7 sales-leadership lessons from TV's Gordon Ramsay

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June 26, 2012 CONNECT WITH SMARTBRIEF Share | Sign up | Archive | Advertise The Leaderboard    How to learn and keep composed during a crisis Firefighters keep an outward calm, allowing them to analyze a complex situation and possible answers without succumbing to the tumult, says John Baldoni. For leaders looking to develop this trait, he recommends taking a few deep breaths, relaxing the tension in your face, and avoiding fast, loud speech. These can help you -- and others -- keep calm. SmartBrief/SmartBlog on Leadership (6/22)         Prosper from CMO Insights on Email Deliverability An email marketing campaign is all for naught if the email never reaches the inbox. Learn what senior marketers are doing to ensure that it does. Download "CMO Perspectives on Email Deliverability" to fine-tune an email deliverability strategy that's right for your organization. Sales Strategies    7 sales-leadership lessons from TV's Gordon Ramsay Sales leaders should pay attention to the example set by chef Gordon Ramsay, who gets contestants excited on the television show "MasterChef" by letting them know that they are the cream of the crop, writes Carol Tice. "Let your sales staff know you interviewed a lot of people, and they are the chosen elite." Ramsay's antics also hold plenty of other lessons for sales leaders; for example, they show the importance of demanding respect and of providing a good compensation package, Tice writes. Entrepreneur online/Reality Check blog (6/22)       How to refocus your team on its most important tasks There are several issues that could complicate the jobs of sales professionals and thus make them less effective, writes Scott Gruher. Sales representatives may not be able to perform at their peak if they are given too many responsibilities or if they end up with responsibilities that should be assigned to people in other departments, he writes. You can fix these issues by laying out all of the tasks assigned to your sales team in a chart. Sales Benchmark Index/Sales Force Effectiveness Blog (6/23)       Are your salespeople doing a good job of relationship management? Building relationships is an important part of sales, but measuring how successful a representative is at this task can be tricky, writes Steve Reeves. However, a few metrics, such as customer referrals and testimonials, may be useful in determining whether a sales representative is succeeding at relationship management. Successful Sales Management blog (U.K.) (6/24)       Hot off the Presses! Q2 2012 ERP Comparison Guide Get off to a successful start in the new quarter by shortening the time needed to purchase ERP software. Begin accurately controlling costs, inventory, and revenue forecasts. Learn how in this free download from Ziff Davis. Daily Data Points    Volume for May equipment loans and leases was up 10.7% U.S. loans and leases for business equipment rose 10.7% in May from a year earlier, a survey from the Equipment Leasing and Finance Association found. Loan and lease volume increased just 1.6% from April to May, which some attribute to softening demand. The Wall Street Journal (6/25)       Other News Survey: IT budgets are up 1.7% for insurance carriers in U.S., Canada Insurance Networking News (6/25)       Survey: Consumer interest in mobile drives banks' digital spending Bank Systems & Technology (6/22)       Data Management Meets the Future Discover the latest innovations in database and data warehousing software. Watch the IBM Virtual Conference now, featuring Colin White and a series of IBM thought leaders. Watch now and receive an exclusive white paper! On the Road    New Orbitz initiative offers costlier hotel rooms to Mac users Orbitz Worldwide is testing a program that would display more expensive hotel options in searches by Mac users. The online travel agency launched the initiative in response to survey results indicating that Mac users are 40% more likely to choose higher-category hotels compared with PC users and spend as much as 30% more per night during their hotel stay. Reuters (6/26)       Other News Airline contracts remain in favor of carriers despite new pro-customer rulings USA TODAY (6/26)       Any business expanding globally needs to be aware of the complex and oftentimes stringent privacy regulations they'll encounter as they move into new markets. In the EU, for instance, a strict regulatory framework that could spell headaches for U.S. businesses who don't have the facts. Download this FREE eBook to avoid common pitfalls and streamline EU legal compliance. App Update    The new iPhone could require new accessories A YouTube video claiming to show the case of the next generation of iPhone indicates the new device might not use Apple's 30-pin connector, which has been included on a wide variety of the company's products over the past several years, Tony Bradley writes. This means consumers might need to buy new accessories or use an adapter. PCWorld Business Center/Net Work blog (6/22)       The recruiting ecosystem is changing, led by professional social networks like LinkedIn and social media apps like Jobvite. Examine how the new ecosystem creates a streamlined, scientific and democratic approach to the recruiting process in this free white paper. Featured Content    Whose Recommendation Has the Most Influence on Customers? Courtney Rubin The Well Daily: A Healthy Alternative to Web News Donna Fenn Best Small Towns for Business in America Barry Moltz Is Your Ego Getting in the Way of Your Innovations? ANITA CAMPBELL 5 Tips For Branding Your Company On Twitter Samantha Cortez Making Small Talk  Vincent van Gogh's "Starry Night" is reproduced with dominoes An online video that has drawn more than 100,000 views depicts a re-creation of Vincent van Gogh's "Starry Night" painting out of 7,067 dominoes. As the dominoes are toppled, they gradually form a depiction of the famous work of art. The Telegraph (London) (6/25)       SmartQuote  [T]oo many companies skimp on the bonuses they should offer to get sales staff truly motivated." --Carol Tice, writing at Entrepreneur online's Reality Check blog       SmartBrief on Sales Partners SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. 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