Tuesday, May 15, 2012

Sales isn't about befriending customers

Reading this on a mobile device? Try our optimized mobile version here: http://r.smartbrief.com/resp/dEoRCcrEfWCdjdyeCidbcTBWcNMeUS

May 15, 2012
CONNECT WITH SMARTBRIEFFacebookTwitter
 
Share|Sign up|Archive|Advertise
The Leaderboard 
  • How success stops some leaders in their tracks
    Some business leaders become less effective after they experience success, Steve Tobak writes. For example, they might become scared of taking risks or they might think they have the business completely figured out. "They stop asking questions and don't really listen when key stakeholders -- customers, executives, directors, investors -- tell them something they need to hear," he writes. CBS MoneyWatch (5/9) LinkedInFacebookTwitterGoogle+Email this Story
  • Name and shame your inner saboteur
    Many people are held back by their own inner "saboteurs," writes Shirzad Chamine. If you're guilt-tripping yourself into inaction, convincing yourself that you're a victim or seeking to control rather than collaborate with those around you, then you could have fallen victim to a saboteur. "Your mind is your best friend. But it is also your worst enemy," Chamine warns. SmartBrief/SmartBlog on Leadership (5/11) LinkedInFacebookTwitterGoogle+Email this Story
Earn 2X rewards points on gasoline purchases with The Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster:
3X points on airfare
2X points on advertising, gas, shipping
1X points on everything else
LEARN MORE AND APPLY
Sales Strategies 
 
  • Getting sales superstars to use new processes
    Persuading top-performing sales representatives to adopt a new process can be challenging, but it may be necessary to ensure the long-term success of your company. Sales managers can encourage their superstar salespeople to use a new process by spending time with them in the field and by creating personalized change-management plans for them, writes Dan Perry. Sales Benchmark Index/Sales Force Effectiveness blog (5/12) LinkedInFacebookTwitterGoogle+Email this Story
  • Sales isn't about befriending customers
    The best salespeople aren't concerned with trying to be friends with prospects and customers, writes Dave Kurlan. Lower-performing salespeople want their customers to like them, and it negatively affects their work. "Because they don't ask tough questions and don't ever push back or challenge anything, we can be certain that they aren't having the type of conversations that add value," he writes. OMGHub.com/Understanding the Sales Force blog (5/14) LinkedInFacebookTwitterGoogle+Email this Story
Over 1,700 CMOs shared their insights on the fundamental shifts transforming business and the world. Find out how they are striking a better balance between investing in solutions that drive efficiency and those that improve decision making, foster collaboration,and enhance customer relationships. Download the free CMO Study!
Daily Data Points 
 
  • Companies plan to spend cash, report finds
    This year, 45% of global chief financial officers and CEOs are planning to spend the cash they have been amassing, according to the American Express/CFO Research Global Business & Spending Monitor. North American executives are even more optimistic, with 56% ready to start spending instead of continuing to build reserves. Companies plan to spend to increase operating capacity, to fund research and development, to pursue mergers and acquisitions and to hire workers. The Wall Street Journal/Real Time Economics blog (5/15) LinkedInFacebookTwitterGoogle+Email this Story
  • Other News
Hiring exceptional talent is critical to the success of your business. Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than 100%, a business needs great people to thrive. This guide provides best practices for securing the top talent you need to drive business results.
On the Road 
 
  • Tools for planning your next trip
    If you're planning a trip -- for business or pleasure -- a number of tools, including StreetAdvisor, TripAdvisor and City Data -- can help you to find the most interesting neighborhoods within a city. Other services such as Walk Score and Drive Score can also help figure out the best place to stay. Lifehacker (5/10) LinkedInFacebookTwitterGoogle+Email this Story
  • Other News
On the Internet, page-loading delays can stop customers from buying. Download our free report 3 Proven Ways to Boost Transactions with Web Acceleration and learn how Limelight Network's front-end acceleration technology can improve Time to Actions.
App Update 
 
Where Government Actions Meet Business Decisions.
Understand the impact of legislative, regulatory and spending actions on your business with an online tool featuring customized government-related data, news and analysis.
Visit bgov.com/SeeTheImpact for more information.
Featured Content 
 

Making Small Talk 
  • Did the queen lose her underwear?
    A pair of underwear that supposedly once belonged to Queen Elizabeth II is being sold on eBay. Supposedly, the garment was left on a private plane when the queen went to Chile more than 40 years ago. No official source has verified the authenticity of the underwear, but bids have already been placed on the item. The Telegraph (London) (5/14) LinkedInFacebookTwitterGoogle+Email this Story
 
Position TitleCompany NameLocation
Director of Sales- Logistics ChemLogixGreater Philadelphia Area , PA
Senior Director of Business Development & ConventionsASCPAlexandria, VA
Click here to view more job listings.

SmartQuote 
I've seen far too many successful people develop an elitist or ivory tower mentality."
--Steve Tobak, writing at CBS MoneyWatch
LinkedInFacebookTwitterGoogle+Email this Story

SmartBrief on Sales Partners


SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. All our industry briefings are FREE and open to everyone—sign up today!
Accounting
Advertising
Automotive
Aviation & Aerospace
Biotechnology
Business
Chemicals
Construction & Real Estate
Consumer Packaged Goods
Distribution
Education
Energy
Finance
Food Service
Health Care
Insurance
Legal
Manufacturing
Media & Entertainment
Nonprofit
Retail
Technology
Telecommunications
Travel & Hospitality
 

This SmartBrief was created for cpgbrokers@gmail.com

Subscriber Tools
SIGNUP SEND FEEDBACK E-MAIL THIS BRIEF
Today's Brief - Permalink | Update account information | Change e-mail address | Unsubscribe | Print friendly format | Web version | Privacy policy

Advertise
Sales Director:  Jim Pataki (212) 450-1682
Job Board:  Jackie Basso (202) 407-7871
 
SmartBrief Community:
 
 
Recent SmartBrief on Sales Issues:   Lead Editor:  Brooke Howell
     
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
 
 
© 1999-2012 SmartBrief, Inc.® Legal Information

No comments:

Post a Comment

Please comment thoughtfully CPG Brokers, your best resource to optimize your in store self exposure and maximize sku distribution.