Tuesday, May 22, 2012

How to avoid failure when implementing a process

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May 22, 2012
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The Leaderboard 
 
  • 3 ways to avoid leadership mistakes
    For leaders, making mistakes such as failing to communicate consistently or failing to define clear goals can have significant consequences, Chris Edmonds writes. A leader can avoid these pitfalls by fostering healthy relationships and by making sure everyone understands the organization's strategy. "Above all, leaders must hold themselves and others accountable for performance and values," he writes. Driving Results Through Culture blog (5/21) LinkedInFacebookTwitterGoogle+Email this Story
Hiring exceptional talent is critical to the success of your business. Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than 100%, a business needs great people to thrive. This guide provides best practices for securing the top talent you need to drive business results.
Sales Strategies 
  • Why providing recognition is key for sales managers
    Sales managers need to provide recognition when their sales representatives work hard, even if the results aren't tangible, writes Sean McPheat of MTD Sales Training. "Don't let the only time sales people get a compliment from you be when they close a sale," he writes. Also important: listening to salespeople's ideas, he writes. MTDSalesTraining.com (5/21) LinkedInFacebookTwitterGoogle+Email this Story
  • What you should know about sales management
    Sales managers need to see how their representatives are interacting with clients. "It is one thing to do a coaching session with a rep and agree on what they 'should' do," according to Jim Dickie of CSO Insights. "It is another to monitor their performance to see that they in fact can and are doing it." Effective managers should tailor their coaching techniques to the qualities of their sales representatives, he notes. CSO Insights blog (5/18) LinkedInFacebookTwitterGoogle+Email this Story
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Daily Data Points 
  • Survey: Young Americans plan to buy homes
    Almost 85% of Americans ages 18 to 34 say they plan to be homeowners one day, says a TD Bank survey. For those who own a home, 4 out of 5 say they bought their first home between the ages of 18 and 34, the survey says. "Our survey tells us that people are looking to buy homes, and attitudes towards homeownership have continued to remain positive over the years," says Michael Copley, TD Bank's executive vice president of retail lending. The Boston Globe (tiered subscription model) (5/21) LinkedInFacebookTwitterGoogle+Email this Story
  • Report: Cost of health care outpaced inflation in 2010
    The cost of health care per American worker in 2010 rose 3.3%, double the rate of inflation, according to a report from the Health Care Cost Institute. Prices rose as fewer people signed up for health care plans through their workplace, the report says. Bloomberg (5/21) LinkedInFacebookTwitterGoogle+Email this Story
On the Road 
 
  • Survey: Room price takes top spot among U.S. traveler considerations
    A survey by Wyndham Hotel Group has found that price ranks highest in importance for U.S. travelers when selecting lodging, followed by location and quality. The survey of about 5,600 adults in the U.S., Brazil, Canada, China and the U.K., found relaxation as the leading reason for taking a vacation. TravelPulse (5/21) LinkedInFacebookTwitterGoogle+Email this Story
  • Other News
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App Update 
  • Chatter to get messaging, screen-sharing options
    Chatter, Salesforce.com's enterprise social network, is adding an instant-messaging service and a screen-sharing feature. The messaging service should be available in June, with a pilot planned for the screen-sharing feature. TechCrunch (5/21) LinkedInFacebookTwitterGoogle+Email this Story
Featured Content 
 

Making Small Talk 
  • Americans love sports, but won't call out sick for them
    More than half of Chinese respondents to a recent survey said they had called in sick to watch a sporting event or to recover the next day. In contrast, only 11% of U.S. respondents said they had called in sick to watch sports. France was the only country to have a lower percentage of respondents do so. MSNBC/Life Inc. blog (5/21) LinkedInFacebookTwitterGoogle+Email this Story
 
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Director of Sales- Logistics ChemLogixGreater Philadelphia Area , PA
Senior Director of Business Development & ConventionsASCPAlexandria, VA
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SmartQuote 
To connect to the humans who leaders are charged with inspiring, leaders must proactively manage team members' heads, hearts and hands -- an exclusive focus on output does not create healthy relationships."
--S. Chris Edmonds, writing at his Driving Results Through Culture blog.
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