| News about digital retail commerce |  |
- Isis signs Macy's, Foot Locker for mobile-payment service
Isis, the mobile-payments player formed by AT&T, T-Mobile USA and Verizon Wireless, says it will partner with several retailers, including Macy's and Foot Locker, to launch in-store Isis Mobile Wallet payment services this year. Hundreds of local retailers in Austin, Texas, and in Salt Lake City will begin using the service as well. Wired.com/Gadget Lab blog (5/15), CNET (5/15)       | How do you translate a brick & mortar experience for the online consumer? Learn how Loehmann's tied existing loyalty programs, in-store returns, and more to their commerce site to meet the demands of today's connected consumer. Download the case study. | - Changing retail trends shift focus to Silicon Valley
Retailers who in decades past looked to New York's fashion and ad industry to inspire growth now have their sights set on Silicon Valley for fresh ideas fit for a digital age, this story says. U.S. News & World Report's four most-connected retailers -- Wal-Mart, Nordstrom, Lowe's and Starbucks -- have increased their investments in tech ventures aimed at furthering online retail and m-commerce efforts. U.S. News & World Report (5/15) - Smaller online retailers see sales dip in April
Small- and medium-sized online retailers saw their sales drop 4.3% in April compared to the same month last year, led by a 39.4% decrease in jewelry sales, according to Dydacomp. The book category, which saw sales rise 17.5%, was the only one of the 15 segments tracked to show an increase, the report said. Internet Retailer (5/15)  | Which do you choose: Customer frustration…or channel integration? Today's consumers expect to shop the way technology lets them work and live: easily, efficiently and seamlessly across channels. Aberdeen's 2012 Analyst Insight on the Omni-Channel Retail Experience explains how your competitors make that happen – and how you can too! This $399 value is now yours free. Download the report now! |
 | New Media & Technology |  |  | | - Poll: Facebook faces potential revenue hurdles
Facebook, which is set to go public on Friday, may face challenges in its efforts to increase revenue -- only 4% of consumers say they regularly click on ads on the social site, and 54% say they don't feel safe shopping on the site, according to an Associated Press/CNBC poll. CNBC (5/15)  | Earn 2X rewards points on gasoline purchases with The Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster:
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  | Companies in the News | | | | - Fab launches opt-in social-sharing feature
Fab.com will launch a new feature today that lets users see what products their friends are buying and sharing. The company expects the feature to succeed where a similar one from Facebook failed shortly after launching four years ago, largely because Fab gives users the choice of opting in, says CEO Jason Goldberg. Fast Company online (5/16) - Nordstrom wins kudos for customer engagement
Nordstrom was named one of the most-connected companies by U.S. News & World Report for its ongoing innovation and efforts to use digital technology and social media to connect with customers. "A lot of this technology is changing [customer] expectations around speed, around convenience, and we are working really hard to keep up with that," says Jamie Nordstrom, president of Nordstrom Direct. U.S. News & World Report (5/15)  | |  | | The Buzz(CORPORATE ANNOUNCEMENTS)
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- Brands' social publishing humanizes their messages
Becoming publishers via social media has been good for brands, humanizing them to consumers, say panelists at Internet Week. Social media connections have forced brands to "take the steps to actually care about what users want to know," said IBM social strategist Jack Mason. BuzzFeed President Jon Steinberg said, "Awareness, favorability and intention to purchase all go through the roof when you tie a social gesture to them." Adweek/Internet Week blog (5/15)  | Discover Balanced Travel at Element Hotels
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  | Shop.org Spotlight | | | | - Why retailers must pin up their brands on Pinterest
A brand's success in the social sharing environment goes as far as the continued -- and genuine -- buzz of customers. In a recent blog post, Shop.org's Artemis Berry explains why Pinterest is hitting all the right notes with socially minded consumers and retail brands. Berry explains that after one year of huge success, retailers must start believing in the "Pinsanity" for a fresh, new way of niche social engagement. Read more. Shop.org Blog (2/15)
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Retailers might make only 25 cents on the dollar -- and sometimes even less -- on special coupon offers on Internet coupon sites such as Groupon and LivingSocial. Source: 
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