| June 6, 2012 | News for the retail industry |  |  | |
 | Could you get more ROI from CRM?
It's no secret that closer customer relationships generate more sales. But if you haven't introduced your associates to the power of advanced clientelling, you haven't even begun to realize your full profit potential! Learn how with our in-depth White Paper: Five Steps to a Better Class of Clientelling. Download your copy now! |
 - J.C. Penney revives "sales"
J.C. Penney continues to adjust in light of its first-quarter results. The retailer is dropping what had been new phrasing, "month-long value," for the word "sale" -- a word the company had earlier denounced -- acknowledging that consumers were confused by the change. "That's a messaging change within our vision for how we want to compete," said CEO Ron Johnson. In separate news, the company is preparing to launch shops-within-shops in the apparel department. Advertising Age (tiered subscription model) (6/5), Home Textiles Today (6/5)      - J.C. Penney eyes big-city opportunities: J.C. Penney ultimately would like to open more stores in bigger markets, selling more sophisticated merchandise and competing with existing stores operated by competitors including Macy's and Kohl's, CEO Ron Johnson said Tuesday. "When we get content correct, we think we can become a growth vehicle." The Wall Street Journal (6/5)
- Christopher & Banks sees better days ahead
Women's specialty apparel retailer Christoper & Banks struggled during the recession and recently reported a 15% drop in first-quarter sales, but the company expects to report positive same-store sales in the second half of the year, after stores debut collections from the retailer's new merchandising team. Another bright spot: a private-label credit card program is attracting more first-time shoppers, and cardholders are spending more than the chain's average customers. Star Tribune (Minneapolis-St. Paul, Minn.) (6/5)  | You may be considering a cloud computing solution or in the midst of specifying one or even implementing a solution. Read this paper to see what IBM discovered about how companies like yours are adopting, implementing and using cloud computing solutions. Learn about the current rate of adoption, drivers, barriers, and considerations that are influencing the adoption of cloud computing. |
 - Fashion brands see silver lining in global economic cloud
Global economic woes from slower-than-hoped-for U.S. job growth to Europe's ongoing debt crisis to Asia's growth slowdown have fashion industry executives taking a conservative approach to merchandise and inventory planning. Still, executives from companies including VF Corp., Coach and J.C. Penney struck an optimistic note at an annual conference this week. Women's Wear Daily (subscription required) (6/6)  | Experian/Moody's Analytics Small Business Credit Index — "The Q1 analysis has shown that small businesses are finally getting some relief from the credit crunch that has plagued many of them since the Great Recession," said Mark Zandi, chief economist at Moody's Analytics. Download the report now! |
 - How Casual Male uses technology to manage regional inventories
Casual Male has been using QuantiSense inventory management software since 2007, and the retailer expects to increase its use of business analytics tools as it opens more Destination XL locations. The chain uses the tools to track sales of key lines and to adjust inventory levels in specific geographic areas based on how well specific lines are selling there. The Wall Street Journal (6/4)  | Learn how a multi-layered data security solution, including encryption and tokenization, protects data in transit, in use and at rest. When combined, these two technologies provide a powerful method for securing sensitive data wherever it exists. Get proof here. |
 - NRF contest winner adds online retail store
In the midst of competing for the $25,000 top prize in NRF's "This is Retail" contest in April, Honolulu boutique Eden In Love also was preparing to launch the shop's first e-commerce site. This story takes readers behind the scenes as the boutique prepared for its online retail launch. Hawaii Business magazine (6/2012)  | 10 Principles for Building an Effective Human Capital Plan
The Human Capital Plan is an important tool that organizations use to drive focused actions that can ensure goal achievement and business success. It allows organizations to assess, plan for, and respond proactively to its human capital challenges and needs. Download the white paper to learn more. |
 | Policy & Government Affairs |  |  | | |  | - Court rules CVS workers aren't entitled to chairs
CVS doesn't have to supply its cashiers with chairs because the nature of the job doesn't "reasonably permit the use of a seat," said a California judge who ruled in the retailer's favor on Friday. CVS is one of several retailers hit with similar seat-seeking lawsuits in California in recent years. The Huffington Post (6/5)  | We're Not Just Bankers, We're Builders
GE Capital offers businesses and consumers around the globe an array of financial products and services, helping to build businesses through capital, insight, knowledge and expertise. We're not just bankers, we're builders. Visit GE Capital. |
 
| NRF News | |  | | - Father's Day shoppers to flock to department stores this year
Although Mother's Day is king when it comes to giving parents the "royal treatment", dads across America can expect a little extra love this year for Father's Day. NRF's Father's Day survey conducted by BIGinsight found that more than four in 10 shoppers will turn to department stores to buy gifts this year, the highest in the survey's history. Total spending for the holiday is expected to reach $12.7 billion, another record high for the survey. Read more. - NRF Chicago Sun-Times op-ed calls for e-fairness
In the most recent leg of the Retail Means Job road show, NRF President and CEO Matthew Shay met with industry leaders in Chicago to discuss policy issues impacting the retail industry, including e-fairness. In an op-ed published in the Chicago Sun-Times this week, Shay made the case for a level sales tax playing field by explaining how local Main Street retailers carry a heavier load in supporting important community and infrastructure improvements than their online retail counterparts. Read more. Retail's BIG Blog (6/5)
| Chain Restaurant News | | | | | |  | | Position Title | Company Name | Location | | Director of Eastbay Brand | Footlocker.com/Eastbay | Wausau, WI | | Senior Director/Director of Store Operations & Customer Service | BevMo! | Concord, CA | | Assistant Vice President, Allocation | dressbarn | Suffern/border line Mahwah, NJ , NY | | Human Resources Director (Talent Development Director) | Saks Fifth Avenue | Palm Beach Gardens, FL | | Marketing Director - NYC Store | Saks Fifth Avenue | New York, NY | | Manager, Information Systems Internal Audit | PetSmart, Inc. | Phoenix, AZ | | Alterations Manager | Saks Fifth Avenue | Huntington Station, NY | | Merchandise Planner | Gorsuch | Vail, CO | | Retail Operations Manager | Girl Scouts of Eastern Massachusetts | Waltham, MA | | Senior DBA - SQL Server - Oracle | Shopko | Green Bay, WI | | Vice President Real Estate | Spencer Gifts | Egg Harbor Township, NJ | | Digital/Shopper Planning Director | TracyLocke | Wilton, CT | | Merchandise Buyer - Multiple Categories | Kohl's Department Stores | Milwaukee/Menomonee Falls, WI | | Cosmetics Buyer (Experience Required) | Kohl's Department Stores | Milwaukee, WI | | Merchandise Planner | Kohl's Department Stores | Menomonee Falls, WI | | Direct Marketing Campaign Developer | Shopko | Green Bay, WI | | Circulation and Marketing Analyst | Shopko | Green Bay, WI | | Buyer | Five Below, Inc. | Philadelphia, PA | | Merchandise Manager - Accessories / Footwear | Hanna Andersson | Portland, OR | | Experienced Retail/Wine Managers | Total Wine & More | Dallas - Fort Worth, TX | | Associate Buyer | Five Below, Inc. | Philadelphia, PA | | Divisional Merchandise Manager (DMM) | Perry Ellis International | Miami, FL | | Real Estate Manager | Shopko | Green Bay, WI | | Divisional Private Brand Manager--Consumables/HBA | Shopko | Green Bay, WI, WI | | Buyer | Bed, Bath & Beyond | Union, NJ | | | Click here to view more job listings. | | |
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- Monday, June 04, 2012
- Friday, June 01, 2012
- Thursday, May 31, 2012
- Wednesday, May 30, 2012
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Three out of four retailers use QR codes or other barcode scanning as part of their mobile marketing efforts. Source: 
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