  | February 29, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - Ryan Seacrest demonstrates the power of poise in leadership
Leaders should pay attention to the way TV personality Ryan Seacrest handled an awkward moment on the red carpet before the Oscars, when actor Sacha Baron Cohen poured some sort of powder on his suit. Seacrest recovered quickly from the incident and joked to lighten the mood, then, he got back to work. Like Seacrest, business leaders who are often in the public eye have to be ready to handle unexpected -- and unpleasant -- situations. EblinGroup.com/Next Level Blog (2/27)       |  | Sales Teams Are Stretched Too Thin To Maximize Revenue
Sales teams across the globe are expected to cover more than ever. New research shows that this has made it much more difficult for them to see competitive defections and opportunities to sell more – "blind spots" that can cause as much as 12% of revenue to fall through the cracks. Learn how companies are taking simple steps to address this. | | | - How sales leaders can clear the path to success
As a sales leader, it's your job to remove obstacles on your team's road to success, writes S. Anthony Iannarino. Sometimes these obstacles will come in the form of customer demands; at other times, salespeople need help to overcome personal challenges. "A good coaching sales manager can help a salesperson to discover the obstacle ... and can help them clear the path to success," he writes. TheSalesBlog.com (2/24) - How social media will affect sales management
Social media has been accepted by sales organizations, and now it's time to predict how social media will shape the future of business, writes Ken Thoreson. "As CRM applications improve and as more cloud based applications are developed there will be a greater integration and utilization of business social media," he writes. YourSalesManagementGuru.com (2/27) |  | Maximize Your Business's Potential.
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  | | | Daily Data Points | | | |  | |  | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | | | On the Road | | | |  | - 6 ways to air your gripe with an airline
When a beef with an airline leaves a bad taste in your mouth, you have several options for literally "writing" your wrongs. Travel writer Ed Perkins is here to help you get the word out via websites, social media, gripe sites, review sites, the Better Business Bureau or even the Department of Transportation. Don't expect an admission of wrongdoing from the airline. "You'll feel better, but don't think anyone at the airline will lose sleep over your plight," Perkins writes. Orlando Sentinel (Fla.) (2/22) |  | Organizational Privacy Architecture and Assessment
This checklist for Ecommerce, Web Development and Design, and Direct Marketing professionals enables you to gauge your organization’s privacy compliance and best practice levels. Thousands of companies leave the intricacies of privacy management to TRUSTe, the 13-year-old leader in online privacy. Gain an overview of the program today. |
 | | | App Update | | | |  | - Tech leaders address security threats in the modern age
New solutions are needed to protect companies from the security risks posed by young workers, who may have different ideas about security and privacy than their older colleagues have, said Enrique Salem of Symantec. Salem and his peers at Salesforce and Facebook envision a new kind of firewall that keeps tabs on outgoing traffic. VentureBeat (2/28)
 | Give people room to run and they will typically run faster and further than you ever imagined. Seriously. No one loves a micro-managing control freak as a boss."
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