November 10, 2011 | News for the food, beverage and consumer packaged goods industry |  |  | - Barry Callebaut predicts higher raw material prices
Barry Callebaut expects sales volume to increase 6% to 8%, but said prices for raw materials will likely remain volatile and high. "The underlying fundamentals are worrying because the total crop of cocoa did not grow in the last four years but demand rose," said CEO Juergen Steinemann. "There's an underlying structural pressure on volume, which means that the price should go up." Reuters (11/10) - Tyson executives honored by White House
Two Tyson Foods executives were honored as Champions of Change by the White House, and invited to participate in a discussion about hiring military veterans. "In my experience, current and former military personnel are quality hires for many positions at Tyson Foods," said Russell Tooley, senior vice president of corporate and international human resources, who was honored alongside James David, pricing manager in the consumer products division. Progressive Grocer (11/9)  | Mintel finds consumers aren't looking for HFCS. Only 4 percent of consumers are looking to reduce or avoid high fructose corn syrup (HFCS), according to newly released study findings by Mintel Research Consultancy. Over 2,000 consumers were surveyed on sweeteners, with some surprising results. Visit CornNaturally.com/Mintel for details. |
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- Harris Teeter will bring Thanksgiving to N.C. food bank
Harris Teeter plans to deliver enough food for 2,000 Thanksgiving dinners to Second Harvest Food Bank of Metrolina in Charlotte, N.C. The retailer will partner with Jon Beason, linebacker for the Carolina Panthers, to present a food-filled truck to the center and bring bags of food to families at the local affiliate of Boys & Girls Clubs of America. Progressive Grocer (11/9)  | Logistics is much more than the movement of goods and services. It's also your pre-game strategy. Before you step on the court, you need the right players running the right plays at the right time. Learn more about those key plays in this free whitepaper from UPS and get in the game of logistics. |
Health & Wellness |  |  | | GMA News |  |  | | - Consumer complaints and social media webinar announced
Social media has changed the face of consumer complaints; where consumers once wrote letters, made phone calls and sent e-mails they are now starting Facebook groups, posting videos on YouTube and following Twitter feeds. Because consumers are no longer reaching out directly to companies, the landscape of customer service has begun to evolve.
On Dec. 14, from 1-3 p.m. EDT, join GMA for the Consumer Complaints Webinar: Managing Social Media and Its Effects on Customer Service, where industry experts will discuss the significant role social media plays in customer service and how companies can leverage new opportunities to manage consumer complaints and strengthen customer relationships. For more information, or to view the agenda click here. Government & Food Safety |  |  | | SmartQuote |  |  | |  | Freedom is man's capacity to take a hand in his own development. It is our capacity to mold ourselves." --Rollo May, American psychologist  | | | This SmartBrief was created for cpgbrokers@gmail.com | | Read more at SmartBrief.com | A powerful website for SmartBrief readers including: | | | | | | Recent GMA SmartBrief Issues: - Wednesday, November 09, 2011
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