| March 6, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - A damage-control plan for those inevitable leadership lapses
Making mistakes is a natural part of leadership, but it's important to respond to them correctly, Art Petty writes. You should acknowledge when you have made a mistake and avoid making excuses. "Blaming the weather, competitors, the market, sunspots, lack of resources or anyone else on your team is only going to exponentially compound the damage to your leadership credibility," he explains. ArtPetty.com/Management Excellence blog (3/5)       |  | How can you help your company get well sooner?
Visa Healthcare cards reduce paperwork, reimbursement checks and mailing costs, making your job go faster and more streamlined. They also provide employees convenient access to health-benefit funds, which means happier employees and increased enrollment. Visit visa.com/healthcare to learn more. |
  | | | Sales Strategies | | | |  | - Put yourself under the microscope before you fire a sales rep
Before firing a sales representative, you should make sure that you provided them every opportunity to succeed, writes S. Anthony Iannarino. Think twice about firing salespeople who are open to coaching, because you can probably help them to improve. However, salespeople with negative attitudes are a true danger to your company, he writes. TheSalesBlog.com (3/4) |  | How to Get the Package You Need—Without Breaking the Bank
A robust benefits package can be the difference between someone choosing to work with you versus a more established competitor. But with the cost of benefits rising each year, providing a benefits package that helps you attract, retain and motivate talented people gets harder all the time. Download, 5 Ways To Manage The Rising Costs of Benefits. |
 | | | Daily Data Points | | | |  | - U.S. service sector expanded in February
Reaching its highest level in a year, the Institute for Supply Management's service sector index improved to 57.3 in February compared with 56.8 in January. The expansion was driven by new orders and a more stable housing market. Reuters (3/5) |  | Over 1,700 CMOs shared their insights on the fundamental shifts transforming business and the world. Find out how they are striking a better balance between investing in solutions that drive efficiency and those that improve decision making, foster collaboration,and enhance customer relationships. |
 | | | On the Road | | | |  | - Hit the road without letting the road hit back
Water, lavender essential oil and a long bike ride or jog -- it's the prescription for better health when traveling, this blogger notes. Traveling "is stressful ... too much of it can really damage your health," this blogger writes. That's why it's important to take the steps to ward off stress and illness. The Economist (3/5) |  | Buyer's Guide: eSignature Solutions for Sales Contracts
Learn how to reduce time-to-signature in the sales process with eSignatures. Ever since Congress passed the ESIGN Act in 2000, which established the legality of electronically signed documents, companies have begun to recognize the importance of eSignatures to their profitability. | | | - Stop spammers from targeting your business e-mail address
The problem with posting your e-mail address online is that spammers will have access to it, writes Dave Johnson. To combat the problem, try displaying your e-mail address in an image -- which automated systems aren't very good at reading -- or implement a contact form, he suggests. CBS MoneyWatch (3/2) |  | The Business Platinum Card® from American Express OPEN
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  | |
- Building air bags designed to avert earthquake damage
A Japanese firm has created an air bag system designed to protect buildings from earthquakes. After detecting an earthquake, the system inflates the air bags to lift the building a few centimeters off its foundation. The company is installing the system in about 100 buildings, according to a spokesman.  The Telegraph (London) (3/5)  | If you can't handle the accountability heat, get out of the leadership kitchen. It's part of the job."
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| | | | | | | Recent SmartBrief on Sales Issues: - Monday, March 05, 2012
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