  | Global retail industry news |  |
- Dubai considers information service said to benefit retailers
Dubai's Department of Economic Development is considering an information service that experts said would benefit the country's retailers and mall operators. Laila Suhail, CEO of the Dubai Events and Promotions Establishment, said the information would help bolster the retail sector's growth. "[A platform] is something that's being worked on at a government-DED, level," Suhail said. "There's a very strong infrastructure when it comes to shopping malls, but there is no single platform of information for a retailer about particular malls." The National (Abu Dhabi, United Arab Emirates) (17 May.)        | Help protect your employees by managing business travel risks with Zurich's white paper 'Managing the Risks of Business Travel: What every business needs to know'. Click here for the FREE download! |
  | Health care reform got you down? Learn more from UnitedHealthcare on how the federal changes to medical benefits will affect you and your employees. This comprehensive guide highlights incentives for enrollment and a timeline of important dates and deadlines. Don't let them pass you by—Learn more here! |
  | Privacy & Online Behavioral Advertising: What's Next?
Join a thought-provoking discussion with the FTC, Forbes.com, DAA, and TRUSTe focusing on how pieces of the privacy puzzle — self-regulation, browser features, Do Not Track, legislation and enforcement — fit together and their implications. A must-attend event for advertisers and compliance leads. Learn more |
 | E-commerce Spotlight |  | | | - Dell executive offers tips for succeeding in international e-commerce
Angus Cormie, Dell's director of e-commerce, Western Europe, consumer and small business, says that succeeding in international online retailing requires a balance between the right technology and a great user experience. "The challenge in managing a business this size, which, inevitably, requires high degrees of centralization, is to ensure you find a balance between 'one-size-fits-all' and local customer experience expectations," Cormie said. InternetRetailer.com (17 May.) - Is an addiction to U.S. dollars holding your business back?
 As retailers big and small expand their online reach to new global markets, they're increasingly faced with the complications that come from dealing in foreign currencies and learning the customer-service disadvantages of dealing solely in U.S. dollars. To make it in the global market, retailers need multicurrency merchant accounts to process payments, and online shopping carts that support multiple currencies. SmartBrief/SmartBlog on Leadership (18 May.)  | Technology Solutions | | | | - Tesco CIO McNamara discusses retailer's IT strategy
Mike McNamara, chief information officer at Tesco, said the retail giant is concentrating on improving its technology to drive growth at home and abroad. McNamara is an IT veteran who helped develop Tesco.com in the 1990s and became CIO of the third-largest retailer in the world in January. He said that the extensive IT experience of Tesco's executive board is a definite advantage. "Philip Clarke is, above all, a fantastic retailer more than an IT guy. But I think it is great that we have someone at the top of the organisation who really understands technology and what it can do," McNamara said. ComputerWeekly.com (U.K.) (17 May.) | Spotlight on Luxury Goods | | | | - Milan Station's IPO was 2,100 times oversubscribed
Milan Station, a luxury retailer of second-hand handbags, aimed to raise roughly HK$270 million from its initial public offering in Hong Kong, but about HK$58 billion worth of orders were placed, according to reports. "The size of the (Milan Station) offering is relatively small, therefore it could draw capital easily," said Linus Yip, chief strategist at First Shanghai Securities. "People think there will be short term trading opportunities. The brand is well known to a lot of Hong Kong people, making it an attractive option." Milan Station features 10 outlets in Hong Kong along with stores in Taipei, Macau and Beijing. Google/Agence France-Presse (17 May.) | NRF News | | | | - Speakers wanted for Retail's BIG Show! Proposals due today
The NRF's Annual Convention & EXPO draws more than 22,000 attendees each year and offers more than 130 educational programs. We're looking for the best and brightest industry experts, practitioners and those interested in advancing the retail industry to submit session proposals for the 101st NRF Convention, held Jan. 15 to 18 in New York City. The last day for submissions is May 18. Learn more.
| SmartQuote | | | |  | Challenges make you discover things about yourself that you never really knew. They're what make the instrument stretch -- what make you go beyond the norm."
--Cicely Tyson,
American actress  |
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