Monday, June 27, 2011

Reviewers forgo trustworthiness in exchange for attention

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June 27, 2011
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News about digital retail commerce

  Top Story 
 
  • Macy's and Bloomingdale's sell online in 91 countries
    Macy's and Bloomingdale's are accepting online orders starting today from shoppers in 91 countries, after a monthlong test in the U.K., Canada and Australia. The chains join other retailers that recently expanded internationally online, including Barneys New York, which began shipping to 90 countries last month. Women's Wear Daily (subscription required) (6/26) LinkedInFacebookTwitterEmail this Story
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  Online Retail Trends 
 
  • Reviewers forgo trustworthiness in exchange for attention
    Consumers eager to be heard over the growing crowd of online product reviewers at Amazon and on restaurant review sites will exaggerate, often resulting in extreme reviews that readers should take with a grain of salt, according to a new study to be published in the Economic Journal. "When there are many reviewers, each reviewer has only a small influence on potential customers and their temptation to write extreme reviews becomes large," one researcher said. The Guardian (London) (6/26) LinkedInFacebookTwitterEmail this Story
 
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  New Media & Technology 
 
  • Peeka sells discounted deals, pays businesses full price
    Peeka, an auction site that lets users bid on products including restaurant meals, drops the price each time a "peeker" passes on the deal, a service that appeals to the retail and restaurant partners because the businesses receive full asking price, says business director Adam Trent. Peeka plans to expand the service from national restaurant chains to local eateries in the next six months, he said. SmartBrief/SmartBlog on Restaurants (6/27) LinkedInFacebookTwitterEmail this Story
 
  • Google and eBay executives see bright future for mobile payments
    One-third of retail store and restaurant checkouts will be upgraded to accept mobile payments using near-field communications technology this year, predicts Google's Eric Schmidt. Leaders at Google and at eBay-owned PayPal, which now books about $10 million in daily mobile payments, predict a huge boom in NFC-enabled mobile payments in the coming years. eWeek.com (6/26) LinkedInFacebookTwitterEmail this Story
  • Acquisitions are way up for e-commerce vendors
    E-commerce technology providers are consolidating at an increasingly rapid rate, with 333 deals so far this year compared to 338 for all of 2010, according to data from advisory firm Petsky Prunier. The bigger players that result from the acquisition spree are likely to create simplified vendor relationships for online retailers as companies bring more services under one umbrella, says Hayneedle CTO Steven Dee. InternetRetailer.com (6/24) LinkedInFacebookTwitterEmail this Story
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  Hot Topics 

Top five news stories selected by Shop.org SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  Companies in the News 
  • Netflix CEO takes a seat on Facebook's board
    Netflix CEO Reed Hastings joined Facebook's board of directors, possibly bringing the social site an opportunity to produce revenue by adding a video-streaming service. In March, Facebook partnered with Warner Bros. to let users spend Facebook Credits to watch two of the studio's movies. InternetRetailer.com (6/24) LinkedInFacebookTwitterEmail this Story
  • EBay will send user information to Australian tax agencies
    In August, eBay Australia will give taxing authorities data on users who have sold more than $20,000 during the past 12 months. The company said it is legally required to provide the data, which include names, contact information, monthly sales volume and possibly bank-account information. AuctionBytes (6/24) LinkedInFacebookTwitterEmail this Story
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Results based on number of times each story was clicked by readers.

  Shop.org Spotlight 
 
  • ModCloth CMO discusses the future of social media
    If you're a retailer, there's no doubt you're on Facebook and Twitter. But what about Polyvore, Tumblr, Pinterist, Kaboodle or Go Try It On? Clothing retailer ModCloth is a step ahead of the competition when it comes to social engagement -- and their customer base loves it. In a recent Q&A on the Shop.org blog, ModCloth CMO Kerry Cooper shares insights and projections on social media trends as well as the platforms that work for their target customer. Read more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Action is the antidote to despair."
--Joan Baez,
American musician


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