| May 21, 2012 | News for the retail industry |  |  | |
- How Richard Schulze's big bets built Best Buy
Best Buy founder Richard Schulze took big gambles and huge leaps of faith as he turned his first store into a national chain, including twice mortgaging his home to raise cash and holding a tent sale after a tornado ravaged one of the company's stores. "He just believed he could push through anything, and he believed others he trusted could do that, too," said former CEO Brad Anderson of Schulze, who will step down as chairman in June. Star Tribune (Minneapolis-St. Paul, Minn.) (5/19)       | Learn how retail and commercial real estate organizations use place-based decisions to manage change and grow profitability. Speakers from Jones Lang LaSalle, Kohler, and more will discuss location analytics at the Esri Business Summit in San Diego, July 22-24. See the summary of last year's presentations by Starbucks, Edward Jones, and others. | - CEO: Turnaround efforts start to pay off for Brown Shoe
Brown Shoe has closed 70 Famous Footwear stores, with 90 more slated to shutter this year. The company has also made other moves including selling its basketball brand And 1 and sealing licensing deals for Buster Brown and its other children's brands since CEO Diane Sullivan took over last year, and the moves were reflected in better-than-expected first-quarter results. St. Louis Post-Dispatch (5/20)  | Which do you choose: Customer frustration…or channel integration? Today's consumers expect to shop the way technology lets them work and live: easily, efficiently and seamlessly across channels. Aberdeen's 2012 Analyst Insight on the Omni-Channel Retail Experience explains how your competitors make that happen – and how you can too! This $399 value is now yours free. Download the report now! |
 - California merchants seek bilingual workers
A growing number of national and regional retail chains are hiring bilingual workers for their stores in California, where 43% of residents speak a language other than English at home. "It is important to be able to communicate with our customers in a language that is most comfortable for them," said Safeway spokeswoman Teena Massingill. San Jose Mercury News (Calif.) (free registration) (5/20) - Survey: Consumers keep spending on essentials
Consumers plan to cut back on discretionary spending while continuing to spend on essentials including gas, food and pharmaceuticals, according to a survey from Empathica. "Though we've seen from other sources an uptick in jobs and other [areas], there's still some continued difficult news," said chief customer officer Gary Edwards. MediaPost Communications/Marketing Daily (5/18)  | Five Ways to Reduce eCommerce Costs
The retail eCommerce market continues to benefit from positive economic trends and sustained consumer enthusiasm for online shopping. This free white paper examines five tactics for reducing the costs associated with operating an online retail business. |
  | The rate at which email senders are successfully placing opt-in emails into the inbox is dropping dramatically. Read The Global Email Deliverability Benchmark Report and learn which regions of the world and which industries are affected most. Discover why emails are not reaching the inbox and explore ways to take control of the problem. Get your free copy of the report here. |
 - Virginia's CurvyGirls Bridal suits up plus-sized brides for the big day
CurvyGirls Bridal in Fairfax, Va., is one of a small but growing group of bridal shops catering to plus-sized brides, many of whom face limited selections and often find few if any try-on models in their size at traditional bridal stores. CurvyGirls, which opened a year ago, offers 400 designs in sizes 12 to 32. "There are more full-figured women who have accepted their size and decided to find dresses that complement their body type," said bridal consultant Lerkia Lee-Tidball. The Washington Post (5/20)  | Transforming spreadsheets: planning, budgeting and forecasting for midsize companies
A spreadsheet-based approach to performance management won't meet the challenges facing growing midsize businesses. You need confidence in the information you're using for critical decision-making. Read this white paper to see how IBM® Cognos® Express can transform the spreadsheet-only process. |
 | Hot Topics |  |  | | Top five news stories selected by NRF SmartBrief readers in the past week. - Results based on number of times each story was clicked by readers.
| Policy & Government Affairs | | | | | | | Most Popular Headlines from Last Week Results based on number of times each story was clicked by readers. |
| NRF News | | | | - Know a retailer that drives innovation? Nominate them for NRF's Retail Innovator of the Year Award
Presented before thousands of industry insiders at Retail's BIG Show in New York City in January, NRF's Retail Innovator of the Year award honors a retail company that has set itself apart from the pack through the use of new, innovative or imaginative techniques and has shown an ability to sustain and build its concept, possibly against great odds. Past recipients include Whole Foods, Urban Outfitters and Bass Pro Shops. Nominate inspiring peers to be considered for this prestigious award by May 25. Learn more. - Why retailers need a digital signage strategy
From the movie screen to mobile phones, there are many different channels for retailers to deliver their brand messages in unique ways. But why has the retail industry been slower to implement digital signage compared to other industries? In an addition to the NRF Retail Reference Center, Platt Retail Institute outlines ways retailers can use digital signage to enhance their communication strategies to deliver choice and personalization to consumers across different media. Download the white paper.
| Chain Restaurant News | | | | - Culver's CEO shares secrets to leadership success
 One of CEO Craig Culver's earliest and most important lessons in leadership involved learning to let others make decisions -- and learn from their mistakes -- as his family restaurant business, Culver's Frozen Custard and ButterBurgers, grew to three locations. The close-knit team he has cultivated means Culver doesn't lie awake nights worrying about the business, even as the chain prepares to open its 500th store. BurgerBusiness.com (5/21) | |  | | Position Title | Company Name | Location | | Marketing Manager/Media Buyer | West Marine | Watsonville, CA | | Vice President of Marketing and Creative | Wisteria | Dallas, TX | | Senior Director/Director of Store Operations & Customer Service | BevMo! | Concord, CA | | Divisional Private Brand Manager--Consumables/HBA | Shopko | Green Bay, WI, WI | | Buyer | Bed, Bath & Beyond | Union, NJ | | Selling Manager - Palm Beach, FL | Saks Fifth Avenue | Palm Beach, FL | | Vice President Real Estate | Spencer Gifts | Egg Harbor Township, NJ | | Digital/Shopper Planning Director | TracyLocke | Wilton, CT | | Merchandise Planner | Burlington Coat Factory | Burlington, NJ | | Retail Operations Manager | Girl Scouts of Eastern Massachusetts | Waltham, MA | | Senior DBA - SQL Server - Oracle | Shopko | Green Bay, WI | | Senior Vice President, Human Resources | Total Wine & More | Potomac, MD | | Direct Marketing Campaign Developer | Shopko | Green Bay, WI | | Circulation and Marketing Analyst | Shopko | Green Bay, WI | | Real Estate Manager | Shopko | Green Bay, WI | | Senior Buyer - Home/Furniture | Shopko | Green Bay, WI | | Senior Architect | Burlington Coat Factory | Burlington, NJ | | Applications Director-Supply Chain | PetSmart | Phoenix, AZ | | Merchandise Planner | Stein Mart | Jacksonville, FL | | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | | Merchandise Planner | Kohl's Department Stores | Menomonee Falls, WI | | Senior Merchant | Golfsmith International | Austin, TX | | Vice President Planning and Allocation | Golfsmith International | Austin, TX | | Merchant – Softlines | Golfsmith International | Austin, TX | | | Click here to view more job listings. | | |
| SmartQuote | | | |  | Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."
--Scott Adams,
American cartoonist and writer  |
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