News about digital retail commerce |  | - Getting to know Shop.org's new executive director
Vicki Cantrell sees herself as a lucky, happy person whose retail career has shaped her life and her views. After just a few days on the job, Cantrell shares her thoughts on the holiday season, dishes on her first job and talks about her plans for helping all of NRF's retail communities work together. Shop.org Blog (11/16)  | Download GSI Commerce’s 2011 Holiday Planning Guide GSI’s 2011 holiday guide centers around the key tactics to keep top of mind. It contains a practical checklist that spans 10 critical areas of your business, and includes a workbook to help you move from concepts to planning easily. Download now » | - Survey reveals e-commerce priorities for Chinese consumers
Consumers in China shop online for three main reasons: choice in products, the chance to compare prices between retailers and convenience, according to a survey from Acquity Group. While the number of Chinese consumers moving to online shopping is big, many are only making small purchases and paying COD, largely because of concerns about product authenticity and online security. Fast Company magazine (11/2011)  | Are You Ready for the Connected Consumer? What makes the connected customer tick? What can you do to ensure your brands are top-of-mind when customers navigate browse and buy? Register Now for your copy of The Connected Consumer research report and learn what steps you can take today to stay connected to your customers. | New Media & Technology |  |  | | - Tips for boosting conversion rates
Consumers will visit your site several times before making a purchase, and 75% of those who abandon their carts before buying will come back within the month, according to Forrester Research. This story offers tips to boost conversion rates by gaining a greater understanding of consumers' behavior. ClickZ (11/15)  | Earn 2X rewards points on shipping costs with The New Business Gold Rewards Card from American Express OPEN. Designed to earn Membership Rewards® points faster: • 3X points on airfare • 2X points on advertising, gas, and shipping • 1X points on everything else • For a limited time, 50K bonus points when you spend $10K your first 5 months LEARN MORE AND APPLY |
  Companies in the News |  |  | | - Amazon extends comparison-shopping app to Android
Amazon released a Google Android version of a comparison-shopping mobile application launched last year for Apple's iPhone. Users can scan a bar code, snap a product's picture or say the name of an item to access information on Amazon.com. TechCrunch (11/15) - Zappos founder launches loyalty site
Zappos founder Nick Swinmurn launched RNKD.com, an online platform and mobile application offering users a chance to earn discounts and deals from vendors based on items they already own. "Every consumer has favorite brands and stores they are loyal to, but most have never been recognized or rewarded for their purchases," said Swinmurn. Women's Wear Daily (free content) (11/16)  | |  |  | The Buzz(CORPORATE ANNOUNCEMENTS) The Future of Retail and Tomorrow’s Consumer — A Market Research Study This multi-country study conducted by Forrester Consulting, commissioned by Demandware, reveals the gap between consumers’ purchasing behaviors and retailers’ cross-channel tactics, and shares valuable recommendations for transitioning from channel-centric to consumer-centric commerce. Download today. Interested in learning more about advertising with SmartBrief? Click here for detailed industry information and media kits.  |  |  | |  | Shop.org Spotlight |  |  | | - Free shipping, online discounts have holidays shoppers purchasing earlier this year
Early Black Friday sales and special holiday offers have piqued many Americans' interest this year as over half have started their holiday shopping, up slightly from 48.9% last year, according to a recent NRF survey. "Whether it's free shipping on select online orders or discounts across the board, those looking for great deals on items -- either as a gift or for themselves -- won't have to look far," said NRF President and CEO Matthew Shay. Read more. - Shop.org SmartStat: Nov. 16, 2011
Almost three-quarters of retailers have invested in their Facebook page this year in anticipation of the holiday season. Source: Shop.org's 2011 eHoliday survey SmartQuote |  |  | |  | Who would venture upon the journey of life, if compelled to begin it at the end?" --Madame de Maintenon, French aristocrat  | | | This SmartBrief was created for cpgbrokers.data@blogger.com | | Advertise | Senior Account Director: Dena Malouf (202) 407-7837 | | | | | | Recent Shop.org SmartBrief Issues: - Tuesday, November 15, 2011
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