| February 8, 2012 | | CONNECT WITH SMARTBRIEF |  |  | |  | | | The Leaderboard |  | | |  | - Are the best bosses young guns or old-timers?
Conventional wisdom says old-timers make better bosses -- but in recent years, callow young CEOs such as Mark Zuckerberg and Larry Page have challenged that notion. Some argue that while it's possible to teach a young boss to manage responsibly, it's much harder for older leaders to acquire their younger counterparts' hunger, creativity and appetite for risk-taking. The Wall Street Journal (2/7)      - How the rise of women is changing the world of leadership
The traditional societal model, in which men go to work and women stay home to raise the kids, is dead, John McKee writes. Women fill the majority of U.S. jobs and have made an impact at the top levels of some technology companies, he writes. "Women and men often manage differently. Neither style is more 'right' in every situation than the other -- they're simply different," he notes. TechRepublic/IT Leadership blog (2/7)  |  | Organizational Privacy Architecture and Assessment
This checklist for Ecommerce, Web Development and Design, and Direct Marketing professionals enables you to gauge your organization’s privacy compliance and best practice levels. Thousands of companies leave the intricacies of privacy management to TRUSTe, the 13-year-old leader in online privacy. Gain an overview of the program today. |
 | | | Sales Strategies | | | |  | - 3 steps to saving your sales team from failing the business
One credit card processing company was attracting bad customers who actually hurt the value of the business, write Karl Stark and Bill Stewart. The key to fixing this problem was to alter the sales compensation plan to encourage salespeople to pursue higher-quality, longer-term customers. "If you give your people the right incentives, they can work wonders for you," they write. Inc.com/Herding Gazelles blog (2/7) | Daily Data Points | | | |  | - Consumer confidence increases for fifth straight month
Consumer confidence in the U.S. continues to climb, as the latest data from the Gallup Economic Confidence Index hit -27, on a scale where -100 in a complete lack of confidence and 100 is complete confidence. The January report marked the fifth straight month of increasing confidence. "[J]ob market momentum will need to continue if the improvement in Americans' economic confidence is to persist. Economic confidence still has a long way to go to get into positive territory," Gallup says. The Hill/On the Money blog (2/7) |  | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | | | On the Road | | | |  | - 5 tips for avoiding stress in transit
Airplane travel can be annoying and stressful, but there are some strategies you can use to ease the process, writes Sabrina Parsons of Palo Alto Software. It's important to be polite when dealing with agents, research your options and be aware of cities -- such as San Francisco and Chicago -- that often have delays. Forbes (2/7) |  | Costs are rising in China and Japan, prompting high-tech firms across Asia to consider new sourcing locations so they can remain efficient, while focusing more on service. What will be the impact of this behavioral shift? Learn about the findings in this free white paper. |
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 | Customer value varies dramatically; every business has 'good' and 'bad' customers from a lifetime value perspective."
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| | | | | | | Recent SmartBrief on Sales Issues: - Tuesday, February 07, 2012
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