| March 28, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - How to cultivate charisma
If you want to become a more charismatic leader, you should start by figuring out why, writes Brian Evje of Slalom Consulting. "How does being more magnetic serve your leadership responsibilities? How will this enable you to better serve the organization?" he asks. You should also be comfortable with who you are and be willing to practice your skills. Inc. online/Leadership Uncut (3/26)        |  | Learn how Oka b. stays a step ahead with eCommerce solutions from Amazon
In this case study you’ll learn about eCommerce solutions from Amazon that have driven business results for Oka b. — a U.S. manufacturer of casual footwear — and helped them achieve greater business success. Download the case study. |
 | | | Sales Strategies | | | |  | - How to fix sales-training screw-ups
A few sales-training mistakes could have hurt your team's first-quarter performance, so it's time to get back on track, writes Matt Sharrers. For example, you may have used generic sales-training materials, or you may have failed to reinforce the lessons learned. To remedy these problems, create training modules based on your sales process, and create a reinforcement plan, he advises. Sales Benchmark Index/Sales Force Effectiveness Blog (3/25) - The changing nature of B2B buying
Business-to-business buyers like their business-to-consumer cousins are looking for more experiential buying processes, Tony Zambito writes. "What we are witnessing today is a marked shift from funnel-thinking to that of focusing on the total buyer experience that does not fit neatly into stages or step approach thinking," he writes. iMedia Connection (3/26) - The secret to managing millennials
Research found that members of the millennial generation are willing to follow authority and want to be involved in meaningful work, writes Janet Spirer of Sales Horizons. Rather than bending over backward to serve millennials, it's a good idea to create a strong organizational culture that works for all generations of employees, she advises. SalesTrainingConnection.com (3/26) | Daily Data Points | | | |  | - Gains in jobs boost Americans' confidence
Americans are expressing an increasing sense of confidence as the job market improves, a Gallup poll found. "Americans' confidence in the economy is at its best level in four years, despite high gas prices," says Dennis Jacobe, Gallup's chief economist. CBS MoneyWatch (3/27) |  | Small-business owners can seize opportunities to help reduce their taxes, lower their expenses and reinvest in their businesses this tax season. This free white paper brought to you by American Express OPEN, will help you learn how to navigate changes in tax legislation, leverage often overlooked deductions and strategize for the coming years. SmartBrief readers: Download your 2012 Small Business Tax Strategy white paper now. |
 | | | On the Road | | | |  | |  | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | | - Top apps for businesspeople on the go
If you need to modify travel plans on the go, the Kayak mobile application is a good solution, writes Amy Gahran. The app, which is available on a range of mobile devices, aggregates travel deals from other sources. Other useful travel apps include TripIt, for creating travel itineraries, and FlightTrack, she writes. Entrepreneur online (3/27)
- Japanese "ghost ship" spotted off the coast of Canada
An abandoned Japanese "ghost ship" that was lost in the tsunami has been discovered off the west coast of Canada. The ship could be followed by the arrival of additional debris. Experts with the U.S. National Oceanic and Atmospheric Administration's Marine Debris Program had expected tsunami debris to arrive in 2013, but it could be coming much sooner. Gizmodo (3/26), Chicago Tribune/Reuters (3/28)  | As they say in golf, don't follow a bad shot with a bad shot. Q1 is over."
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