Tuesday, September 20, 2011

Retailers with poorly designed websites lose out, study finds

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20 September 2011
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Global retail industry news

  Global Industry Watch 
 
  • Premier's McInnes scrutinises Australian retail rents
    Mark McInnes, head of Premier Investments, said that shopping mall landlords are gouging their retail tenants amid declining retail sales and consumer traffic. "It's not in our shareholders' interest to run a loss-making store where the only person making profit out of our sales is the landlord," McInnes said. Premier, which owns Dotti, Just Jeans and other brands, posted a 50% plunge in full-year profit. The Sydney Morning Herald (Australia) (20 Sep.) LinkedInFacebookTwitterEmail this Story
  • Foreign sales to outpace US revenue at Tiffany
    Tiffany & Co. said it's poised to reap higher sales in faster-growing global markets than at its US stores, driven in large part by wealthy consumers from China and Russia. The chain's US sales dropped to about half of its total this year, from 61% four years ago, and sales in Europe are forecast to rise 20%. Bloomberg (16 Sep.) LinkedInFacebookTwitterEmail this Story
Scheduling That Works for Employers and Employees: It's Not a Mirage
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  Retail in Europe 
 
  • PPR Group postpones sale of catalogue business Redcats
    PPR, the French retailing giant, has delayed plans to sell Redcats, due to expectations that offers for the catalogue business would come in significantly lower than the €1.5 billion reserve price, sources said. Paul Michon, a spokesman for PPR, said that the sale hasn't been canceled, however. Reuters (19 Sep.), Bloomberg (19 Sep.) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Retail in Asia 
 
  • Korean commuters become shoppers via virtual stores
    Commuters with smartphones on Seoul's platforms in the Seolleung Station are able to do their grocery shopping while they wait for trains. At the click of a button, smartphone users can bring up images of a huge refrigerator or store shelves and then scan their QR codes to order the products and have them delivered. "It's time-saving, convenient. This will help increase our sales through smartphones, a new growing sales engine," said Jung Sun-hee, a spokeswoman for Homeplus, the firm behind the virtual stores. "It's still in infancy, but it has huge potential." The Korea Herald (Seoul) (19 Sep.) LinkedInFacebookTwitterEmail this Story
Privacy & Online Behavioral Advertising: What's Next?
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  E-commerce Spotlight 
 
  • Retailers with poorly designed websites lose out, study finds
    A study into retail websites found that companies are losing hundreds of millions of pounds annually because of missed sales related to poorly designed sites. "Companies need to realise that it is not like the high street, people who are not sure do not have to walk 100 yards down the road to go to someone else's store; they just have to click 'back'," said Joshua March, an online retail expert. The Independent (London) (19 Sep.) LinkedInFacebookTwitterEmail this Story
  • Ocado battles to retain affluent shoppers
    The online grocer Ocado said it's feeling pressure on its profits as Waitrose targets its wealthier consumers. The acknowledgment caused Ocado shares to drop 11%. Ocado is striving to differentiate itself from its rivals through a high level of customer service, according to Andrew Bracey, chief financial officer at Ocado. The Guardian (London) (19 Sep.) LinkedInFacebookTwitterEmail this Story
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  Spotlight on Grocery 
 
  • Sainsbury's King scrutinises UK's high streets
    Sainsbury's CEO Justin King said that high street retailers face a variety of operational challenges, including a lack of affordable parking and one-way streets. "Our high streets are suffering because they have been made environments where it is less and less amenable for shoppers to shop there. They are harder to get to than they have ever been," King said. The Independent (London) (19 Sep.) LinkedInFacebookTwitterEmail this Story
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  NRF News 
  • NRF's Matthew Shay named top association exec by CEO Update
    NRF President and CEO Matthew Shay has been named one of the country's top trade association CEOs by the publication CEO Update. The article highlights the recent swipe fee debate as a particular test for Shay and NRF over the past year. After launching its own campaign to mobilize the retail community and raise the profile of retailers on Capitol Hill, one CEO who nominated Shay for the recognition called the swipe fee campaign "a significant win for NRF and the merchants." Read more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
When I got my first television set, I stopped caring so much about having close relationships."
--Andy Warhol,
American artist


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