation
Vice President of Sales-AirlinesTravellianceMinnetonka, MN
Senior Director of Business Development & ConventionsASCPAlexandria, VA
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SmartQuote 
[T]he problem of power challenges all leaders -- whether of billion-dollar businesses or small companies -- to appreciate that, however much they say they want to hear the truth, no one will believe them until they see the delivery of bad news rewarded."
--Margaret Heffernan, business speaker and former CEO, writing at Inc. online's Serial CEO blog
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