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  | Global retail industry news |  |
- Myer speeds up plans to downsize store space
Myer plans to close some stores in underperforming markets and shrink space in other areas as it boosts investment in online retail operations. "That could see department stores evolve into a place to pick up items bought online, or where consumers can browse and try on items before buying online, or even a place where goods can be exchanged," said spokeswoman Jo Lynch. The Sydney Morning Herald (Australia) (19 Dec.)       | Key Steps Business Owners Should Know About Successful International Payments. This American Express® guide helps you streamline FX payments. Includes FX payment provider profile, how to simplify payments, and insightful FAQ. |
 - Costcutter to launch Kwik Save stores in 2012
Costcutter plans to roll out its first four Kwik Save-branded stores in the north and south of England next year, as a lower-priced alternative to its namesake convenience stores. Costcutter trademarked the name after the original Kwik Save supermarket chain stopped operating in 2009. "It will be a little bit of 'pile it high, sell it cheap', which is what the Kwik Save brand was before, but in convenience format," said Marketing Director Ian Bishop. MarketingMagazine.co.uk (U.K.) (16 Dec.)  | Gain Deeper Insight into the Hyperconnected World
To accelerate your online business and stay ahead of the competition, you need insight into the latest security, connectivity and mobile trends. Click here to join Akamai, as we discuss the findings from the latest State of the Internet Report and its impact on the online industry. |
 - Japan's consumers spend more on holidays post-quake
Japan's department stores are getting a boost from consumers who are spending a bit more this year to celebrate the first holiday season since the March 11 earthquake and tsunami that devastated the country. "I wouldn't say the spending is keeping the recovery intact, but it's definitely providing support for an economy that faces growing downside risks from overseas," one analyst said. Bloomberg Businessweek (19 Dec.)  | Voice of the Customer is not just about surveys anymore.
Customers are interacting with your brand through multiple channels including the website, retail store, contact center and even social media. Download this white paper and learn how you can easily gather and leverage data from all customer touchpoints to deliver a superior customer experience. |
 - Online retail's rise in India
While officials debate the wisdom of allowing foreign retailers to own a larger share of their businesses in India, the rapid rise of online retail there could make it a moot point for many brick-and-mortar merchants, say some industry watchers. Online retail sales in India are forecast to hit $11.5 billion this year, up from $8 billion in 2010. Business Standard (India) (18 Dec.) - Poundland prepares to roll out online store
UK-based Poundland is gearing up to launch its first e-commerce website, which will replicate its everything-for-a-pound brick-and-mortar strategy. Competitors Poundworld and 99p stores have yet to announce their own online strategies. The Grocer (U.K.) (17 Dec.)  | Consumer Insights Your Brand Needs to Know: Latest Trends in Behavioral Advertising
Learn what brand managers, advertisers, as well as networks, agencies, and publishers need to know about consumer survey insights into behavioral ad serving, also known as interest-based advertising. Learn more today! |
 | Spotlight on Mass Merchandise |  |  | | |  | - Billabong's growth plans come at a cost
Billabong said its earnings for the second half of 2011 may decline as much as 26% over the same period last year, amid slowing sales in key markets including Australia, Europe and the US. The chain has taken on more debt in recent years to buy retail outlets and gain more control over its distribution channels. The Wall Street Journal (19 Dec.)  | What if there was a gold mine of data that was going untapped by your data decision-making programs? Today, the role of video can extend far beyond security. Data gathered from video surveillance can now help decision makers actually grow a business rather than just protect it. Download this free white paper and learn how video analytics can translate to competitive advantage. |
 | NRF News | |  | | - The most successful social retail campaigns of 2011
The Shop.org 2011 Social Commerce Study found that 42% of online consumers have "followed" a retailer proactively through Facebook, Twitter, or a retailer's blog. But how are retailers maximizing these social connections? At Retail's BIG Show, Jan. 15-18 in New York City, Ice.com Founder Pinny Gniwisch and other experts will discuss the best social campaigns of 2011 and what's to come in 2012. Learn more.
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--Shelby Foote,
American historian and novelist  |
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